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Rated 5 out of 5 stars

Really nice climbing set and already loved by our 9 months old. The service was exceptional! They replied to emails within minutes and refunded the small tall bill I wrongly received. Great value!

Company replied

Rated 1 out of 5 stars

My order came very late despite me signaling problems and their promises of ETAs. When it finally arrived the package was in very bad condition, the screws were everywhere in the package with lots of... See more

Company replied

Rated 5 out of 5 stars

This is a great investment for your child's development. My daughter was only a few weeks old (less than 2 months) when we purchased the set. And even in this early stage she enjoyed it (lying on th... See more

Company replied

Rated 5 out of 5 stars

We purchased 5in1 Montessori Climbing Set for our son's first birthday. The material of product is of very high quality. Assembly is easy, the instructions are very clear. Our kid loves slide and arch... See more

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Company details

  1. Toy Manufacturer

Written by the company

Goodevas® – the official US store of Montessori toys manufacturer


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Ordered a Christmas present

Ordered a Christmas present, arrived in good time, great quality, was a little nervous as cheaper than a lot of others but it’s great

December 9, 2025
Unprompted review
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Reply from Goodevas

Thank you so much for your lovely review!
We're really glad to hear your Christmas present arrived on time and that you’re happy with the quality. We understand the hesitation when something is priced lower than similar products, so it’s wonderful to know we exceeded your expectations. Enjoy, and thank you for choosing us!

Rated 5 out of 5 stars

Great product and easy to order

I ordered the Adjustable Montessori Tower - Kids Step Stool for my niece. She loved it :)
Product was excellent but also the ordering was really easy and without problems.
We received the item a few days later than the expected delivery date, but this was not a problem.
I would order it again for sure!

November 16, 2025
Unprompted review
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Reply from Goodevas

Dear Charalampos, thank you so much for your wonderful review!
We’re delighted to hear that your niece loved the Montessori Tower and that you had a smooth ordering experience. We appreciate your understanding regarding the slight delivery delay and look forward to serving you again in the future!

Rated 5 out of 5 stars

Great product for kids.

Great product for kids.

December 8, 2025
Unprompted review
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Reply from Goodevas

Dear Nader, thank you for your feedback! 🌟
We’re delighted to hear that you and your kids are enjoying the product.

Rated 5 out of 5 stars

Best service! Great product! ⭐️⭐️⭐️⭐️⭐️

This product is wonderful and my grand children loved them. Initially I had a damaged package, the Goodevas Team sped into action to help me! They were polite, generous not only with my replacement but with their time and attention. I highly recommend them !⭐️⭐️⭐️⭐️💫

November 30, 2025
Unprompted review
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Reply from Goodevas

Dear Karin, thank you so much for your kind words! We’re thrilled to hear that your grandchildren are enjoying the product. It was our pleasure to assist you, and we truly appreciate your recommendation. We always strive to provide quick, helpful, and friendly support, and it means a lot to us to know that our efforts made a difference. Your satisfaction is our top priority, and we hope you continue to enjoy your Goodevas products!

Rated 4 out of 5 stars

Great product for the kids

Great product for the kids, it arrived fast and well packaged, the box was a little game for them which was a nice surprise. One of the pieces had a little fault but it was easy enough to sand down. One of the bags containing screws was missing but costumer support was very helpful and quick and already sent a replacement for it.

December 5, 2025
Unprompted review
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Reply from Goodevas

Dear Diogo, thank you so much for your kind review! 🌟
We’re delighted to hear that your kids enjoyed the box and that our support team was able to quickly resolve the missing screws. We appreciate your understanding regarding the minor issue with the piece, and we hope your little ones are having lots of fun with the set!

Rated 1 out of 5 stars

Horrible quality and customer service

I received my 6-in-1 set today, and I am genuinely shocked by the condition it arrived in. The shipping box was the first red flag — old, battered, and in terrible shape. Unfortunately, things only got worse from there.

The pillow was completely out of its plastic wrapper, had a strong chemical smell, looked used, and came with no proper tag, just a strange “3” label. It was dirty, i guess from the box being in the rain? So dirty that I had to wash it immediately. Once we started assembling the set, we realised the wood itself was in extremely poor condition: dents, broken sections, splinters, and very rough surfaces. Both my husband and I ended up with splinters in our hands while trying to put together the arch and triangle ladder.

To make matters worse, the ladder arrived without the angles and without the Goodevas logo, which made us question whether the set is even authentic. There were no instructions, no branding, no booklet, nothing inside the box.

At this point, we are honestly unsure whether we received an old set, a returned set, or a knock-off.

This was meant to be a birthday gift for our daughter. It also arrived after 4 days instead of the promised 48 hours. We were so excited for her to wake up and see it that we began assembling immediately, only to realise the set is not safe for her to use. My husband says he would have to sand and smooth every single piece before letting her go anywhere near it. and now we have to disassemble everything, which is a huge hassle.

Overall, deeply disappointed and concerned about safety and authenticity.

