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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with their orders, frequently reporting that items were never dispatched or received, even after extended waiting periods. Customers also consistently experienced a lack of communication, with numerous attempts to contact the company via email going unanswered. This led to significant frustration regarding delivery services and the overall product fulfillment. Some customers also mentioned issues with tracking information, with provided details often being invalid. A few people did eventually receive their orders, though sometimes with considerable delays or incomplete shipments.

What people talk about most

Order

People report negative experiences with order fulfillment, expressing significant frustration and... See more

Response time

Consumers express significant dissatisfaction with response times, particularly regarding email... See more

Customer communications

Reviewers express strong dissatisfaction with the company's contact methods. Many customers report sending... See more

Delivery service

Customers express significant dissatisfaction with the delivery service. Many report not receiving their... See more

Product

Reviewers highlight negative aspects of product. Many customers report not receiving their ordered products,... See more

Based on these reviews

Rated 1 out of 5 stars

Echoing all of the other reviews. Placed order almost 1 month ago. Order has not been dispatched from tracking information. I have emailed for information with no response. BIG AVOID. Lots of... See more

Rated 1 out of 5 stars

I received my 1st order ok, but when I re-ordered it never arrived even though I paid for it, no response to emails so I wouldn’t trust this company, scamming scum. UPDATE: 10 days ago after writing... See more

Rated 1 out of 5 stars

Organised scam on the FB Cleaning tips and tricks group. I did a bit of online searching, a certain Alexandra Barzey is listed on Companies House as the director of this 'company', and also Scru... See more

Rated 1 out of 5 stars

Bought items in October. It is now January. Was given yodel tracking and surprise surprise, they couldnt find the parcel with those details. I have emailed again to ask for advise, but if it's like th... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

191 reviews

5-star
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1-star

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Rated 1 out of 5 stars

DO NOT WASTE YOUR MONEY!

DO NOT WASTE YOUR MONEY!!
I ordered something from this company which never turned up. The website then seemed to disappear and there was no reply to my email chasing my order.
Thankfully my bank refunded my money

March 8, 2026
Unprompted review
Rated 1 out of 5 stars

No item sent

Also haven't received my order and my emails have been ignored. Wish i'd looked at the reviews before placing an order!
Do Not Trust!!!

February 26, 2026
Unprompted review
Rated 1 out of 5 stars

Would give zero if possible

Would give zero if possible. The whole set up is a scam. No products despatched, no email communication at all. Just money taken out of my bank and no products to show for it. Avoid this company - do not place an order.

February 11, 2026
Unprompted review
Rated 1 out of 5 stars

Scam company like all other reviews are…

Scam company like all other reviews are saying! They post on a Facebook group which is about cleaning tips etc so naturally people believe them due to these posts needing to be approved my admin. Chargeback filed through bank but please do research before ordering from sites like this

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

Scammers!

Scammers!! Like those before wish I had read the reviews. "Customer Services" contacted as my order hasn't been received.....nobody gets back to you. Will contact my bank and arrange refund and would urge others to do the same! Con artists!

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

Wish I had looked at reviews before…

Wish I had looked at reviews before buying.. bought items weeks ago and of course not received them. Company completely ignores you also!! Complete scammers!!!! Please do not buy from this scamming company!!!!

January 17, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs!

Obviously, if I could give zero stars, I would. Why this company still exists, I'm not sure....I feel absolutely stupid ordering before doing my own checks. Have I lost money? Hopefully not. I'm going to do a chargeback on my credit card and hope it works! If not, I'll have learned a lesson on impulse buying. At the moment, all I can say is 'don't do it.' However, if they finally get back to me or the goods arrive, I can edit my review and increase the star rating, but I'm not convinced that will happen.

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company!

Do not buy from this company!
Wish I'd seen these reviews before ordering.
No contact and the tracking number for yodel is not recognised
Save and time and money 👎

December 20, 2025
Unprompted review
Rated 1 out of 5 stars

Report to Trading Standards

Bought items in October. It is now January. Was given yodel tracking and surprise surprise, they couldnt find the parcel with those details. I have emailed again to ask for advise, but if it's like the other 5 emails i've sent, it will probably be ignored. The next step for me is to raise a claim with my bank and I will be contacting trading standards.

October 26, 2025
Unprompted review
Rated 1 out of 5 stars

NON DELIVERY

I placed my first order and received it after a while. I then placed another order and followed Yodel's tracking that informed me it was sent back to them.
I sent numerous emails and got no response. Needless to say I will not be ordering from them again.

October 27, 2025
Unprompted review
Rated 1 out of 5 stars

0 stars - Do Angry

0 stars - so angry that I didn’t read this before ordering. £30 down the drain. Nothing received. Emailed them and no response. It makes me so damn angry!

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered on 23 October

I ordered on 23 October. I still not received my items. I’ve sent several emails. No one responded very disappointing. They’ve taken my money.

October 23, 2025
Unprompted review
Rated 1 out of 5 stars

Organised scam on the FB Cleaning…

Organised scam on the FB Cleaning tips and tricks group.
I did a bit of online searching, a certain Alexandra Barzey is listed on Companies House as the director of this 'company', and also Scrubology.
A group of people are taking it it turns to post about the amazing results, with obviously fake before and after photos, and even Alex Barzey herself is asking where they got it from!
I messaged Admin to warn them, and was immediately blocked from the group, and can't find it now. Admin are all in it, too.
It's somewhat of a concern as there are almost 2m people in this FB group, and anyone ordering is being ripped off.
If you leave a comment on their posts to warn others, it's deleted, so just leave an angry emoji, they can't delete that.
DON'T ORDER!

November 6, 2025
Unprompted review
Rated 1 out of 5 stars

Didn't receive my order

No sign of my parcel. No customer service. They ignore emails.
I'll have to make a fraud claim with my credit card company. I came here to warn others not to buy.

November 6, 2025
Unprompted review

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