Informative and friendly.Bernie Sold me within minutes with his engagement and product utilization. I work on my feet helping patients for long periods. I am tired of having pain especially on my left... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My boy bernie was the bomb and also mrs monica it was very good coming into the store and walking out fixing my feet
Company replied
Bernie, was very patient with us and explained everything in detail. Great customer service
Company replied
Kenny really knows his stuff. He answered all my questions, explained every step of the support system, and the tryout was very impressive in the difference I felt. Thank you Good Feet!
Company replied
Company details
Written by the company
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Good Feet Customer Satisfaction Policy
90-day Customer Satisfaction Policy
Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise
Contact info
10424 Stockdale Hwy, 93311, Bakersfield, CA, United States
- 6617353725
4.4
Excellent
12 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Burnie was amazing
Burnie was amazing! Got my feet working right! Gave me another 100,000 miles!
August 6, 2026
Unprompted review
Reply from The Good Feet Store - Bakersfield
Hello Mark, we are so grateful you took the time to recognize Burnie! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Burnie are what make the difference between a product and a real solution. Thank you for sharing your experience!
Bernie
Bernie, was very patient with us and explained everything in detail. Great customer service
August 5, 2026
Unprompted review
Reply from The Good Feet Store - Bakersfield
Hello Luis, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Bernie reflect exactly the type of care we strive to provide.
Awesome customer service
Awesome customer service. Monica was great !!
August 3, 2026
Unprompted review
Reply from The Good Feet Store - Bakersfield
Hi Chris Juarez, we appreciate the honest review. We're lucky to have people like Monica focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!
My boy bernie was the bomb and also mrs…
My boy bernie was the bomb and also mrs monica it was very good coming into the store and walking out fixing my feet
August 1, 2026
Unprompted review
Reply from The Good Feet Store - Bakersfield
Hello, this made our Bakersfield team’s day; thank you! At The Good Feet Store, every fitting is personal and every step forward matters. Really glad we got to be part of yours and thank you for taking the time to recognize Bernie and Mrs. Monica! We'll make sure they see this.
Benny is Great!
Benny was patient & friendly and very helpful. He took the time to explain everything and he has a nice personality.
July 31, 2026
Unprompted review
Reply from The Good Feet Store - Bakersfield
Hello Dana, thank you for taking the time to recognize Benny. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Benny sees this.
Our customer service representative…
Our customer service representative Bernie was very nice and very in formative..the experience at the good feet store was very beneficial!!! Thank you
July 28, 2026
Unprompted review
Reply from The Good Feet Store - Bakersfield
Hello Cindy, we are so grateful you took the time to recognize Bernie! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Bernie are what make the difference between a product and a real solution. Thank you for sharing your experience!
Very detailed
Very detailed, knowledgeable, friendly. Thank you Bernie!
July 28, 2026
Unprompted review
Reply from The Good Feet Store - Bakersfield
Hello JP, thank you for taking the time to recognize Bernie. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Bernie sees this.
Great customer service very helpful…
Great customer service very helpful thank you kenny T
July 19, 2026
Unprompted review
Reply from The Good Feet Store - Bakersfield
Hello Elvis, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Kenny reflect exactly the type of care we strive to provide.
Kenny really knows his stuff
Kenny really knows his stuff. He answered all my questions, explained every step of the support system, and the tryout was very impressive in the difference I felt. Thank you Good Feet!
July 18, 2026
Unprompted review
Reply from The Good Feet Store - Bakersfield
Hello Chris, thank you for taking the time to recognize Kenny. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Kenny sees this.
Informative and friendly staff
Informative and friendly.Bernie Sold me within minutes with his engagement and product utilization. I work on my feet helping patients for long periods. I am tired of having pain especially on my left foot and this is a godsend.
July 17, 2026
Unprompted review
Reply from The Good Feet Store - Bakersfield
Hello Daniel, thank you for taking the time to recognize Bernie. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Bernie sees this.
really great service
Bernie was very patient and the service was really great
July 15, 2026
Unprompted review
Reply from The Good Feet Store - Bakersfield
Hello Lucila, we are so grateful you took the time to recognize Bernie! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Bernie are what make the difference between a product and a real solution. Thank you for sharing your experience!
Reply from The Good Feet Store - Bakersfield
Hello Maria, thank you for taking the time to recognize Bernie. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Bernie sees this.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.