Reached out to the customer care on email, they replied after a while with a ridiculous offer of 5% refund.

Order number is 5341UK

December 2, 2025
Unprompted review
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Reply from Goodevas

Dear Aya, thank you for taking the time to share this detailed feedback. I am truly sorry to hear about the condition in which your 6-in-1 set arrived. The issues you described — the damaged packaging, the state of the pillow, the wooden parts with splinters and dents, missing components, and lack of branding or instructions — are absolutely not acceptable and do not reflect our standards in any way. I fully understand your disappointment, especially since this was meant to be a birthday gift for your daughter.

I would like to investigate this matter urgently and ensure that it is resolved properly. To do so, could you please confirm your order number? This will help us locate your order in the system and take the necessary steps, whether that is arranging a replacement, collecting the defective set, or offering an appropriate compensation.
Once again, I sincerely apologise for this experience, and thank you for bringing it to our attention. We will do everything possible to correct this situation.

Rated 5 out of 5 stars

Beautiful products

Beautiful products!
Their customer service is amazing, quick responses and very serviceminded.
I absolutely recommend Goodevas ⭐️⭐️⭐️⭐️⭐️

November 26, 2025
Unprompted review
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Reply from Goodevas

Dear Helena, thank you so much for your kind words! 🌟
We’re thrilled to hear that you enjoyed our products and that our customer service met your expectations. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Pikkler triangle, arch, slide board

We recently purchased the Pikler triangle, Ladder + Climbing Arch + Slide Board & Cushion. It’s a really good product and we definetely recommend it!
Both kids ages 1.5 and 6 yo enjoy it and it is great for creative play.

November 17, 2025
Unprompted review
Goodevas logo

Reply from Goodevas

Dear Ioannis, thank you so much for your lovely feedback!
We’re truly happy to hear that both your 1.5-year-old and 6-year-old are enjoying the set — that’s exactly what we love to see!
Thank you for recommending us, and we wish your little ones many fun and creative hours of play!

Rated 1 out of 5 stars

Avoid this company!

Do not risk ordering from here!

We ordered a ‘5 in 1 Climbing Frame’, on 12th November for someone’s birthday the following week. It’s now early December and we have only received 1 of 4 packages. What’s made this worse is that the customer service team seem to not care and even laughed while on the phone.

They use Parcelforce/Royal Mail and the Goodevas team seem to have no interest in whether items are delivered as long as they can see it’s been ‘shipped’, from their side. Also, the contact number hasn’t been answered for days now so I am uncertain if the business is operating as it should.

Goodevas also seem unable to follow the tracking on their own deliveries. Supposedly there was a failed delivery attempt (we have a video doorbell so know this didn’t happen) also according to the carrier, part of the order was damaged at the depot which Goodevas didn’t know about and had no interest in resolving.

Overall, I don’t think I’ve had a worse customer experience from such an uncaring company. Avoid at all costs.

November 17, 2025
Unprompted review
Goodevas logo

Reply from Goodevas

Dear Tom,
We are very sorry to hear about your experience and sincerely apologize for the delays and confusion regarding your order. This is certainly not the level of service we aim to provide, and we take your concerns very seriously.
To help us resolve this as quickly as possible, could you please confirm your order number and the best contact details for you? Once we have this, we will personally follow up with our shipping team and ensure any missing or damaged items are addressed promptly.
Thank you for your patience — we are committed to making this right.

Rated 5 out of 5 stars

In love with Goodevas Montessori…

In love with Goodevas Montessori furniture!!!!!!!
It’s the best gift for toddlers!!!!!

November 28, 2025
Unprompted review
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Reply from Goodevas

Dear Kilimi, thank you so much! We’re absolutely delighted to hear that you’re in love with our Goodevas Montessori furniture — it truly means a lot to us! We’re so happy it brings joy to your little one. If you ever need anything or have questions, we’re always here to help!

Rated 5 out of 5 stars

Perfect store with perfect items

Perfect store with perfect items! Good quality kid love it

November 29, 2025
Unprompted review
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Reply from Goodevas

Dear Marina, thank you so much for your wonderful feedback!
We’re delighted to hear everything met your expectations and that your little one loves the items — that truly means the world to us! Providing great quality products for happy kids is our biggest goal, and reviews like yours make it all worthwhile! ✨
We hope to bring even more smiles with your next order!

Rated 5 out of 5 stars

We are in love with the wunderbox

We are in love with the wunderbox! Such great value and so much fun 🤩

November 21, 2025
Unprompted review
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Reply from Goodevas

Dear Tonje, thank you so much for your lovely review!
We’re thrilled to hear you’re in love with the Wunderbox — making fun and great value go hand in hand is exactly what we aim for! Thank you for being part of our community, and we hope your next box brings even more excitement and smiles!

Rated 5 out of 5 stars

Loved the Montessori climbing play set

Loved the Montessori climbing play set. Looks good with natural materials and easy to assemble. Details like the seed card instead of a big instruction manual and the additional game included as part of the packaging.

