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The Good Feet Store - Troy Reviews 

29
•
TrustScore 4.5 out of 5

4.7

876 E Big Beaver Rd, 48083 Troy, MI, US

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See what reviewers are saying

Rated 5 out of 5 stars

Andre is very knowledgeable in his field. I trusted his insight and WOW. :) Understanding that my feet were the foundation of so many other issue, I highly recommend The Good Feet Store. Their product... See more

Company replied

Rated 5 out of 5 stars

My mom came into the Good Feet store after years of pain for plantar fasciitis. She was able to get relief from both her supports and her socks. Brandon is so knowledge and walked her through the... See more

Company replied

Rated 5 out of 5 stars

My mom went into the Good Feet Store after hearing some ads on the radio. She has been dealing with some back issues so she thought she’d give it a chance. Brandon was very helpful and provided her wi... See more

Company replied

Rated 5 out of 5 stars

Eric was very informative, patient and kind when dealing with myself and my elderly mother. We appreciate all the time he spent with us, his flexibility, kindness and knowledge. We came into the stor... See more

Company replied


Company details

  1. Orthotics & Prosthetics Service
  2. also in
  3. Shoe Store

Written by the company

The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Good Feet Customer Satisfaction Policy

90-day Customer Satisfaction Policy

Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise

Contact info

  • 876 E Big Beaver Rd, 48083, Troy, MI, United States

  • 2482333400

4.7

Excellent

TrustScore 4.5 out of 5

29 reviews

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4.7

All reviews

(29)

1,645 reviews in the last 12 months

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Rated 5 out of 5 stars

Brandon was so kind and patient helping…

Brandon was so kind and patient helping my Mother-In-Law find the right solution for her! So thankful we were able to find this place and she has been loving her massager too!

August 18, 2026
Unprompted review
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Reply from The Good Feet Store - Troy

Hello Isaac, we are so grateful you took the time to recognize Brandon! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Brandon are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

My mom went into the Good Feet Store…

My mom went into the Good Feet Store after hearing some ads on the radio. She has been dealing with some back issues so she thought she’d give it a chance. Brandon was very helpful and provided her with a ton of information/guidance. He answered all her questions and she wouldn’t stop talking about this place after she left!

August 31, 2026
Unprompted review
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Reply from The Good Feet Store - Troy

Hello Nathan, thank you for taking the time to recognize Brandon. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Brandon sees this.

Rated 5 out of 5 stars

I took my daughter Chantille to the…

I took my daughter Chantille to the Good Feet store because she was in need of surgery for her feet. Andre assisted us with a free fitting that really help her post recovery. Thanks for everything.

March 4, 2026
Unprompted review
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Reply from The Good Feet Store - Troy

Hello Steven, thank you for taking the time to recognize Chantille. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Chantille sees this.

Rated 5 out of 5 stars

Service

Andre is very knowledgeable in his field. I trusted his insight and WOW. :) Understanding that my feet were the foundation of so many other issue, I highly recommend The Good Feet Store. Their products have made such a difference. Thanks again Andre for GREAT service

August 31, 2026
Unprompted review
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Reply from The Good Feet Store - Troy

Hello there, we are so grateful you took the time to recognize Andre! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Andre are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Great value, the system works!

My mom came into the Good Feet store after years of pain for plantar fasciitis. She was able to get relief from both her supports and her socks.

Brandon is so knowledge and walked her through the process step by step. She continues to wear the supports and continues to have great success with the system.

August 31, 2026
Unprompted review
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Reply from The Good Feet Store - Troy

Hello Ashley, thank you for taking the time to recognize Brandon. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Brandon sees this.

Rated 5 out of 5 stars

It worked miracles for my feet,I’m flat…

It worked miracles for my feet,I’m flat footed and the inserts have my feet feeling a 100x better and helps me get through the long work day. The associate that helped me Andre Carter was excellent with helping me with deciding on what’s best for me and making the process smoothly for me……10/10 service!!!

August 12, 2026
Unprompted review
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Reply from The Good Feet Store - Troy

Hello Toye, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Andre reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

I brought in my son and Brandon was awesome.

I came in with my son for what I expected to feel was some kind of hooey. After almost an hour of explanation, testing and trials with Brandon, my college athlete son had his inserts. Less than a month later, I went back to see Brandon and get fitted for my inserts. The store was clean and comfortable. Brandon was helpful and informative. He just called me today to check in on my progress. The inserts are going great.

August 22, 2026
Unprompted review
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Reply from The Good Feet Store - Troy

Hello Ben, we are so grateful you took the time to recognize Brandon! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Brandon are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Wonderful experience

Eric was very informative, patient and kind when dealing with myself and my elderly mother. We appreciate all the time he spent with us, his flexibility, kindness and knowledge. We came into the store, thinking it was a shoe store and ended up learning so much about healthy feet and how to attain them.

