£8 delivery for 2 items on a 2-3 DPD service, day 3 and no tracking number, items showing as not shipped on web site. Emailed for my delivery charge on at least 1 item back to compensate for the laten... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Amazing service and first class equipment. Purchased a selection of ‘Play’ equipment for my children (ages 4, 10 and 13) to support the current coaching that they receive from our local Golf Pro! Thei... See more
Company replied
Great quality products and as a company very good to respond to any questions. Pricing is very competitive and product range is every thing you would need. The only negative I would have is that order... See more
Company replied
Easy order process Fast delivery and issue with the returns carrier was resolved by Golfway. Prompt support from Ross. Only slight criticism is that the drop off for the returns carrier is 18 miles aw... See more
Company replied
Company details
Written by the company
Golfway is the world leader in developmental golf equipment and programming. Golfway is trusted by leading brands such as R&A, Golf Foundation and England Golf. Golfway Champion and MKids clubs are the best choice for junior golfers. Golfway Play equipment is perfect for those looking to teach golf and develop young golfers. Based in Bristol, UK, as part of the Masters24/7 group, Golfway is backed by a recognisable industry name that always delivers. Golfway offers progressively sized clubs, for both left-handed and right-handed players. Golfway is partnered with DPD for quick and reliable delivery.
Contact info
Golfway, Masters 24/7, Serbert Road, Gordano Gate, BS20 7GG, Portishead, United Kingdom
- 01275 815200
- info@golfway.com
- golfway.com
4.2
Great
52 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poor delivery experience
Ordered on the 03/07. No updates, no delivery of clubs. Very upset child having spent his savings on clubs. No replies to emails.
July 3, 2025
Unprompted review
Reply from Golfway
Hi Nicole, please accept our apologies for this experience.
Our delivery partners DPD should send tracking information as soon as the items leave our warehouse. DPD then make two delivery attempts before returning the item to our warehouse, and a full refund being issued.
We completely understand your frustration and we're actively working with DPD to improve this situation. If you would like to contact info@golfway.com, we can further discuss and come to a resolution.
3 days and nothing to show
£8 delivery for 2 items on a 2-3 DPD service, day 3 and no tracking number, items showing as not shipped on web site. Emailed for my delivery charge on at least 1 item back to compensate for the lateness. No idea when this will arrive, no response.
June 14, 2025
Unprompted review
Reply from Golfway
Hi Alastair, please accept our apologies for the lack of delivery updates regarding your order.
Our delivery partners DPD are experiencing a technical issue which is affecting the availability of tracking information. Please be assured this is not a delay with your order itself, but rather a disruption in DPD’s tracking system.
We completely understand your frustration but want to reassure you that your order is on the way. We're actively working with DPD to resolve the issue as quickly as possible. We really appreciate your patience and understanding.
Efficient, quick delivery
Order was delivered within 48hrs from purchase, great service
January 9, 2025
Reply from Golfway
Thank you for your review Al! 😊
Reply from Golfway
Irene, thank you for your review 😊
Reply from Golfway
Thank you for your review! 😊
Straight forward transaction and quick…
Straight forward transaction and quick delivery
November 18, 2024
Reply from Golfway
Thank you for your review! 😊
It was easy to order but as this is a…Christmas present
It was easy to order but as this is a present for my grandson I scant say any more at this time
November 22, 2024
Reply from Golfway
Elizabeth, thank you for your review. We hope you have a nice Christmas and your grandson enjoys the club! 😊
Reply from Golfway
Hi Craig, thank you for your review 😊
Easy order process Fast delivery and…
Easy order process Fast delivery and issue with the returns carrier was resolved by Golfway. Prompt support from Ross. Only slight criticism is that the drop off for the returns carrier is 18 miles away from our location. Excellent Quality equipment.
October 29, 2024
Reply from Golfway
Hi Robin, thank you for your review and feedback. We will raise this with DPD and see whether they can provide a drop off point closer to your location.
Reply from Golfway
Thank you John. We hope that the Golfway Play Garden Set is well received! 😊
Great products at the right price point
October 17, 2024
Reply from Golfway
Thank you Ian, we hope that you enjoy the Champion Driver 😊
Coaching equipment for Golf 4 Fun…
Great quality products and as a company very good to respond to any questions. Pricing is very competitive and product range is every thing you would need. The only negative I would have is that ordering direct from R.O.I was difficult but Golfway were trying to rectify.
October 1, 2024
Reply from Golfway
Hi Denny, thank you for leaving a review. We hope that you enjoy the Golfway Play equipment 😊
Putter
Good quality product and arrived soon after ordering on-line. Grandson loves his new putter.
September 2, 2024
Reply from Golfway
That's brilliant news 😊 Thank you for your review and we hope that your Grandson continues enjoying his golf!
Great shopping experience
Great shopping experience, price, service , communication, delivery all 5⭐️
August 22, 2024
Reply from Golfway
Thank you, Marilyn, we appreciate the feedback 😊
awesome equipment and fabulous service
July 15, 2024
Reply from Golfway
Thank you, Mark, we really appreciate the review 😊
Perfect gift for grandsons 11 birthday
Perfect gift for grandsons 11 birthday. Very quick delivery
July 3, 2024
Reply from Golfway
Thank you for leaving a review! 😊
I've been ordered by my 7 year old to…
I've been ordered by my 7 year old to tell everyone how good his new putter is!
Cannot fault the service or delivery either.
July 12, 2024
Unprompted review
Reply from Golfway
Hi Steven, thank you for leaving a review. We're glad to hear your 7 year old is enjoying his putter! 😊
Reply from Golfway
Hi Jessica, thank you for leaving a review it's really appreciated! 😊
Good product,
Sent email to try and adjust order but no reply or response now it’s delivered. They seem happy to sell but not happy for returns or refunds. Still Waiting for response a week later….good product tho.
July 2, 2024
Reply from Golfway
Hi Adam, thank you for your feedback. As items are dispatched automatically via computer systems, instantaneously after purchase, it isn't possible to edit orders or recall items once they are on the way to customers. Please visit the FAQs section of the website as this will explain how to exchange or return items, as long as they are in unused condition and original package you will receive a full refund. We apologise that this experience hasn't been as you hoped, as a small team we endeavour to reply to customers and rectify issues as soon as possible. Once this has been resolved to your satisfaction, we would be grateful if you could consider updating your review to reflect the resolution, as we really value our Trustpilot score. Your updated feedback will help other customers see our commitment to customer service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.