November 26, 2025
Unprompted review
Goodevas logo

Reply from Goodevas

Dear Marie, thank you so much for your wonderful review! 🌿
We’re thrilled that you loved the Montessori climbing play set and that it fits beautifully in your space with its natural materials. It means a lot to hear that the assembly process was smooth and enjoyable for you.
We’re especially happy you appreciated the thoughtful details—like the seed card, the fun game included, and our eco-friendly approach to packaging. We always aim to make the experience feel special, practical, and inspiring, not just for kids but for parents too. Thank you for choosing us and for noticing the little touches—we put our heart into them! Wishing you and your family many happy climbing adventures ahead

Rated 5 out of 5 stars

Great 2nd birthday present

Great service
Delivered on time
Great product
Safe child centred 5 in one climbing frame that has already brought so much joy and fun to our 2 yr old grandson and his parents x best birthday gift! This gift will bring years of fun and opportunities for gross motor skills problem solving balance imagination .... he loves ladders and Fireman Sam and is calling himself Fireman Ted as he scales the heights !

November 23, 2025
Unprompted review
Goodevas logo

Reply from Goodevas

Dear John and Anne, thank you so much for your wonderful review! We’re delighted to hear that the 5-in-1 climbing frame arrived on time and is already bringing so much joy to your grandson and his parents.
It’s fantastic to know it’s helping him explore, climb, balance, and let his imagination run wild—Fireman Ted sounds like he’s having the best time! 🚒✨
We truly appreciate you choosing this as his birthday gift, and we hope it continues to provide years of fun, learning, and confidence-building adventures.
Thank you again for sharing your experience!

Rated 5 out of 5 stars

Perfect very good

Perfect very good

November 22, 2025
Unprompted review
Goodevas logo

Reply from Goodevas

Dear Giannis, thank you so much for your feedback! We’re thrilled to hear that you’re happy with your order. 😊

Rated 4 out of 5 stars

Our baby loves climbing on the play set!

Our baby loves climbing on the play set!

October 31, 2025
Unprompted review
Goodevas logo

Reply from Goodevas

Dear Ingrid, that’s wonderful to hear! We’re so happy your baby is enjoying the play set. It’s always great to see little ones having fun and staying active. Thank you for sharing your experience with us!

Rated 5 out of 5 stars

Staff communication is amazing!

Communication with the staff was amazing and very quick, if makes you feel heard. The ladder I ordered was great quality and easy to build and install, my son is having a great time learning and growing in strength using it.

November 18, 2025
Unprompted review
Goodevas logo

Reply from Goodevas

Dear Lorraine, thank you so much for your kind feedback! 💛
We’re thrilled to hear that the ladder is working so well and that your son is enjoying it while building strength and confidence. It’s wonderful to know that our team could provide helpful and prompt support as well.

Rated 1 out of 5 stars

Horrible!

Horrible!
Ordered 2 weeks ago and it says 2-5 days delivery. After 2 weeks my order still wasn’t even shipped.
Clearly a dropshipping from China.

November 21, 2025
Unprompted review
Goodevas logo

Reply from Goodevas

Dear Tea, thank you for your message.
To clarify: Goodevas is a Ukrainian company, and we do not ship from China. All our products are manufactured and shipped from Europe.
You were also informed about the shipping delay in advance, which is why your order has not been dispatched yet. We understand delays are frustrating, but the information provided to you was accurate at the time.
If you need an updated delivery estimate or wish to make changes to your order, we’re here to help.

Rated 5 out of 5 stars

Would recommend!

I ordered the Montessori helper tower (step stool) and its absolutely perfect. My 2 year old daughter can get on and off all by herself and the height is perfect for her to reach the counter and help cut veggies or wash her hands.
It was nice that most of the tower was already mounted so it was easy to use almost instantly.
Arrived faster than expected and nice sturdy box with a fun game on the inside of the box.
Would definitely recommend!

October 29, 2025
Unprompted review
Goodevas logo

Reply from Goodevas

Dear Sharon, thank you so much for your wonderful feedback! 💛
We’re thrilled to hear that the Montessori helper tower is working so well for your daughter — it’s great that she can use it independently and safely. We’re also happy you enjoyed the easy setup, the packaging, and the faster-than-expected delivery.
Your recommendation means a lot to us. If you ever need anything else or have questions, we’re always here to help!

Rated 5 out of 5 stars

Toddler folding helper tower

I ordered a compact folding toddler helped tower and it shipped quickly and efficiently, was fairly priced, and is well-built! I do wish the step was adjustable but hopefully that is a feature they can add in the future. Very satisfied with my order!

October 22, 2025
Unprompted review
Goodevas logo

Reply from Goodevas

Dear Sam, thank you so much for your feedback! We’re delighted to hear that your compact folding toddler helper tower arrived quickly, was fairly priced, and meets your expectations in quality.
We appreciate your suggestion about having an adjustable step — feedback like this helps us improve and consider new features for future designs.
We’re very glad you’re satisfied with your order, and if you need anything else, we’re always here to help!

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