Golden Vape Reviews 

260
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers had a great experience with this company. Customers consistently praise the fast and reliable delivery, often noting quick dispatch times. Many people highlight the excellent service, appreciating the smooth ordering process and efficient responses. Consumers are also very satisfied with the great value for money, good prices, and product quality, often finding attractive deals. However, some customers noted significant delivery issues, with parcels not arriving or experiencing considerable delays, even for paid next-day services. Others received incorrect items or orders. Some reviewers were unhappy with communication when attempting to resolve problems or request refunds.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the fast... See more

Order

Clients share ambiguous opinions on order experiences, with many reviewers praising the quick and easy... See more

Product

Customers had ambiguous experiences with product quality and order accuracy, with some receiving incorrect... See more

Service

Users describe positive interactions with service, frequently highlighting fast delivery and reliable... See more

Price

Reviewers mention positive feedback about price, often highlighting unbeatable prices and great deals.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There was 3 bottles of liquid damaged upon delivery other than that I always get my vape juice from this company

Rated 5 out of 5 stars

Easy webpage to navigate. Payment and order was processed quickly and efficiently. Postage was also fast and reliable. Product was as described.

Rated 5 out of 5 stars

Could you please check my address because gpo sent me a message saying my parcel has been posted to me but I did not receive it my address is 35hanover gardens bd50ne thanks


Company details

  1. Electronic Cigarette Store
  2. e-Commerce Service
  3. Vaporizer Store

Written by the company

If you’re looking for the best vape products and service, you’ve come to the right place. Our vape store has everything you need to enjoy vaping, from e-cigarette kits and e-liquids to batteries and accessories. All our products are safe and high-quality, as they follow the TPD regulations. Whatever your level of vaping experience, we have the right products for you. You can choose from a variety of e-liquids, vape mods, and vape kits that match your taste and budget. We make vaping fun and easy for you, without costing you a fortune. That’s why we have low prices and high quality. You’ll be amazed by our golden vape experience! But we’re not just a vape store. We’re also your vaping partner. We care about your needs and questions, and we’re always ready to help you out. We want you to learn more about vaping and how it can benefit you. That’s why we send you regular email newsletters with useful information on vape technology, health, and research. You’ll be able to make smart choices and improve your vaping experience. Don’t miss this opportunity to join our vape store community, where you’ll find quality, affordability, and satisfaction. We’ll make you feel welcome and valued. Come and explore the world of vaping with us!


Contact info

3.9

Great

TrustScore 4 out of 5

260 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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3.9

All reviews

(260)

55 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always use Golden Vape

Always use Golden Vape. Have a good selection of E liquids and have some good deals.

October 29, 2023
Golden Vape logo

Reply from Golden Vape

Thank you for your loyalty! We're delighted to be your go-to choice for E liquids.

Best Regard,

Golden Vape UK

Rated 5 out of 5 stars

Very good service

October 29, 2023
Golden Vape logo

Reply from Golden Vape

Thank you for the positive review! We're here for all your Vaping needs :)

Regards,
Golden Vape.

Rated 5 out of 5 stars

HIGHLY RECOMMEND

I've only used this company once, so far, but I will DEFINITELY be using again! Great stuff, great prices and the customer service is second to none! I will certainly be one of their regular customers from now on! I HIGHLY RECOMMEND

November 2, 2023
Unprompted review
Golden Vape logo

Reply from Golden Vape

Thank you for your fantastic feedback! We're thrilled to hear about your positive experience. We look forward to serving you again soon. Your recommendation means a lot :)

Regards,
Golden Vape

Rated 5 out of 5 stars

Great 5 for 10 prices

Great 5 for 10 prices. Good royal mail fast delivery

October 28, 2023
Golden Vape logo

Reply from Golden Vape

Thanks for your positive feedback! We're glad you're enjoying our 5 for 10.95 offer price and the swift Royal Mail delivery.

Best,
Golden Vape UK

Rated 4 out of 5 stars

Used this company a few times now

Used this company a few times now. Website is pretty easy to use with some good priced juices and the process is hassle free. My only gripe, is although we get a tracking number, it can't actually be tracked until it's been delivered. Thankfully, delivery is only a couple of days wait. Other than that, pretty good site!

September 27, 2023
Golden Vape logo

Reply from Golden Vape

Thanks for your continued support! We're pleased you find our website user-friendly with great juice prices. We appreciate your feedback on tracking and are always working to enhance our services. If you have any further suggestions, feel free to share. Looking forward to serving you again :)

Best,
Golden Vape

Rated 5 out of 5 stars

Will use again

There was a small problem with my order and they bent over backwards to sort it out and help me

September 27, 2023
Golden Vape logo

Reply from Golden Vape

Thank you for your understanding! We're glad we could address the issue and assist you. We appreciate your feedback and look forward to serving you again :)

Best,
Golden Vape UK

Rated 4 out of 5 stars

Salt liquid

The items I ordered are great but delivery was a bit long.
Plenty of choice at amazing price's,taste just like what it says.

