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The Good Feet Store - Grove City Reviews 

27
•
TrustScore 4.5 out of 5

4.6

1722 Stringtown Road, 43123 Grove City, OH, US

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Rated 5 out of 5 stars

Dena was cordial and endearing throughout the interaction. She was quite knowledgeable and demonstrated multiple processes to assist in providing long-term relief. It's in everyone's best interest to... See more

Company replied

Rated 5 out of 5 stars

Dena is dynamite! This was my second visit to the GFS in Grove City. I am so happy with my inserts, I convinced my mom to go. Dena took great care of her, explaining the entire process and how the ins... See more

Company replied

Rated 5 out of 5 stars

Worked with Sean Gallagher. He was very nice and knowledgeable and helped me with choosing the right set of supports. Was a very pleasant visit. Will recommend him in the future

Company replied

Rated 4 out of 5 stars

Jennifer was helpful in getting everything sorted. Felt a bit railroaded in terms of options and choices but left with a good idea and plan for improving support

Company replied


Company details

  1. Orthotics & Prosthetics Service
  2. also in
  3. Shoe Store

Written by the company

The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Good Feet Customer Satisfaction Policy

90-day Customer Satisfaction Policy

Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise

Contact info

  • 1722 Stringtown Road, 43123, Grove City, OH, United States

  • 6145399255

4.6

Excellent

TrustScore 4.5 out of 5

27 reviews

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4.6

All reviews

(27)

1,647 reviews in the last 12 months

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Rated 5 out of 5 stars

Stopped in for a check on inserts

Stopped in for a check on inserts. Sean helped us get back on track! He took the time to make sure everything was just right So glad we got to work with him!
Your customer service is impressive!
Thanks Sean!

July 7, 2026
Unprompted review
The Good Feet Store - Grove City logo

Reply from The Good Feet Store - Grove City

Hello Jeanna, thank you for taking the time to recognize Sean. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Sean sees this.

Rated 5 out of 5 stars

I can finally walk in comfort again

I can finally walk in comfort again, and I couldn't be more grateful to Dena! She expertly fitted me with arch supports that have completely alleviated my pain. The difference is remarkable! Not only did she address my needs with great attention, but her customer service was also outstanding. Thank you, Dena, for enhancing my mobility and quality of life!

July 2, 2026
Unprompted review
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Reply from The Good Feet Store - Grove City

Hello Charlie, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Dena reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

Dena browning is very good

Dena browning is very good. Really listens to you. And doesn't make you feel like you have to buy. I would highly recommend her at grove city good feet store

June 23, 2026
Unprompted review
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Reply from The Good Feet Store - Grove City

Hello Jackie, we are so grateful you took the time to recognize Dena! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do.
Good Feet Arch Support Specialists like Dena are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

My feet hurt

My feet hurt, due to being flat footed,…the arches are working for me,..Dena was fantastic to work with

May 23, 2026
Unprompted review
The Good Feet Store - Grove City logo

Reply from The Good Feet Store - Grove City

Hello James, we are so grateful you took the time to recognize Dena! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do.
Good Feet Arch Support Specialists like Dena are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Dena Browning is amazing !

Dena Browning is amazing . Dena worked for me for over 5 years . I always observed her interactions with her customers in an energetic and positive manner. She listened to all of their concerns , she is very patient and engaging , and made sure that they always understood the process of wearing their new supports properly. Dena was very caring and it was clear that she truly cared about her customers as a person with foot or body pain and not just as a "customer". She showed true empathy and then imparted her knowledge to her customers, always following up with them to answer any further questions that they may have had . I highly recommend that you stop in or call and make an appointment with Dena at the Grove city location on Stringtown Rd . You won't be sorry , You and your feet will leave Happy!

June 29, 2026
Unprompted review
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Reply from The Good Feet Store - Grove City

Hello Gwen, thank you for taking the time to recognize Dena. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Dena sees this.

Rated 5 out of 5 stars

Great service by Dena

Incredible service . The salesperson made this a fast easy and non stressful purchase.

June 16, 2026
Unprompted review
The Good Feet Store - Grove City logo

Reply from The Good Feet Store - Grove City

Hello Amanda, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Dena reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

Dena at the grove city location was so…

Dena at the grove city location was so great! She answered all of my questions and was very personable :)

June 29, 2026
Unprompted review
The Good Feet Store - Grove City logo

Reply from The Good Feet Store - Grove City

Hello Kayla, thank you for taking the time to recognize
Dena. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Dena sees this.

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