Such a simple process yet has the security protocols in place. As it states in the literature, Take it to the post office, next day received the offer and the money in the bank by 1500 the same day... See more
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Very impressed. First class service. Rarely do do companies exceed expectations, but GoldXchange did. Received their pack for sending off gold . Called about the default insurance value (£750) being t... See more
Company replied
Very prompt processing of our gold, which was reassuring as it's quite stressful sending such a lot of high value things by post. Very good price, better than expected, prompt payment.
Well, I am impressed. The mailing pack (Special Delivery) was received AM and returned PM, and less than 24 hours later a good offer was received which I accepted and the money was transferred into... See more
Company details
- Gold Dealer
- Cashback Provider
- Coin Dealer
- Gold and Silver Trading Company
- Jewelry Buyer
- Scrap Metal Dealer
About GOLDXCHANGE
Written by the company
Honest and Transparent Service
GOLDXCHANGE is a family-run business with over 60 years of combined experience as jewellers, valuers and precious metal buyers.
Our experienced testing team use a combination of the latest XRF and traditional testing methods to quickly and accurately test every item sent to us and to produce a great offer for your items.
Over the last 20 years we have built a reputation for honesty and transparency and in the process we have bought over £100 million worth of scrap precious metals from over 200,000 satisfied customers.
Our simple buying system allows members of the public to sell old, broken or unwanted precious metals at market leading rates through a fast and transparent process that can deliver cash for your scrap precious metal in as little as 48 hours.
Same Day Payment - We will pay you direct to your bank account on the same day that you accept our offer, often within 2 hours!
Customer Service - Customer Service is at the heart of everything we do. Our excellent team are on hand to answer any questions that you have and we offer a genuine 100% Satisfaction Guarantee. If you are not delighted with our offer we will return your precious metal items to you free of charge.
Contact info
WV106AJ, Wolverhampton, United Kingdom
- 0333 358 2020
- support@goldxchange.co.uk
- goldxchange.co.uk
4.9
Excellent
120 reviews
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Excellent service from GoldXchange
Excellent service from GoldXchange.
Very quick and efficient, would recommend.
March 3, 2025
Reply from GOLDXCHANGE
Hi Patti, thank you for the wonderful feedback! We're so glad to hear that you had a quick and efficient experience with GoldXchange. We truly appreciate your recommendation and look forward to the next time you use the service.
Definitely recommend
Fast. Efficient, polite and a good reasonable offer. Easy process from start to finish and money was in bank within an hour.
Definitely recommend.
March 3, 2025
Unprompted review
Reply from GOLDXCHANGE
Hi Matt, thank you so much for your kind words! We're thrilled to hear that you had a fast, efficient, and smooth experience with us. It's always our goal to make the process as easy as possible, and we're glad we could meet your expectations. We truly appreciate your recommendation and hope you use the service again.
Reply from GOLDXCHANGE
Hello there, thank you for your review! We hope you be of service to you again the future.
Reply from GOLDXCHANGE
Hi Mike,
Thank you for your kind words! We're glad you had a great experience with us and we look forward to your future custom.
Excellent company to do business with
Requested a pack, posted the gold off and it arrived the next day before 1pm. I was emailed to say it had arrived. Received an email 3.5 hours later with an offer, which was exactly the amount I was expecting. Reconfirmed bank details by return email which was acknowledged and confirmed that the funds would be in my bank account by the end of the day. Funds received at 5.30pm. Easy peasy lemon squeezy. Fantastic service!!! Would 100% recommend.
February 18, 2025
Unprompted review
Reply from GOLDXCHANGE
Thank you so much for your wonderful review! We're thrilled to hear that you had such a smooth and positive experience. We hope to hear from you again in the future!
A really excellent service.
The pre-paid envelope arrived next working day. Took the items to the post office and by 2.00pm the following day, received a call with the valuation exactly as expected. After confirmation of acceptance the payment was in my bank within an hour.
January 27, 2025
Reply from GOLDXCHANGE
Thank you so much for your kind review, John! We're thrilled to hear that you had such a smooth and quick experience with our service. It’s great to know everything from the envelope arriving promptly to the payment process went seamlessly for you. We truly appreciate your feedback and look forward to serving you again in the future.
Reply from GOLDXCHANGE
Thank you for your review Alan, we look forward to your custom in the future.
I have sent gold to other company but…
I have sent gold to other company but did not receive what I thought I would so I tried this company. Was surprised to hear one chain was not gold so had it sent back to me.
I think this company is much better with the amount you get for your gold. I will be using them in future.
