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The Good Feet Store - Jacksonville Reviews 

9
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TrustScore 4.5 out of 5

4.3

4906 Town Center Parkway, Ste 108, 32246 Jacksonville, FL, US

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See what reviewers are saying

Rated 5 out of 5 stars

THE GOOD FEET STORE makes my life Amazing and takes my back pain away ! I can’t say ENOUGH about my sales representative “ Andrew” , Andrew is ALL ABOUT CUSTOMER CARE and Positive Energy waiting to ma... See more

Company replied

Rated 5 out of 5 stars

Dawn was amazing and explained everything in detail!! My feet already feel better and am looking forward to less pain in my knees!!

Company replied

Rated 5 out of 5 stars

We had a wonderful experience with Dawn at The Good Feet Store! She was incredibly patient, knowledgeable, and attentive while helping my mom find the perfect shoes and orthotics to provide her with... See more

Company replied

Rated 5 out of 5 stars

Dawn was very informative and very educational. I have had a lot of foot pain for a long time and she was able to get me what I needed and explain everything to me as I needed to make sure I can get t... See more

Company replied


Company details

  1. Orthotics & Prosthetics Service
  2. also in
  3. Shoe Store

Written by the company

The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Good Feet Customer Satisfaction Policy

90-day Customer Satisfaction Policy

Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise

Contact info

  • 4906 Town Center Parkway, Ste 108, 32246, Jacksonville, FL, United States

  • 9045703526

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

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4.3

All reviews

(9)

1,645 reviews in the last 12 months

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Rated 5 out of 5 stars

Dawn was amazing and explained…

Dawn was amazing and explained everything in detail!! My feet already feel better and am looking forward to less pain in my knees!!

August 22, 2026
Unprompted review
The Good Feet Store - Jacksonville logo

Reply from The Good Feet Store - Jacksonville

Thank you, Ivonne, for your wonderful review! We're thrilled to hear that Dawn provided such a great experience and took the time to explain everything in detail. It's especially exciting to know that your feet are already feeling better! We love helping our patients find relief and improve their overall comfort and mobility. Thank you for trusting us with your care, and we look forward to helping you continue your journey toward less knee pain and better health.

Rated 5 out of 5 stars

Miss Dawn is very nice and she explains…

Miss Dawn is very nice and she explains very clearly, she makes you fill in home and welcoming ..

August 15, 2026
Unprompted review
The Good Feet Store - Jacksonville logo

Reply from The Good Feet Store - Jacksonville

Thank you for taking the time to share your experience, Iván. We are delighted to hear that Dawn made you feel welcome and comfortable during your visit.

Providing clear explanations and a friendly, supportive environment is very important to us, and we're glad Dawn took the time to ensure you felt at home throughout the process. We will be sure to share your kind words with her and recognize her outstanding customer service.

Thank you for choosing us and for your positive feedback. We truly appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

We had a wonderful experience with Dawn…

We had a wonderful experience with Dawn at The Good Feet Store! She was incredibly patient, knowledgeable, and attentive while helping my mom find the perfect shoes and orthotics to provide her with greater stability, comfort, and confidence while walking.
Dawn took the time to listen to our concerns, explain the different options, and make sure my mom felt comfortable with her selections. We truly appreciated her kindness and the personalized care she provided throughout the entire process.
We’re excited to see my mom’s continued progress and improvement in her walking stability and overall comfort. Thank you, Dawn, for making this such a positive experience. Your care and exceptional customer service made all the difference!

August 8, 2026
Unprompted review
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Reply from The Good Feet Store - Jacksonville

Thank you, Carmen, for sharing such a thoughtful review! We're delighted to hear that Dawn provided such a positive experience for you and your mom. Taking the time to listen, understand individual needs, and explain the available options is an important part of the care we strive to provide, and we're glad Dawn made your mom feel comfortable and confident throughout the process.

It's especially rewarding to know that your mom found shoes and orthotics that support her stability, comfort, and confidence while walking. We truly appreciate your kind words about Dawn's patience, knowledge, and personalized attention. Thank you for trusting us to be part of your mom's wellness journey. We look forward to hearing about her continued progress and are always here if there's anything more we can do to help.

Rated 5 out of 5 stars

Great service and very informative

Great service and very informative

August 8, 2026
Unprompted review
The Good Feet Store - Jacksonville logo

Reply from The Good Feet Store - Jacksonville

Thank you, Briana! We're glad to hear you had a great experience and found the visit informative. Providing excellent service and helping our customers better understand their options is always our goal. We appreciate your feedback and thank you for choosing The Good Feet Store. We look forward to seeing you again in the future!

Rated 5 out of 5 stars

Super excited to finally find a place…

Super excited to finally find a place that can actually help me!! Thanks so much Andrew!

August 7, 2026
Unprompted review
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Reply from The Good Feet Store - Jacksonville

Thank you for your review! We're thrilled to hear that you found a solution that gives you hope and confidence in improving your comfort and mobility. We'll be sure to share your kind words with Andrew. Thank you for trusting The Good Feet Store, and we look forward to being part of your journey every step of the way!

Rated 5 out of 5 stars

Dawn was the best

Dawn was the best, so helpful and energetic..
Made me and my feet fell wonderful

August 7, 2026
Unprompted review
The Good Feet Store - Jacksonville logo

Reply from The Good Feet Store - Jacksonville

Thank you, Troy! We're delighted to hear that Dawn made such a positive impact on your visit. Her helpfulness, energy, and dedication to our customers are truly appreciated, and we're glad she helped you feel comfortable and confident in finding the right solution for your feet. Thank you for sharing your experience, and we look forward to seeing you again soon!

Rated 5 out of 5 stars

THE GOOD FEET STORE makes my life…

THE GOOD FEET STORE makes my life Amazing and takes my back pain away ! I can’t say ENOUGH about my sales representative “ Andrew” , Andrew is ALL ABOUT CUSTOMER CARE and Positive Energy waiting to make you Smile through awesome Service!!! Thankyou Good Feet Store for having Andrew at your store. He walked me through Services of Good Feet and made my Experience at the Store Awesome!!! So glad I use your arch supports, They are Second to NONE and ask for “ Andrew” ! You will be Happy you did !!!

August 6, 2026
Unprompted review
The Good Feet Store - Jacksonville logo

Reply from The Good Feet Store - Jacksonville

Thank you, Gene, for such an incredible review! We're thrilled to hear that your arch supports have made such a positive difference in your life and helped relieve your back pain. It's especially wonderful to know that Andrew provided the exceptional customer care, positive energy, and personalized attention that made your experience so memorable.

At The Good Feet Store, we strive to ensure every customer feels informed, supported, and confident throughout their journey, and we're proud that Andrew exemplified those values. We truly appreciate your trust in our products and your recommendation. Thank you for your kind words, and we look forward to continuing to support you for years to come.

Rated 5 out of 5 stars

Dawn was very informative and very…

Dawn was very informative and very educational. I have had a lot of foot pain for a long time and she was able to get me what I needed and explain everything to me as I needed to make sure I can get the relief I needed.

July 5, 2026
Unprompted review
The Good Feet Store - Jacksonville logo

Reply from The Good Feet Store - Jacksonville

Hello Kelly, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Dawn reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

The supports

The supports, when worn properly are very helpful. The team at the Town Center location are always so caring, friendly and helpful!

July 3, 2026
Unprompted review
The Good Feet Store - Jacksonville logo

Reply from The Good Feet Store - Jacksonville

Hello Kriste, seeing your 5-star review made us all smile! It’s our goal to make sure every fitting feels personal and every visit is worth your time. Really glad we delivered that for you.

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