GolfBays Reviews 284

Where do I start…
I am a PGA Professional and I was asked by one of my clients if I could build him a sim room in of of the spare spaces he had in his house. I have always build my own sim rooms in my clubs but never to a customer spec.
Having seen GolfBays pop up on my Facebook I thought I’d give them a call and discuss my thoughts and seek the advise of experts.
Experts they are from start to finish nothing was too much trouble answered every question and there were a tonne and at no point did they try to upsell or push me in any direction just sticking to the clients wishes.
Once all items were delivered to the clients house I faced a few technical issues nothing to do with golfbays just stuff I wouldn’t have know until I started the install. GolfBays director Rob was always on hand for a call and on a number of occasions pulled in other members of his team to assist. All of this support was not on top of any purchase there fore you can be assured when you buy from GolfBays you 100% have their support.
Our customers install is complete he’s a very happy golfer and I can’t recommend this company enough they have helped me a lot and my next install will be much easier.

From our very first enquiry about fitting out a custom golf simulator room, Harrison at Golfbays was incredibly helpful. He guided us in choosing the ideal launch monitor and projector to suit our budget, providing expert advice at every stage of the project.

The overall package was very competitively priced, with free delivery that arrived right on time. If you’re looking for a true ‘one-stop shop’ with outstanding customer support and a smooth, hassle-free experience, I’d highly recommend getting in touch with Golfbays!

Bought my Skytrak plus and now a great quality hitting mat and rubber base. Extremely quick delivery and great communication.

Great company. Super helpful and friendly.
Superb products

Thanks

Fast replacement of faulty monitor. Many thnx

Great help, support and service
Went beyond expectations
Super product knowledge

outstanding, they have been a great help in creating our indoor golf simulator. Can't recommend enough!!

First class service, very helpful with my install answered any questions I had straight away 😃😃 will definitely recommend and use this company again.

I'd like to take this opportunity to thank everyone at Golf Bays.
From the very beginning, visiting the shop, to all the phone calls placing my orders everyone has been professional knowledgeable and friendly. Top quality products at great value for money.
Again many thanks to everyone who has helped me with my project.
Golf Bays come highly recommend from me.

Loving our new Golf Sim-room. It has been a lot of hard work to get it all finished how we want but the process has been made a lot easier with the help of everyone at GolfBays. Great service and products

Amazing customer service - bitof a delay on my order of the surestrike single matt so Oliver at GolfBays found a way for me and my son to start enjoyting the net we had bought pretty much straight away.
Customer service and generosity like this getting rarer and rarer these days - thank you Golf Bays

Highly recommended! Helpful, friendly advice and no hard sell.

From our first visit to their showroom, through delivery and set up, what a fantastic company. We could not recommend more highly.

Excellent Customer care. I had a small issue with and order but they contacted my immediately to offer support. Very satisfied with the Customer Service

These lads work like mad to make sure your looked after in every step!

Dealt with rob the director, very professional and accommodating. Didn’t have the best experience due to the courier but rob was incredibly helpful and did all he could. I would recommend this company!

Subpar customer service. I would recommend using a more customer oriented business.

Advertised that an item was in stock on the website(still is advertised as in stock but with a note beside stating that an in stock item will require 3-4 weeks). Item is not in stock and has to be shipped from the manufacturer.

Communication is minimal at best until you leave a review. Then everything is suddenly important.

Keep in mind, this was not a $100 order. Ordered a $6,000+ launch monitor.

Knowledgeable and understanding staff, not pushy. Good product and price, fast and efficient next day delivery for free.

Rarely have I experienced customer service at this level.

Not only did the Golf Simulator work as promised, but the setup was intuitive, and the video made it easier.

At all times along the way, GolfBays was responsive and helpful. The above and beyond customer service was that when the screen could not be found, GolfBays send a representative on a flight from England to Germany with another one. That truly is providing customer service beyond expectations. I can only recommend GolfBays to anyone who is looking for a Golf simulator for home or for work.