Banner for The Good Feet Store - Newark

The Good Feet Store - Newark Reviews 

34
•
TrustScore 4.5 out of 5

4.7

3102 Fashion Center Boulevard, 19702 Newark, DE, US

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Zandria I hope I spelled your name correctly, if not I apologize. He was very knowledgeable about how the products were made and how they work.Great customer service!! Jay did a fantastic job on finis... See more

Company replied

Rated 5 out of 5 stars

Sahiyah was amazing! This was our second visit and consult to the Good Feet Store we were able to pick up from our original visit. She was so knowledgeable about the products and really took time to... See more

Company replied

Rated 5 out of 5 stars

Jazmine made my experience wonderful! She was super helpful, knowledgeable and kind! I will suggest this place to all my friends!

Company replied

Rated 4 out of 5 stars

Sahiyah was very knowledgeable about the product. She was patient and very friendly. I hope when I come back for the purchase she is still there.

Company replied


Company details

  1. Orthotics & Prosthetics Service
  2. also in
  3. Shoe Store

Written by the company

The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Good Feet Customer Satisfaction Policy

90-day Customer Satisfaction Policy

Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise

Contact info

  • 3102 Fashion Center Boulevard, 19702, Newark, DE, United States

  • 3023171399

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(34)

1,645 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very knowledgeable

Jay was very knowledgeable.. not pushy

September 22, 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hello Maxine, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Jay reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

Amazing project

Amazing project, and customer service!

September 20, 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hi Jack, really glad you came in. Hope you’re already feeling the difference. See you next time.

Rated 5 out of 5 stars

Jay is a true professional

Jay is a true professional. Everything was explained thoroughly. Thanks for getting me back aligned Jay!

September 19, 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hello Al, thank you for taking the time to recognize Jay. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Jay sees this.

Rated 5 out of 5 stars

Jazmine made my experience wonderful

Jazmine made my experience wonderful! She was super helpful, knowledgeable and kind! I will suggest this place to all my friends!

September 18, 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hello Grace, we are so grateful you took the time to recognize Jazmine! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Jazmine are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Friendly staff excellent service I…

Friendly staff excellent service I appreciate there advice and all the help

September 9, 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hello Kaahsh, this made our Newark team’s day; thank you! At The Good Feet Store, every fitting is personal and every step forward matters. Really glad we got to be part of yours.

Rated 5 out of 5 stars

Zandria I hope I spelled your name…

Zandria I hope I spelled your name correctly, if not I apologize. He was very knowledgeable about how the products were made and how they work.Great customer service!! Jay did a fantastic job on finishing the process and I was able to walk away with my products! His customer service was outstanding!!

September 8, 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hello Mary, we are so grateful you took the time to recognize Zandria! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Zandria are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

jay was extremely helpful!!

jay was extremely helpful!!

September 7, 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hello Jaida, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Jay reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

Jermaine was awesome

Jermaine was awesome! He was very patient and informative.

September 4, 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hello Briana, we are so grateful you took the time to recognize Jermaine! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Jermaine are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Jay was extremely helpful

Jay was extremely helpful. He took the time to explain everything. I felt no pressure. It was a very relaxing experience.

September 1, 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hello James, we are so grateful you took the time to recognize Jay! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Jay are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Very patient and friendly

Very patient and friendly. You can tell he cares and he took time to make sure we understood the benefits of improving arch support.

August 31, 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hi Kim, really glad you came in. Hope you’re already feeling the difference. See you next time.

Rated 5 out of 5 stars

Jay was very thorough about the steps

Jay was very thorough about the steps. He made sure understood everything completely. Jay went above and beyond.

August 30, 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hello Ronnie, we are so grateful you took the time to recognize Jay! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Jay are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Jay good feet when about and beyond and…

Jay good feet when about and beyond and sooo kind handling everything thank you kindly jay good feet

August 30, 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hello Robert, thank you for taking the time to recognize Jay. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Jay sees this.

Rated 5 out of 5 stars

Jazmine was very kind and attentive

Jazmine was very kind and attentive. Didn’t pressure us to buy anything and truly seemed to care.

August 29, 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hello Chris, thank you for taking the time to recognize Jazmine. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Jazmine sees this.

Rated 5 out of 5 stars

Sahiyah was very informational

Sahiyah was very informational, and explained everything and took the time with me.

August 26, 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hello Jean, we are so grateful you took the time to recognize Sahiyah! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Sahiyah are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Jazmine was very knowledgeable

Jazmine was very knowledgeable, curtious and patient. She was a delight to work with.

August 26, 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hello Daniel, we are so grateful you took the time to recognize Jazmine! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Jazmine are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

I went to Good Feet 4 months ago for a…

I went to Good Feet 4 months ago for a consultation due to knee discomfort. D worked with me (my arch is
high) scanned my feet, fit the various inserts and showed me the cost. I was a bit taken a back but used Care Credit and it has been some of the best money I have spent!! My knee pain has dissipated significantly!
Good Feet will continue to work with as your feet (may) change and inserts may have to be adjusted. Sahiyah has been outstanding in helping with adjustments.
When one builds, it is "from the ground up."
So, go see the amazing people at Good Feet and build your body from the ground up!!

April 6, 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hi Andi, this is exactly why we do what we do. Pain has a way of taking things from you and getting that back is the whole point. Really glad you’re feeling it. We’re here.

Rated 5 out of 5 stars

Great customer service!!!!!

August 14, 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hello Katherine, seeing your 5-star review made us all smile! It’s our goal to make sure every fitting feels personal and every visit is worth your time. Really glad we delivered that for you.

Rated 5 out of 5 stars

Jasmine was very thorough when…

Jasmine was very thorough when explaining each step and arch. Very kind and took her time with us, we didn’t feel rushed.

August 14, 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hello Ashley, we are so grateful you took the time to recognize Jasmine! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Jasmine are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Great experience!!

Great experience!!

August 12, 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hello Clark, reviews like yours remind us why we love what we do. It’s not just about arch supports; it’s about helping you get back to the activities and moments that matter most. That’s the whole point.

Rated 5 out of 5 stars

Jazmine was so wonderful with all of…

Jazmine was so wonderful with all of us. We originally came to help my Husband and decided that my Mother in Law and I wanted to try out getting support to. She was so kind and so patient. She explained everything so clearly and made sure understood everything that was going on. We appreciate her so much!

August 5, 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hello Jennifer, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Jazmine reflect exactly the type of care we strive to provide.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look