August 31, 2023
Golden Vape logo

Reply from Golden Vape

Thank you for your feedback! We're glad you enjoyed the items you ordered and found them great. We apologize for any inconvenience caused by the longer delivery time. We appreciate your understanding and patience. If there's anything else you need or any questions you have, feel free to reach out anytime. We're here to ensure your satisfaction!

Warm regards,
Golden Vape

Rated 5 out of 5 stars

I’ve ordered 3-4 times

I’ve ordered 3-4 times, order always gets delivered within 3-4 days, very happy

August 28, 2023
Golden Vape logo

Reply from Golden Vape

Thank you for being a repeat customer and for sharing your positive experience! We're glad to hear that your orders consistently arrive within 3-4 days and that you're happy with our service. If there's anything else you need or any feedback you'd like to share, please let us know. We're here to make sure your future experiences with us are just as satisfying!

Warm regards,
Golden Vape

Rated 5 out of 5 stars

Good price, product and delivery

Quality juice at a good price !

July 30, 2023
Golden Vape logo

Reply from Golden Vape

Thank you for your feedback! We're pleased to hear that you find our juice of high quality and appreciate our pricing. If there's anything else you need or any questions you have, feel free to reach out anytime. We're here to ensure your vaping experience with us is top-notch!

Warm regards,
Golden Vape

Rated 5 out of 5 stars

Never let me down great service

Never let me down great service

July 30, 2023
Golden Vape logo

Reply from Golden Vape

Thank you for your kind words! We're delighted to hear that you've had a great experience with our service and that we've never let you down. Your satisfaction is our priority, and we're here to provide excellent service whenever you need us. If there's anything else you need or any feedback you'd like to share, please let us know. We're here to help!

Warm regards,
Golden Vape

Rated 5 out of 5 stars

Excellent

Great job by the guys 👍

July 28, 2023
Golden Vape logo

Reply from Golden Vape

That's fantastic to hear! If there's anything else you'd like to share or need assistance with, feel free to let us know.

Warm Regards!
Golden Vape

Rated 5 out of 5 stars

Fast delivery!

July 26, 2023
Golden Vape logo

Reply from Golden Vape

That's great to hear! If you need anything else or have any questions, feel free to ask.

Best Regards!
Golden Vape

Rated 5 out of 5 stars

Really great company everything is so…

Really great company everything is so cheap compared to other retailers. I would recommend paying the additional £1.20 for 24 hour royal mail service. Never had any issues with them.

June 26, 2023
Golden Vape logo

Reply from Golden Vape

Thank you for your feedback and recommendation! We're glad you find our prices competitive and appreciate our 24-hour Royal Mail service. Your recommendation means a lot to us, and we're committed to providing excellent service without any issues. If there's anything else you need or any questions you have, feel free to reach out anytime. We're here to assist you!

Warm regards,
Golden Vape

Rated 5 out of 5 stars
Golden Vape logo

Reply from Golden Vape

Thank you for your feedback! We're thrilled to hear that you consider us the best, appreciate our fast delivery, and find our prices good. If there's anything else you need or any questions you have, feel free to reach out anytime. We're here to serve you!

Warm regards,
Golden Vape

Rated 5 out of 5 stars
Golden Vape logo

Reply from Golden Vape

Thank you for the 5-star rating and your kind words! We're thrilled that you find us an excellent company. If there's anything else you need or any questions you have, feel free to reach out anytime. We're here to ensure your satisfaction!

Warm regards,
Golden Vape

Rated 5 out of 5 stars

Brilliant!

Always a quick delivery and reply to any questions you might have. Brilliant!

June 5, 2023
Golden Vape logo

Reply from Golden Vape

Thank you for your kind words! We're delighted to hear that you've experienced quick delivery and prompt responses to your questions. Your satisfaction is our priority, and we're here to provide excellent service whenever you need us. If there's anything else you need or any feedback you'd like to share, please let us know. We're here to help!

Warm regards,
Golden Vape

Rated 5 out of 5 stars
Golden Vape logo

Reply from Golden Vape

Thank you for your feedback! We're glad you found our prices good and appreciated our fast delivery. If there's anything else you need or any questions you have, feel free to reach out anytime. We're here to assist you!

Warm regards,
Golden Vape

Rated 5 out of 5 stars

Best vape shop ever

Best vape shop I've ever used competitive prices good comes and speedy delivery

May 25, 2023
Golden Vape logo

Reply from Golden Vape

Thank you for your feedback! We're thrilled to be the best vape shop you've used and that you appreciate our competitive prices, quality products, and speedy delivery. If there's anything else you need or any questions you have, feel free to reach out anytime. We're here to serve you!

Warm regards,
Golden Vape

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