golfvouchershop.co.uk Reviews 

59
TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

What wonderful customer support. My wife bought me a gift voucher for last Christmas. Since then, just before I was to use it, I damaged my knee and been unable to use it. When I contacted with my con... See more

Rated 5 out of 5 stars

The booking process was easy and efficient and the Staff were so helpful especially when there was a slight hiccup which we needed to rectify. Vouchers were bought as a gift and the recipient is eage... See more

Rated 5 out of 5 stars

Booked a 3 day golf break in 4 months time and paid in full in advance. Completed the golf voucher shop redemption form and almost immediately received a confirmation of receipt. A couple of days late... See more

Rated 1 out of 5 stars

"Our golf club has been listed on this website without our consent. They are advertising and selling vouchers that cannot be redeemed with us, as we have no agreement with them. This is misleading to... See more

Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Gift Basket Store

Written by the company

Vouchers containing funds that can be used to Pay for Golf on courses all over the UK with the voucher holder choosing when & where they play. Available from just £50.


Contact info

4.1

Great

TrustScore 4 out of 5

59 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(59)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

very good communication, not yet used

I had very good communication with an issue I had. I assumed my giftcard ran out after 2 years and I did not take it off the card until I was going to use it. This is when I saw it had already expired. I emailed and had help straight away and it has been extended a further 6 months so I am able to use it.
The reason for 4 stars is because I have not yet used it and therefore cannot tell you if it works or not (read some other reviews about this) but as soon as I have managed to get some childfree time and used it and able to say it works I will be straight on here to move it up to 5 stars! What more could you want than a company that responds and is able to sort out an issue! So far very pleased!

October 24, 2022
Unprompted review
Rated 5 out of 5 stars

Following a query about extending the…

Following a query about extending the date of my voucher, they were most helpful and gave me a 6 month extension so I could enjoy the gift in better weather ( fingers crossed….😂).
No quibbles just helpful service. 👍🏻

November 5, 2022
Unprompted review
Rated 5 out of 5 stars

Really good service

Booked Golf on the Friday, played the Saturday and had the voucher funds in my account on Monday.

Good customer service via email too.

September 24, 2022
Unprompted review
Rated 2 out of 5 stars

unable to contact The golf voucher shop using email

i have been given a voucher as a gift but have been unable to use it due to health reasons. i have emailed using the email on the web site
but each time undeliverable i cant find a phone number anywhere or alternative email.Can somone please send me a contact email or phone number asap as my vouche expires sept 2022
raymond

July 30, 2022
Unprompted review
Rated 1 out of 5 stars

No reply from you after sending 3 emails. Your contact number please

Hello
You say you receive hundreds of emails. Well I have emailed you 3 times now with 0 response from you. I tried it from my personal and work email but don’t hear back.
The email address I have for you is correct it’s the one on your website.
Have you a contact number as clearly I can’t get a response by email? Don’t feel comfortable spending my money with you until I am able to communicate your contact number please?

June 16, 2022
Unprompted review
golfvouchershop.co.uk logo

Reply from golfvouchershop.co.uk

Thanks Melanie. We do not seem to have received any emails from you apart from the one we replied to just now.
Looking forward to hearing from you.
Regards,
The Golf Voucher Shop

Rated 5 out of 5 stars

Easy redemption with customer service…

Easy redemption with customer service at superior levels

I was able to extend my voucher when I couldn't use it within the time. Customer service was easy to speak with (via email) and redemption was easy, prompt and fast. Strongly recommend as gift for golfers

May 13, 2022
Unprompted review
Rated 5 out of 5 stars

golfvouchershop.co.uk

Booked a 3 day golf break in 4 months time and paid in full in advance. Completed the golf voucher shop redemption form and almost immediately received a confirmation of receipt. A couple of days later I received an email to inform me he money was being sent to my account. An excellent prompt service,

March 12, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent support from Alison at Golf…

Excellent support from Alison at Golf Voucher. Due to Covid I was running out of time to use my voucher and she very kindly gave me a 4 month extension. Very responsive and would highly recommended this company when buying golf vouchers.

September 3, 2021
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company. Have reported them to ActionFraud. They do not respond to submitted voucher claims and follow-up emails. Please avoid.

August 5, 2021
golfvouchershop.co.uk logo

Reply from golfvouchershop.co.uk

Please see below a reply to your email Keeper and a separate attempt we made to contact you about your experience. We did not receive a reply from either communication. Please feel free to contact us and we will do everything we can to assist you further.

From: Golf Voucher Shop (Fife - Scotland)
Sent: Friday 6 August 2021 12:27
To: Keeper
Subject: What happened?
Importance: High

Hi Keeper,

Thanks for providing your email address.

You seemed to have had a negative experience with us. We would like to find out what happened.

Can you provide some details please.

Regards,
Sarah

From: Golf Voucher Shop (IRE - CorK)
Sent: Friday 25 June 2021 11:32
To: Keeper
Subject: Card Redeem (Ireland)

Thanks for your details Keeper.

Please use www.golfvouchershop.co.uk to redeem your voucher.

A valid eight digit Bank Account Number will be required.

Regards,
Alison

Rated 5 out of 5 stars

Golf Voucher Shop review

Had reason to contact Golf Voucher Shop and the response I received was excellent. Dealt with Alison who was really helpful. My query was dealt with quickly and efficiently.

April 28, 2021
Unprompted review

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