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See what reviewers are saying
James the manager of Go Mobile Keynsham, does not merely sell mobile phones, he helps the customer chose the right phone and then takes time to configure the phone if the customer is struggling. He t... See more
Utterly appalling, mis sold contract, completely ripped off, cancelled within 14 days but 8 weeks later still hadn't resolved issue. Without the help of Ee would still be stuck. Customer service total... See more
Company replied
Terrible company, terrible service. They charge €14.99 to activate the service, and after 3 days I had to switch companies because they say unlimited 5G, but it's actually garbage. Poor coverage, slow... See more
Company details
Information provided by various external sources
With over 40 high street stores, we stock the latest mobile handsets and devices, and offer a wide range of diverse and competitive talk plans along with home and broadband deals. We’re partnered with some of the biggest brands in the mobile phone industry, such as O2, EE, Three and Vodafone! We’re able to offer our customers – business or consumer – a wide range of products and services at fantastic prices. On top of all of that, we also provide great prices on Sky TV and Broadband, as well as EE Broadband. We're also EE's Best Retailer for the third year in a row!
Contact info
United Kingdom
- 0345 413 6395
- care@gomobile.uk
- gomobile.co.uk
3.1
Average
310 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I've used GoMobile for years
I've used GoMobile for years. Nick looks after his customers, and makes sure I have the phone and contract that suits me. Phone companies have a terrible rep for a reason; Gomobile is an exception - great service.
November 17, 2019
Unprompted review
Excellent service and advice.
After being declined a new phone for no good reason online after 'security' checks, I decided to go into Brixham and to the Mobile Phone shop. What a great experience that was. They were busy but after a short wait they sorted me out with a new phone and contract. I returned the following day with my old phone in part exchange and they transferred all my data while I had breakfast. Big Thanks to Andy
November 17, 2019
Unprompted review
Paulina Wawrzynczok
Very good staff. Excellent service. Frome Store.
November 16, 2019
Unprompted review
Nick at Gomobile Frome is always a…
Nick at Gomobile Frome is always a pleasure to deal with. Professional, courteous and good-humoured, he has helped my partner and I achieve a better and less expensive service for our communications needs.I would thoroughly recommend him.
November 16, 2019
Unprompted review
Petersen
Very good service. Would definitely recommend.
Frome store.
November 15, 2019
Unprompted review
Great service from the Totnes branch…
Great service from the Totnes branch .... very helpful and professional staff. Would highly recommend.
November 14, 2019
Unprompted review
Friendly and professional service
Friendly and professional service, made the purchase of our new phone very easy.
November 14, 2019
Unprompted review
Excellent service from Karen and Harry…
Excellent service from Karen and Harry in the Malton store. Resolved serious issues with three and very happy with new Huwaei phone and switch to O2. Very impressed
November 13, 2019
Unprompted review
I am very impressed with the service I…
I am very impressed with the service I have received at Frome. They went out of their way to assist and have gone out of their way to ensure I understand everything..i cannot says enough about the service and highly recommend them...Outstanding.
November 13, 2019
Unprompted review
Excellent service Frome
Excellent service, with very kind helpful staff.
November 13, 2019
Unprompted review
Couldn't be more helpful
Couldn't be more helpful. I went in the shop with 2 broadband products we have and one mobile, and the assistant managed to reduce the costs on all three, and also improve the package on 2.
Excellent service, will definitely be recommending you.
November 13, 2019
Unprompted review
Very professional
November 12, 2019
Unprompted review
Excellent service
Excellent service. Took their time and made sure I was completely happy before I left the shop.
November 12, 2019
Unprompted review
Customer service reply within 24 hours…
Customer service reply within 24 hours sucks we want it straight away Crap
November 11, 2019
Unprompted review
All of the staff were excellent and…
All of the staff were excellent and very informative. Would recommend to friends and family.
November 7, 2019
Unprompted review
Haydyn Ward at Ripon branch ...
Haydyn Ward at Ripon branch was just amazing for my new upgrade and my husbands .extremely knowledgeable set up our mobs sorted covers screen protectors advice on all aspects just fantastic thanks again We will be back 😀👍🏽
November 7, 2019
Unprompted review
Fantastic service ,with such friendly…
Fantastic service ,with such friendly helpful staff.
November 6, 2019
Unprompted review
Kerry Smith at the Teignmouth branch…
Kerry Smith at the Teignmouth branch has gone out of her way to help me with my phone. It's good to see the shop up and running again and long may it continue! Well done Kerry and her new assistant.
November 5, 2019
Unprompted review
Fantastic
Fantastic service will definitely NOT be buying online again, got exactly what I wanted more even. My husband has decided he is going to go in store too as well now!
October 26, 2019
Unprompted review
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