From the moment I walked in I felt like I was in good hands. As an elementary school teacher, I was very concerned with resolving painful plantar fasciitis as it was start of the school year. Cody wa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Javier was very knowledgeable and a very welcoming professional! He was patient and wanted what was best for my husband's needs for working 10 plus hours a day:) We will be good feet family from now... See more
Company replied
Joseph was very helpful and able to answer all my questions and concerns. He was encouraging about the system and how it works but never pushy about purchasing right away. The service was great.
Company replied
Yadira made my experience looking for supports great! I really understand my feet in a whole new way and I already feel so much better about my arch health.
Company details
Written by the company
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Good Feet Customer Satisfaction Policy
90-day Customer Satisfaction Policy
Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise
Contact info
11 Main Street, Suite 4, 4092, Westbrook, ME, United States
- 2077447211
4.7
Excellent
39 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Romo was very informative and…
Romo was very informative and knowledgeable and very helpful.
July 24, 2026
Unprompted review
Reply from The Good Feet Store - Portland Maine
Thank you for the five star review, Wes! We're so glad to hear this feedback about your informative and helpful experience! Welcome to The Good Feet family.
Great customer service from Yadira
Great customer service from Yadira. She is very friendly and had all the answers to my questions.
July 23, 2026
Unprompted review
Reply from The Good Feet Store - Portland Maine
Thank you for sharing your feedback with us, Patricia! So happy to hear that you had such a friendly experience and made a purchase with clarity and confidence. Enjoy!
Very informative
Boni was very helpful and very polite,real informative. Would definitely see him again.
July 22, 2026
Unprompted review
Reply from The Good Feet Store - Portland Maine
Thank you for sharing this feedback with us, Betsy! So happy to hear that your experience was so helpful, polite, and informative. Welcome to The Good Feet family!
Reply from The Good Feet Store - Portland Maine
Thank you for the five star review, Mandy! So happy to hear that you had such a wonderful experience!
Joe was very knowledgeable and…
Joe was very knowledgeable and personable. However, the representatives should be up front about how long the process will be for walk-ins.
July 21, 2026
Unprompted review
Reply from The Good Feet Store - Portland Maine
Thank you so much for this feedback, Michael! We're really happy to hear that you found your experience to be so knowledgeable and personable. Enjoy your new orthotics!
Personalized.
Personalized.. not pushy.Really worked to meet my personal needs.
July 21, 2026
Unprompted review
Reply from The Good Feet Store - Portland Maine
Hello Maureen, this made our team’s day; thank you. Every fitting matters to us, and we’re really glad this one landed right. Come back anytime.
Very personalized fitting and education…
Very personalized fitting and education about how the product will be helpful
July 18, 2026
Unprompted review
Reply from The Good Feet Store - Portland Maine
Thank you for the five star review, C.! We're so glad to hear that you had such a personalized and helpful experience!
Reply from The Good Feet Store - Portland Maine
Thank you for the five star review, Jen! We're so glad to hear that you had such a great experience!
Very helpful
Javi was very helpful and nice. He was very informative and really explained everything to us
July 18, 2026
Unprompted review
Reply from The Good Feet Store - Portland Maine
Hello Michael, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Javi reflect exactly the type of care we strive to provide.
Yadira was excellent!
July 17, 2026
Unprompted review
Reply from The Good Feet Store - Portland Maine
Thank you for the five star review, Ray! We're so glad to hear that you had such an excellent experience!
Wonderful experience!
Came in for my son and ended up walking out with a set for myself as well! Great service from Javi and very informative! Will spread the word!! Thank you!
July 14, 2026
Unprompted review
Reply from The Good Feet Store - Portland Maine
Ah, yes! Love hearing this, Steph! So happy that you and your son found the perfect soutions for each of your needs! Welcome to The Good Feet family!
Reply from The Good Feet Store - Portland Maine
Thank you for sharing your fantastic experience with us, Diana! We appreciate the five star review!
Totally clear explanations at a very…
Totally clear explanations at a very comfortable pace. Pleasant and empathetic
experience.
July 9, 2026
Unprompted review
Reply from The Good Feet Store - Portland Maine
Thank you for sharing your experience with us, Donna! Love hear that it was so pleasant, comfortable, and empathetic! Welcome to the family!
Friendly and warm
Friendly and warm. Joe takes his time and gives assurance with the purchase
July 8, 2026
Unprompted review
Reply from The Good Feet Store - Portland Maine
So happy to hear that you had such a warm and friendly experience with us! Welcome to The Good Feet family!
Javi and the team were great!
Javi and the team were great! Very informative, displayed all of their options and services.
You may feel as though you don’t need to go through all the options, but it’s definitely worth it to be as informed as possible.
July 7, 2026
Unprompted review
Reply from The Good Feet Store - Portland Maine
Hello Jamison, thank you for taking the time to recognize Javi and the Portland Maine team. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Javi and the team sees this.
Reply from The Good Feet Store - Portland Maine
Hello Ralita, we are so grateful you took the time to recognize Joe! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Joe are what make the difference between a
product and a real solution. Thank you for sharing your experience!
Yadira is amazing!!
Yadira is amazing!!! I totally recommend the good feet store. What a difference. Thank you Yadira for listening to my concerns and answering all my questions.
July 6, 2026
Unprompted review
Reply from The Good Feet Store - Portland Maine
Hello Tammy, thank you for taking the time to recognize Yadira. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Yadira sees this.
Javi was helpful and kind!
July 6, 2026
Unprompted review
Reply from The Good Feet Store - Portland Maine
Thank you for the five star review, Esther! So happy to hear you had such a kind and helpful experience!
Yadiira gave us excellent service
Yadiira gave us excellent service, she went over everything about the feet
July 6, 2026
Unprompted review
Reply from The Good Feet Store - Portland Maine
Thank you for sharing this feedback, Leslie! We're so happy to hear that you had such excellent service with us!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.