Golook4shoes Reviews 

When I report the problem to them Kevin made things easier for and helped me as soon as he could

Had a billing issue and contacted the team and I must say the customer service was so helpful Eugene thanks buddy 👍

"When you purchased at discounted prices, you were automatically enrolled, as outlined in our terms. (...) Confirmation emails are sent for each transaction with cancellation instructions if needed."
Never made a purchase, discount prices or not. Was not informed of membership costs and when I finally was, I tried to cancel the unwanted membership and couldn't before they extracted money from my credit card without my consent. Now, to give me back what was taken, they're blackmailing me into giving them a good review or no money back. And being very insistent with it. In 24h I got 10 emails pushing me for that positive review in order to retrieve my money.
Still getting emails saying they want to refund IF I delete this review. Not happening
"Hello Lídia ,

Thank you for taking the time to share your honest feedback with us. We genuinely appreciate it, and we understand that there may have been some confusion regarding how our subscription system works, and we apologize for any misunderstanding this may have caused.

After a thorough review of your account, we found that a subscription was initiated and later canceled. As outlined in our terms of service, our trial period offers limited access and automatically transitions to a full membership if not canceled within the trial window. An email notification was sent at the time of registration to clarify this procedure.

As a gesture of goodwill and in recognition of your concerns, we are prepared to offer you a full credit of your membership fees which we consider as the best resolution at the moment. As part of our policy, we kindly ask that reviews be deleted before issuing credits. This step is essential because, unfortunately, we’ve had many instances where customers did not update their reviews after receiving credits. This can unfairly affect our brand's reputation, even though we have resolved the issue.
In light of the steps we’ve taken to resolve this issue, we kindly ask you to consider removing your public comments or reviews, as they can continue to impact our platform even after the matter has been addressed.

"IMPORTANT: Please note that the deletion of the review serves as vital proof presented to our Payment Department to ensure your credit is processed within 5-7 days depending on your bank's processing speed."
We truly appreciate your understanding and cooperation. Once the review is deleted, we will promptly process your credit, which will be received within 5-7 business days."
Bunch of liars

New email today:

"Hello Lídia,
I hope this message finds you well.I wanted to kindly follow up regarding our previous messages about your refund. We truly understand how frustrating this experience has been for you, and we remain fully committed to resolving the matter as fairly and promptly as possible.
As mentioned earlier, we’re happy to issue a full credit of your membership fees as a gesture of goodwill and to acknowledge your concerns. We’re simply awaiting confirmation that your review has been removed, which is the final step required by our Payment Department to proceed with the refund.
Please know this request is not meant to diminish your experience—it’s simply a measure we’ve had to implement due to past instances where refunds were issued, yet reviews remained unchanged, which significantly impacted our platform despite us having done our part to resolve things.
We genuinely appreciate your cooperation and want to assure you that as soon as the review is deleted, we will immediately process your refund, which should appear in your account within 5–7 business days, depending on your bank’s processing time.
You can delete your review by clicking here:"

Look at that, trying to scam me some more. LIARS~

November 6th 2025
New email came. Almost threatening lawsuit

"Hi ,

Thanks for reviewing golook4shoes.com on Trustpilot.

golook4shoes.com has flagged your review for containing harmful or illegal content.

What does this mean?

We want everyone to feel welcome on our site and we don't allow any content that includes hate speech, discrimination, threats or violence, obscenities, defamation or is terrorism-related. Therefore, we've temporarily hidden your review while we investigate.

What happens next

We’ll assess your review and let you know the outcome as soon as possible. If your review doesn’t contain harmful or illegal content, we’ll also check it for personal information or advertising or promotional content. If your review goes against our guidelines, it will stay offline to keep our platform safe and trustworthy for everyone. If your review follows our guidelines, we’ll put it back online.

Thanks,"

Scammers

I requested for a refund and I've been promised to get it back, although it's not usually done. Keeping fingers crossed. I would be back to review again if the promised is honoured. Thank you Raj for the assurance

Support is Helpful

This Company Is A Big Scam Guys Be Aware Of It , It’s Been More Than 6 Monts Now Waiting For My Money But They Dont Wanna Send It . .

I followed a link or something on facebook, and then got rerouted to your website. I feel it was all misleading and feel like it is a scam. I was not looking for shoes. I can't remember the date, I just picked a random date

They answered fast my question and give me real solutions to my problems, very respectful and good people

Yes it was a great experience for online shopping purpose...

Even though the issue has not yet been resolved, Jeremy reaching out to me helped as I was beginning to think my emails were going to a big black hole.

Definitely a scam. After paying a shipment fee on a different website I suddenly had a membership here which was supposed to “renew” two days later for ~50€. Due to “technical issues” it was not possible to quit the membership in the “first 24 hours”. After reaching out to the support a cancellation got confirmed for two weeks later but till then there would be several top ups over roughly 70€.
The website claimed that it would be possible to skip “automated top ups” but I don’t see how. After contacting the support they said that they couldn’t skip the top ups and that I had to do that myself and that they would send me an email explaining how to. But that mail never came.

End of story: I reported credit card abuse to my bank and got a new card before they could charge me anything.

To top it off I received a mail asking for a good review in Trustpilot in exchange for a refund for the money that would have been taken from my card if I didn’t replace it.

So it’s definitely not a trustworthy site.

Emily reached out to assist thank you

What made my experience great was that I was helped and they responded swiftly

Very very bad

Reliable.. they responded immediately with my queries. Especially CS named Elsa. She really help me a lot. Keep it up guys. Goodjob

Unfortunately in a vicious way they charge your credit card. ¹

The customer service was not bad. It was easy to get in touch with them and sort things out

thanks for your service
Emerald!

the speedy response from the agent and also the profesional response feedback from Ahlby today regarding the cancellation of my account. As i was not aware that i applied for the account i saw deductions on my bank account which i didn't know, that is why i reached out to the company that was making transactions. But i appreciate your positive feedback of my cancellation and refund.