Golf Crazy Reviews 157

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent value for money, with many finding competitive prices and significant savings on their purchases. The delivery service is consistently praised for being fast, prompt, and efficient, often arriving ahead of schedule and with good communication regarding tracking. People are also very satisfied with the quality of the products received and the overall smooth ordering process. The customer service also receives high marks, with many reviewers appreciating the helpful and responsive staff, especially when needing to make changes to orders or resolve issues. However, some customers experienced issues with incorrect items being delivered or delays in delivery, particularly when next-day delivery was advertised but not fulfilled.

What people talk about most

Delivery service

Consumers find delivery service to be positive. Many reviewers consistently praise the speed and efficiency... See more

Price

Clients share positive opinions on price, consistently finding products at great or the best prices online.... See more

Product

Reviewers highlight positive aspects of product. Customers consistently praise the great prices and quality... See more

Service

Customers consistently report positive experiences with the service. Many reviewers highlight the quick,... See more

Order

Reviewers express satisfaction with the ordering process. Many customers highlight the ease of ordering,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased the Motocaddy M7 gps remote plus a Motocaddy dry series trolley bag from GOLF CRAZY and what a deal I got saved £170 !! As nowhere coukd eve come nearer to that deal so would recommend GOL... See more

Rated 5 out of 5 stars

Had previously ordered from the eBay store but saw solid deal on a new Ping 5 wood and ordered with an extra 6% off. Changed my mind over the weekend and the team changed my order to another club wi... See more

Rated 5 out of 5 stars

I ordered a golf trolley from Golf Crazy; it was very competitively priced and was delivered promptly. Unfortunately I made a mistake with my selection and had to return it for a refund before I reor... See more

Rated 5 out of 5 stars

Before purchasing my electric trolley I did some research and Golf Crazy offered the most competitive price and deal. I received the order within 36 hours and the service I received could not be faul... See more


Company details

  1. Golf shop

Written by the company

Established in 1993, we are a proud family owned and run business with a small but productive team. We know the golf business inside out, and we bring a family approach to it. We supply all major golf brands, and provide quality custom fitting experiences at the home of Golf Crazy: Garforth Golf Range based in Leeds. We strive to provide the best prices for our customers, and we pride ourselves with ensuring the best customer service in the golf business. Customers can reach us with a simple phone call, or email, and you can be sure of a personal approach to solve all issues, big or small.


Contact info

4.9

Excellent

TrustScore 5 out of 5

157 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great price and item was exactly as described. Very swift delivery even though the website said I'd have to wait a few weeks for delivery.

June 16, 2025
Rated 5 out of 5 stars

Amazing customer care as well great value!

Not only do Golf Crazy offer great value for their products but their after care service is incredible! I recently had an issue with a golf bag, no fault of Golf Crazy but the way the handled it and arrange a replacement was fantastic. Laura was in touch with regular updates to keep me informed about the process, offering me options as to what I could do and even picking a new bag colour. They then arranged collection of the original bag at no cost or fuss to me, I really don’t know what they could have done better but in a world where customer service seems to be disappearing, Golf Crazy and Laura are proving it exists and are as honing example of how it should be done.
So great choices, great value and great service what’s not to like?

June 1, 2025
Unprompted review
Rated 2 out of 5 stars

Delivery not as Advertised

Advertised as next day delivery if ordered by 1pm. Ordered 12.30 it wasn't sent that day and no reply to my emai the following day asking when it was coming

June 11, 2025
Golf Crazy logo

Reply from Golf Crazy

I’m so sorry to hear that you weren’t happy with the service you received, Paul. We do offer a next day delivery but unfortunately you did not select this when placing your order. Your order was placed on our standard delivery service (1 -4 working days) and you received it 2 days after placing the order.

We pride ourselves on speedy delivery and exceptional service to all customers. Please know that we do everything we can to provide a quality service, and we always welcome feedback on how we can do better. I hope that you are pleased with your product and will consider using our services in the future! ~Mark

Rated 5 out of 5 stars

Very prompt first class service

Very prompt first class service, even though I had customer fit clubs, the turnaround was very good.

May 30, 2025
Golf Crazy logo

Reply from Golf Crazy

Thank you for leaving us a review Leigh! I'm so pleased to hear that you were impressed with our service, we aim to get all orders out to our customers as speedy as possible! ~Mark

Rated 5 out of 5 stars

Speedy fulfilment

Speedy fulfilment, ordered a new club with custom options. Within the same day it was available for collection at the shop. Couldn’t ask for more!

May 28, 2025
Golf Crazy logo

Reply from Golf Crazy

Thanks Gregory, it's great to hear that you were happy with how quickly we got your order ready! We'll always aim to deliver on speed and quality of service. See you next time! ~Mark

Rated 5 out of 5 stars

Great price

Great price. Fast delivery. Perfect!

May 30, 2025
Golf Crazy logo

Reply from Golf Crazy

Hi Anthony, thank you for leaving us a great review! We know that price matters and want to provide the best prices on the market to our customers. Enjoy! ~Mark

Rated 5 out of 5 stars
Golf Crazy logo

Reply from Golf Crazy

Great to hear that you're happy with your new club, Tony! Delivery is a priority so we ensure that everything is sent out as quickly as possible. Hope to see you again soon! ~Mark

Rated 5 out of 5 stars
Golf Crazy logo

Reply from Golf Crazy

Thank you so much for leaving us a review David! We aim to provide the best prices for our customers at all times. Enjoy your new golfing goods! ~Mark

Rated 5 out of 5 stars

Happy days

Bought electric trolley and bag,Best price online by far,faultless transaction

June 2, 2025
Unprompted review
Golf Crazy logo

Reply from Golf Crazy

Hi Richard, we greatly appreciate the fantastic review. Enjoy your new trolley and bag out in the sunshine! ~Laura

Rated 5 out of 5 stars

Great Motocaddy bag.

Great Motocaddy bag.
Easy delivery. Thank you.

May 28, 2025
Unprompted review
Golf Crazy logo

Reply from Golf Crazy

I'm so pleased to hear that you love your new Motocaddy bag, Paul. We aim to get orders out to customers as speedy and efficiently as possible. See you next time! ~Laura

Rated 5 out of 5 stars

Fantastic service

I chose these guys as they had the bag I wanted at the best price.
But then… it was delivered next day, with the packaging excellent.
Will defo use again.

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Simple and Effective

After hours spent trawling the internet; I came across this site and within 20 minutes I had purchased a new Motocaddy and Cart Bag.
Delivery within a couple of days is spot on too.
Would 100% use for my next purchase

May 19, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look