January 17, 2025
Reply from GOLDXCHANGE
Thank you for sharing your experience with us! We're glad to hear that you were satisfied with the value we offered for your gold and that we were able to return the non-gold chain to you. At GoldXchange, we strive to provide a fair and transparent service, and we're happy to know that you've chosen us for your future transactions.
Good price paid and money received same…
Good price paid and money received same day,definitely will be selling more
January 17, 2025
Reply from GOLDXCHANGE
Thank you for your great feedback! We're so happy to hear that you were pleased with the price and fast payment. We look forward to working with you again and providing the same excellent service for your future sales!
Best service and prices you will find..
Very fast, friendly and easy service to use, the postage is even free to send your unwanted gold etc. Quotation prices are by far the best you will find and payment is quickly made into your account on the same day they receive your item(s). Can’t recommend Goldxchange enough and will definitely use again in the future.
January 17, 2025
Reply from GOLDXCHANGE
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with GoldXchange. Providing fast, friendly, and reliable service is our top priority, and we're so glad you appreciated the free postage, competitive prices, and quick payment. We look forward to serving you again in the future and are grateful for your recommendation!
Fast and delighted
Very happy with gold exchange their quick reply was exceptional and cash in bank the some day..Will use again in future x
January 9, 2025
Reply from GOLDXCHANGE
Thank you for your kind words Sandra. We look forward to your future custom!
So glad I changed my mind and sent my gold here
Sometimes things seem just too good to be true but I went for it and was so pleased to find they do exactly what they promise. It was so easy and so quick with a final price higher than others quoted. I’ve just requested another pack and will hopefully be giving another five stars.
January 10, 2025
Unprompted review
Reply from GOLDXCHANGE
Thank you so much for your kind words and positive feedback. We're thrilled to hear that you had a great experience with us and that we exceeded your expectations. It's wonderful to know that our service made the process easy and rewarding for you. We look forward to assisting you again with your next pack and hope to continue earning those five stars!
Very quick and uncomplicated service
Your service was quick and uncomplicated…. I felt safe sending my jewellery to you from the first email you sent me
Thankyou
December 18, 2024
Reply from GOLDXCHANGE
Thank you for your wonderful feedback, Elizabeth! We're so glad to hear that you felt safe and confident throughout the process. Providing a quick, simple, and secure service is very important to us, and we're happy we could meet your expectations. Thank you for choosing us.
Outstanding Service delivery
Superb service delivered exactly as promised. My offer was sent within a couple of hours of GoldXchange receiving my items and my payout was in my account a few minutes later. Superb service.
December 18, 2024
Reply from GOLDXCHANGE
Thank you so much for your kind words, Tim! We're thrilled to hear that you had such a positive experience with GoldXchange. It's our goal to provide a fast and reliable service, and we're happy to know that everything met your expectations.
Thank you for your excellent service
Thank you for your excellent service. I am very impressed with your service and the price offered for my gold.
December 6, 2024
Reply from GOLDXCHANGE
Thank you so much for your kind words! We're thrilled to hear that you were impressed with both our service and the price we offered for your gold. It’s always our goal to provide excellent service and great value, and we truly appreciate your feedback.
Amazing 10/10 so impressive:) ordered…
Amazing 10/10 so impressive:) ordered envelope, arrived next day, posted it back& next day I got the money in the bank, a lot more than I would of expected..thank you
December 6, 2024
Great service, 10/10
Really straightforward service. Postage pack arrived quickly which had clear and easy to follow instructions. After sending my pack away I received notification as soon as they received it, with a valuation within an hour after. When I responded to accept their offer, the funds really were in my account within 2 hours. Absolutely seamless service, would not hesitate to recommend and would certainly use again if the need arises. Thank you Luke & team!
December 3, 2024
From start to finish this company were excellent…
From start to finish this company were exceptional. This is the one and only time I have used this type of service and Goldxchange were brilliant answering my questions via email very quickly. Confirming receipt of my gold arriving, and within 2 hours they had called me with an offer, which was excellent. One of my items a large hollow bangle had to be cut to check inside, but I was offered the opportunity to refuse this and they would return it. As I knew the provenance of the article I was happy for them to do so, an hour later they confirmed it was okay and within an hour I had my money. Superb well deserving of five stars.
November 22, 2024
Unprompted review
A++++ service.
Super friendly, super fast and super fair price. Would highly recommend and definitely use again!!!
November 19, 2024
Try them, they’re the best
Really delighted with the whole experience. Excellent communication throughout the whole process and a far higher price than offered by local dealers. What’s not to like.
November 11, 2024
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