August 27, 2026
Unprompted review
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Reply from The Good Feet Store - Troy

Hello Teri, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Eric reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

Thank you!

Brandon was great helping my son and husband get the right support for their feet. Thank you!

August 22, 2026
Unprompted review
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Reply from The Good Feet Store - Troy

Hello Chelsea, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Brandon reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

Our customer representative was great

Our customer representative was great! Spent a lot of interesting time learning about the benefits of healthy footwear. We’d recommend Eric and the Good Feet store highly to anyone considering foot and posture health.

August 12, 2026
Unprompted review
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Reply from The Good Feet Store - Troy

Hello John, thank you for taking the time to recognize Eric. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Eric sees this.

Rated 5 out of 5 stars

Andre was great

August 13, 2026
Unprompted review
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Reply from The Good Feet Store - Troy

Hello Frances, thank you for taking the time to recognize Andre. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Andre sees this.

Rated 5 out of 5 stars

Great service and explanations

Great service and explanations. I was very happy with Andre and the I sets I got

August 12, 2026
Unprompted review
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Reply from The Good Feet Store - Troy

Hello Amy, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Andre reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

I’m very satisfied with the service…

I’m very satisfied with the service Eric offered and the guidance and care provided.

August 8, 2026
Unprompted review
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Reply from The Good Feet Store - Troy

Hi CM, really glad you came in. Hope you’re already feeling the difference. See you next time.

Rated 5 out of 5 stars

Eric was amazing

Eric was amazing! Took the time to help us understand the products and work through what we needed.

August 8, 2026
Unprompted review
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Reply from The Good Feet Store - Troy

Hello Amelia, we are so grateful that you took the time to recognize Eric! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Eric are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Andre is the man to see in the Troy store!

Andre is the man to see!! My feet and body felt like new!! Thank you for your expertise’

August 7, 2026
Unprompted review
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Reply from The Good Feet Store - Troy

Hi Wanda, this made our team’s day; thank you. Every fitting matters to us, and we’re really glad this one landed right. Come back anytime.

Rated 5 out of 5 stars

I’ve been wearing these for over two…

I’ve been wearing these for over two years, I go back when things aren’t feeling quite right and they work with me to trade out insoles and make my feet better. Jayvon, Eric and Andre are the guys to see!! It’s an investment for sure but the service pays for itself! Highly recommend!

August 4, 2026
Unprompted review
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Reply from The Good Feet Store - Troy

Hi Amy Stolz, big thanks for shouting out Jayvon, Eric, and Andre. We're lucky to have people like them focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!

Rated 5 out of 5 stars

I worked with Andre he was very…

I worked with Andre he was very professional took his time made sure that everything was explained everything was very professional worked with me on every effort took his time I didn't feel rushed I understood everything you told me and my experience was very good I'm walking out of here better than I came in feeling great that's my experience at the Good feet store

July 30, 2026
Unprompted review
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Reply from The Good Feet Store - Troy

Hello Charlotte Daniel, we’re so appreciative of your kind words for Andre. Hearing how he made your visit memorable really brightens our day. Your recognition is truly valued. Thanks for picking The Good Feet Store!

Rated 5 out of 5 stars

Andre was awesome

Andre was awesome, helped me get resized for a arch shape change after wearing the inserts for over a year

July 29, 2026
Unprompted review
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Reply from The Good Feet Store - Troy

Hi Terick Steckler, big thanks for shouting out Andre. We're lucky to have people like him focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!

Rated 5 out of 5 stars

Eric and Brandon are awesome

Eric and Brandon are awesome, professional and very nice. I'm so happy I purchased my orthotics from there. They have helped me tremendously. Thank you Eric and Brandon for all your help.

July 28, 2026
Unprompted review
The Good Feet Store - Troy logo

Reply from The Good Feet Store - Troy

Hi Eydie, big thanks for shouting out Eric and Brandon. We're lucky to have people like them focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!

Rated 5 out of 5 stars

Exceptional service

I highly recommend the good feet store! It did wonders for my Fiancé. Andre and Brandon were so friendly and helpful and really knew what they were doing! Andre used analogies so applicable to my fiancé, explained everything and just changed my fiancé walk completely! I am so grateful to him! What a pleasure!

July 27, 2026
Unprompted review
The Good Feet Store - Troy logo

Reply from The Good Feet Store - Troy

Hi Amber Dmello, big thanks for shouting out Amber and Brandon. We're lucky to have people like them focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!

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