Golfbreaks Reviews 20,436

Excellent service
Very very good communication
Nothing too much trouble
Very helpful with any changes

Very good personal experience, Cooper was very friendly. He explained the options very well and accommodated specific requests with ease. Only-1 star based on some back and forth for setting the itinerary that was explained in the first email exchange.

Smooth running and efficient operators make organisation easy.

The hotel didn't recognize my golf breaks reservation until I had to explain to them, the golf courses completely adhered to the golf breaks, that was so easy, but the hotel did not.

Have always been very efficient when booking new breaks & sorting out any queries.

Fast friendly service from Alex, great courses and accommodation options

Booking made easy. Great courses, great venue, great tee times and a really nice local area. The airport transfers were perfect.

The overall cost of the trip represented excellent value for money.

Golfbreaks thoroughly recommended.

Great communication from our adviser Will

The team listened carefully to our needs providing a seamless package that exceeded our expectations. Thx you

Adam Keates has arranged 3 or 4 trips for us recently. Always really helpful. Great advice and recommendations. Responds quickly and efficiently every time. Really adds value and takes all the hassle of putting a golfing trip together. Top guy.
Nick G

Rob was very helpful with the booking giving different options and suggested alternative locations that may of suited, helping look for the best deal for out trip.

Friendly and professional staff made booking easy

James ,who dealt with the booking ,was very helpful and efficient and did exactly what he said he would do.
As ever the whole process was very straightforward

Significant Disappointment at Pestana Golf Resort Carvoeiro
(Booking reference: 743278)

We booked our trip over a year in advance through Golf Breaks as a group of 12 women, with clear and specific requirements: two villas located next to each other, each sleeping six guests, and twin room configurations.

Unfortunately, Pestana Golf Resort Carvoeiro failed to meet these expectations on multiple levels.

Instead of the requested arrangement, our group was placed on opposite sides of the golf course, and the villas did not include the twin rooms we had booked.

Several members of our party had to share double beds, not everyone was comfortable with this option and the only alternative offered was a cot bed, which was wholly inappropriate given the cost of the trip and the notice provided at the time of booking.

The accommodation itself was also below standard. Villa 199 (a V3 villa) was very run down, with miscellaneous items shoved into cupboards, giving the impression of poor maintenance and disorganisation. Although the villa accommodates six people, it was supplied with only four sunbeds. We were assured additional sunbeds would be delivered, but they never arrived.

The second half of our group was “upgraded” to a V4 villa, reportedly due to the resort being fully booked — raising concerns about overbooking, particularly given our early reservation. While the V4 villa was an improvement, it still presented issues, including ants inside one of the sofas and a smashed patio door.

The significant distance between the two villas left our group feeling disconnected, which detracted from the overall experience.

Our golf day at Pinta de Vale was similarly problematic. Our tee time was delayed due to the resort’s error in arranging transfers to the course, and by the time we finished, the scheduled transfers had already ceased at 4pm.

The initial suggestion from staff was that we should order an Uber for 12 people with 10 sets of golf clubs, which was entirely impractical.

Only after waiting for over an hour and requesting to speak with a manager was a transfer finally arranged.

It is important to acknowledge the positive aspects of our stay. Gramacho Golf Course was excellent, the clubhouse food was of a high standard, and the bar staff were friendly, engaging, and contributed positively to the atmosphere. These elements were appreciated, but they were not enough to offset the broader issues we encountered.

Overall, the experience fell far short of expectations due to poor organisation, inadequate accommodation standards, and a lack of effective customer service. Despite a few highlights, I cannot recommend Pestana Golf Resort Carvoeiro based on this stay.

Easy to deal with, nice people, and the online trip admin is really good.

Very responsive and helpful sales manager who walked through the various options and was quick to respond throughout. We went through various iterations and the sales agent was patient and flexible in ensuring the approach (e.g. deferring by a few weeks the time allowed for guest deposits)

Very easy to deal with and prompt on the quotation

Everything went as described. No hiccups or queries.
Exactly what makes for an enjoyable trouble free experience. Recommended.