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The Good Feet Store - Syracuse Reviews 

6
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TrustScore 4 out of 5

4.2

150 Township Boulevard, Suite 20, 13031 Camillus, NY, US

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent staff , very attentive and educated in their product. Excited to try my new insoles

Company replied

Rated 5 out of 5 stars

I had Keri today. She was very nice and knowledgeable. I walked in without an appointment and she saw me right away. She was very personable too and we laughed alot. I needed to replace my arch inser... See more

Company replied

Rated 5 out of 5 stars

Todd was awesome in giving me a lesson of why my planter fascists is acting up and how to relieve the pain. He was very helpful and knowledgeable about the product. Plus he was super friendly! I would... See more

Company replied

Rated 5 out of 5 stars

Great customer care! Todd and Keri were wonderful to work with in helping my sister get the proper fit. We are extremely pleased!

Company replied


Company details

  1. Orthotics & Prosthetics Service
  2. also in
  3. Shoe Store

Written by the company

The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Good Feet Customer Satisfaction Policy

90-day Customer Satisfaction Policy

Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise

Contact info

  • 150 Township Boulevard, Suite 20, 13031, Camillus, NY, United States

  • 3159098002

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

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4.2

All reviews

(6)

1,645 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent staff

Excellent staff , very attentive and educated in their product. Excited to try my new insoles

August 11, 2026
Unprompted review
The Good Feet Store - Syracuse logo

Reply from The Good Feet Store - Syracuse

Yvonne, we can’t wait to hear how your experience has been since purchasing your Good Feet supports! Thank you for taking the time to stop by our Syracuse store. If you have any questions along the way, please feel free to reach out to the store. We’re always happy to help!

Rated 5 out of 5 stars

Great service, great product!

I am a runner that has been having some foot pain lately, so I went into The Good Feet Store not knowing what to expect. I was greeted by Todd, whose name I recognized from many of the positive reviews. I can see why. He was very thorough, walked me through the fitting process, and explained how their system works. After trying them on, I was immediately sold, even before he mentioned the lifetime guarantee (not sure if I’m supposed to mention that, but it’s worth bringing up)! I’m very happy I went in, and very grateful to Todd for his help (the rest of the staff seems great and knowledgeable too). I’m only on my third day of using the system, but I can feel the difference and even went for a run today. I highly recommend!

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

Replacements

I had Keri today. She was very nice and knowledgeable. I walked in without an appointment and she saw me right away. She was very personable too and we laughed alot. I needed to replace my arch inserts and she took care of that and educated me on discounts that I could get on other products!
Thanks Keri!

July 31, 2026
Unprompted review
The Good Feet Store - Syracuse logo

Reply from The Good Feet Store - Syracuse

Thank you for the five star review, Gini! Yes, the lifetime warranty is a huge benefit to our guests, and we're so happy to know that you had such a great experience with Keri!

Rated 5 out of 5 stars

Great customer care

Great customer care! Todd and Keri were wonderful to work with in helping my sister get the proper fit. We are extremely pleased!

July 31, 2026
Unprompted review
The Good Feet Store - Syracuse logo

Reply from The Good Feet Store - Syracuse

Thank you for the five star review, Arthur! We're so happy to know that you and your sister had such a great experience and that you left so pleased. :)

Rated 5 out of 5 stars

Keri and Cody were exceptional

Keri and Cody were exceptional. Absolutely amazing service. Would recommend 100%

July 26, 2026
Unprompted review
The Good Feet Store - Syracuse logo

Reply from The Good Feet Store - Syracuse

Thank you so much for recommending us so highly, Matt! We're so happy to hear that you had such and exceptional experience with us.

Rated 5 out of 5 stars

Arch Specialist

Todd was awesome in giving me a lesson of why my planter fascists is acting up and how to relieve the pain. He was very helpful and knowledgeable about the product. Plus he was super friendly! I would recommend him in a heart beat.

July 11, 2026
Unprompted review
The Good Feet Store - Syracuse logo

Reply from The Good Feet Store - Syracuse

Thank you for this feedback, Nora! We're so happy to hear that you would recommend our products and Todd so highly, and that you left the store a satisfied guest :)

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