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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently highlight the excellent delivery service, noting its speed and efficiency. Many people are impressed with the quality of the products, finding them effective and well-formulated, with clear ingredient information. The ordering process is often described as easy and user-friendly, and the company's communication is appreciated. However, some customers experienced issues with specific products, reporting discomfort, heartburn, or a lack of desired results. A few people also mentioned problems with courier services, and some were dissatisfied with the company's refund policy for products purchased several months prior.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. While many praise the excellent quality,... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers praise the good quality of products, noting they... See more

Order

People report ambiguous experiences with order. Many customers found the ordering process easy and efficient,... See more

User experience

Customers had ambiguous experiences with user experience. Many found the website easy to use, read, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers frequently praise the prompt and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I found the information helpful. I did however think that they were desperate to maximise their sales by offering 3 more bottles at a further reduced price and when I refused that they then offered 1... See more

Company replied

Rated 4 out of 5 stars

Only 4 at moment as not had product long enough to rate and not used customer service yet but so far ordering was easy, notification on delivery was great. Come back in another few weeks and maybe ad... See more

Company replied

Rated 5 out of 5 stars

Your presentation makes a lot of sense and is very honest. I like that, I already take turmeric and always add to curry and rice. I have been losing weight as I was diagnosed diabetic type 2, a couple... See more

Company replied

Rated 5 out of 5 stars

Various categories to look at for health, skin, diet, weight loss and lots more. Options available to purchase each month without reordering which has more saving. Codes received for deduction on your... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Beauty Product Supplier
  3. Fitness and Nutrition Service

Written by the company

Unlock the secrets to exceptional well-being and timeless beauty. Our scientifically-backed products, crafted with the help of physicians and experts, deliver visible results, offer safe usage and come at an affordable price. Join our community of thousands of satisfied users and create a wonderful and healthy lifestyle for yourself. If you have any questions or concerns regarding Golden Tree products, please don't hesitate to reach out to us.


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have used golden tree before

I have used golden tree before . I suffer a lot from bloating and wind this sound like just what I need. Tony Leonard.

February 16, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you so much for your 5-star review and for your continued trust in Golden Tree, Tony!
It sounds like you've made a great choice, and we truly hope this product brings you the relief you're looking for. Please let us know how you're getting on after a few weeks of use – we’d love to hear about your progress!

Best regards,
Your Golden Tree Team

Rated 4 out of 5 stars

Straightforward and professional

Straightforward and professional. Would prefer not to have the ‘hard sell’ to ‘buy an extra bottle’, but looking forward to receiving my order!

February 16, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you for your 4-star review and for your honest feedback!
We completely understand your point regarding the additional offers during checkout. While we aim to provide value by suggesting options that help our customers achieve long-term results at a better price, we appreciate you sharing how it felt for you. We are always looking for ways to improve the shopping experience.
We hope you enjoy your order once it arrives, and we look forward to hearing about your results!

Best regards,
Your Golden Tree Team

Rated 1 out of 5 stars

Active Move

Initially, Active Move seemed to ease the pain in our arthritic knee joints. However, having taken the product for a few weeks, both my wife and I experienced severe heartburn immediately after taking a capsule.
Contacted Customer Service (Ana) to complain and claim a refund for the remaining bottle. Having asked for the LOT number and "tell me more about your experience" we were disappointed to learn that because we had ordered the batch more than 60 days ago we were no longer covered by the refund guarantee.
Recommendation - do not buy more than 60 days supply of Active Move!!

February 13, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you for sharing your detailed feedback. We are sincerely sorry to hear about the discomfort you and your wife experienced. While many of our customers find relief with Active Move, we understand that every body reacts differently, and we regret that the capsules caused you heartburn.
Regarding the refund, we apologize for your disappointment. Our 60-day money-back guarantee is designed to give customers ample time to test the product's effectiveness. Because this period had passed, our system unfortunately did not allow for a standard refund. However, we take reports of side effects very seriously and will pass your comments and the LOT number along to our quality control team for further review.
We appreciate your initial success with the product and regret that we couldn't reach a more favorable solution regarding the remaining bottle.

Best regards,
Your Golden Tree Team

Rated 3 out of 5 stars

Large initial oulay recommended

I watched the presentation regarding Lymph relief which although was long was also excellent. However to get any benefit they recommend ordering 6 bottles for a guaranteed benefit. I would like to know the true returns rate as a £200 initial outlay is rather a lot.

February 15, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you for your feedback and for your kind words regarding our presentation. We completely understand that an initial outlay of £200 is a significant investment, and we appreciate your caution.
The reason we recommend a 6-bottle package is that natural supplements for lymphatic support often require consistent use over several months to achieve and maintain optimal results. However, please rest assured that our 60-day money-back guarantee is specifically there to protect you. If you don't see the expected benefits, you can return the bottles (even if they are empty) for a full refund of the purchase price.
While we cannot disclose specific internal return rates, we can share that the vast majority of our customers are satisfied with their results, which is why we feel confident offering such a comprehensive guarantee. You are, of course, welcome to start with a smaller quantity to see how the product works for you!

Best regards,
Your Golden Tree Team

Rated 5 out of 5 stars

Various categories to look at for…

Various categories to look at for health, skin, diet, weight loss and lots more. Options available to purchase each month without reordering which has more saving. Codes received for deduction on your order before placing. Notified of new products by email.

