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The Good Feet Store - Naples Reviews 

9
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TrustScore 4 out of 5

4.1

1410 Pine Ridge Road, Suite 12, 34108 Naples, FL, US

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See what reviewers are saying

Rated 5 out of 5 stars

They were very accommodating and explained things well. Got exactly what I needed.

Company replied

Rated 5 out of 5 stars

Very friendly people. Listened very well and very knowledgeable. Would recommend to everyone.

Company replied

Rated 5 out of 5 stars

Everything was fabulous from the minute you walked in the door to the time you leave. They take great care of you and explain everything clear. You get a true sense they care about you as a person.

Company replied


Company details

  1. Orthotics & Prosthetics Service
  2. also in
  3. Shoe Store

Written by the company

The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Good Feet Customer Satisfaction Policy

90-day Customer Satisfaction Policy

Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise

Contact info

  • 1410 Pine Ridge Road, Suite 12, 34108, Naples, FL, United States

  • 2395523338

4.1

Great

TrustScore 4 out of 5

9 reviews

5-star
4-star
3-star
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1-star

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4.1

All reviews

(9)

1,645 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Feet Review

They were very accommodating and explained things well. Got exactly what I needed.

July 31, 2026
Unprompted review
The Good Feet Store - Naples logo

Reply from The Good Feet Store - Naples

Thank you for the five star review, tFaYue! We're so happy to know that you had such a great experience and left with exactly what you needed!

Rated 5 out of 5 stars

Amazing customer service,and…

Amazing customer service,and knowledgeable staff.

July 21, 2026
Unprompted review
The Good Feet Store - Naples logo

Reply from The Good Feet Store - Naples

Thank you for the five star review, Stephanie! We're so happy to hear that you found the customer service in Naples to be so amazing and knowledgeable. Welcome to The Good Feet family!

Rated 1 out of 5 stars

Tried multiple "adjustments" followed…

Tried multiple "adjustments" followed the instructions to the letter. All I ended up with was a $2,400 hole in my pocket. It's one size fits all and if it doesn't work? So sorry, no refunds just store credit on clearly used shoes.
Employee smelled of cigarettes and alcohol. No judgement but not exactly reassuring when spending that much money and putting your health at rish

April 1, 2026
Unprompted review
The Good Feet Store - Naples logo

Reply from The Good Feet Store - Naples

Hello Sandy, we appreciate you letting us know. This isn’t the experience The Good Feet Store strives to deliver, and we don’t want to leave things here. Please reach out to us at support@goodfeet.com and someone from our team will contact you directly within two business days.

Rated 5 out of 5 stars

Very friendly people

Very friendly people. Listened very well and very knowledgeable. Would recommend to everyone.

July 18, 2026
Unprompted review
The Good Feet Store - Naples logo

Reply from The Good Feet Store - Naples

Hello J, this made our team’s day; thank you. Every fitting matters to us, and we’re really glad this one landed right. Come back anytime.

Rated 5 out of 5 stars

Everything was fabulous from the minute…

Everything was fabulous from the minute you walked in the door to the time you leave. They take great care of you and explain everything clear. You get a true sense they care about you as a person.

July 15, 2026
Unprompted review
The Good Feet Store - Naples logo

Reply from The Good Feet Store - Naples

Hello Brian, reviews like yours remind us why we love what we do. It’s not just about arch supports; it’s about helping you get back to the activities and moments that matter most. That’s the whole point.

Rated 5 out of 5 stars

Stephanie was caring and knowledgeable…

Stephanie was caring and knowledgeable about all my orthotic questions.

July 12, 2026
Unprompted review
The Good Feet Store - Naples logo

Reply from The Good Feet Store - Naples

Thank you for your five star review, Patricia! We're so happy to hear that you had such a great experience with Stephanie!

Rated 5 out of 5 stars

Amazing

Very educational, and very helpful!!

July 8, 2026
Unprompted review
The Good Feet Store - Naples logo

Reply from The Good Feet Store - Naples

Thank you for the five star review, Kinley! We're so happy to hear that you've had such a great experience!

Rated 5 out of 5 stars

The staff is as great as the product

The staff is as great as the product. Stephanie was very helpful with what I needed. Highly recommend!

July 7, 2026
Unprompted review
The Good Feet Store - Naples logo

Reply from The Good Feet Store - Naples

Hello Mila, this made our team’s day; thank you. Every fitting matters to us, and we’re really glad this one landed right. Come back anytime.

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