February 15, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you so much for your 5-star review! We are delighted that you appreciate the variety of our health and wellness categories, as well as the convenience of our subscription options.
It’s great to hear that you are making good use of our discount codes and staying updated through our emails. Our goal is to make a healthy lifestyle both simple and affordable, so your feedback is a wonderful confirmation that we are on the right track.
Thank you for being a part of the Golden Tree community!

Best regards,
Your Golden Tree Team

Rated 5 out of 5 stars

At last ! I’ll control my blood sugar !!

Looks like a good product.

Hopefully it will help control my blood sugar level.

February 15, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you so much for your 5-star review! We love your enthusiasm – that "At last!" feeling is exactly what we strive for when developing our products.
Maintaining healthy blood sugar levels is a huge step toward overall well-being, and we are thrilled that you’ve chosen Golden Tree to support you on this journey. We share your optimism and look forward to hearing about your positive progress soon.
If you have any questions along the way, we are always here to help!

Best regards,
Your Golden Tree Team

Rated 4 out of 5 stars

Simple procedure to order

Simple procedure to order. Video was informative.

February 14, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you for your 4-star review! We are glad to hear that the ordering process was simple for you and that you found our video informative. We believe that understanding how a product works is the first step toward achieving great results, so it's wonderful to know the video was helpful.
We hope you enjoy your products and look forward to hearing about your experience!

Best regards,
Your Golden Tree Team

Rated 5 out of 5 stars

well explained and made me look forward…

well explained and made me look forward to receiving my parcel

February 13, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you so much for your 5-star review! We are thrilled to hear that our explanations were clear and that you are looking forward to receiving your parcel.
Our goal is to ensure our customers feel confident and well-informed even before their order arrives. We hope the products meet all your expectations, and we can't wait for you to start your journey with Golden Tree!

Best regards,
Your Golden Tree Team

Rated 4 out of 5 stars

Good store up

Good store up, convincing material so I,ll give it a go

February 12, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you for your 4-star review and for giving us a go! We are glad that our materials and store setup were convincing enough to start your journey with us.
We take great pride in providing clear, well-researched information so that you can feel confident in your choice. We hope the products deliver the results you are looking for, and we look forward to hearing how they work for you.

Best regards,
Your Golden Tree Team

Rated 5 out of 5 stars

excellent explanation

the complete explanation of the details we need to know was awesome

February 12, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Dear Ian,
Thank you very much for your kind words! We’re delighted to hear that our explanation was clear and helpful. Your satisfaction means a lot to us.

Rated 5 out of 5 stars

Good and clear product description

Correct info about the product content and clear description of cure.The possibility to buy with discount.

February 9, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Dear Jossart,
Thank you very much for your kind feedback! We’re delighted to hear that you found our product description clear and informative, and that you appreciated the discount offer. Your words mean a lot to us.

Rated 5 out of 5 stars

Quick & easy ordering

Quick & easy ordering

February 9, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Dear Lesley,
Thank you for your kind review! We’re delighted to hear that you found our ordering process quick and easy.

Rated 5 out of 5 stars

Easy ordering

Easy ordering, beneficial offers, convincing video presentation.

February 8, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Dear Mrs. Lincoln,
Thank you for sharing your feedback! We’re thrilled to hear that you found our ordering process easy and enjoyed the offers and video presentation. 😊

Thank you again for choosing us!

Rated 5 out of 5 stars

it was so easy to order with you on my…

it was so easy to order with you on my laptop.I am 82 years old so that is very important to me. Also what I buy is very helpful to me as well Thank you so much.

February 8, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Dear Ms. Bryan,
Thank you so much for your kind words! We’re delighted to hear that ordering was easy for you and that our products are helping you. 😊

Thank you again for choosing us, and we look forward to serving you in the future!

Rated 4 out of 5 stars

Information given was very constructive

Information given was very constructive

February 7, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Dear Maggie,
Thank you so much for your kind feedback! We’re glad to hear that the information we provided was helpful to you. Your support means a lot to us!

Rated 4 out of 5 stars

Trust

I am putting my trust in them to deliver on their promise, I have tried all kinds of other supplements to no avail. I hope that this trust is not misplaced, the information certainly reads as genuine.

February 5, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you for your feedback. We appreciate your trust in us. We review products on other platforms, while on Trustpilot, we focus on evaluating aspects such as customer service, ordering process, and overall experience. Nonetheless, we are glad to hear that the information resonates with you, and we truly hope that you will find success with our products.

If you have any further questions or need assistance, feel free to reach out. We're here to help!

Rated 5 out of 5 stars

I am using Liver Complex since 2023

I am using Liver Complex since 2023 - During the covid time I had a dangerous problem in my liver due to an immunity deficiency and, thanks God, I could solve it on time with the right medicine. I asked my doctor if this product might be an help to improve my liver health and he said yes so, since then, I have been using Liver Complex and I can say that it's a great help together my daily medicine.

February 5, 2025
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you for your kind words! We are glad to hear that Liver Complex has been a helpful addition to your routine alongside your prescribed medication. While Trustpilot is a platform where we typically evaluate aspects such as service quality, delivery, and the ordering process, we truly appreciate your feedback about the product itself.

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