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The Good Feet Store - Tustin Reviews 

6
•
TrustScore 4 out of 5

3.9

2927 El Camino Real, 92782 Tustin, CA, US

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See what reviewers are saying

Rated 5 out of 5 stars

Naiko was very helpful in educating me on what is causing my foot pain and how best to address it. Her friendly, but never pushy approach was nice and I enjoyed our conversation. I am happy with the d... See more

Company replied

Rated 5 out of 5 stars

From the moment I walked in to the Tustin store I felt hopeful. Niako greeted me and taught me everything I needed to know about my situation to start my journey. The process is easy but of course it... See more

Company replied

Rated 5 out of 5 stars

Niako was a perfect representative of the “Good Foot Store” we knew zero about the business but her presentation was excellent & based on her educating me & enthusiam for the supports we now are life... See more

Company replied

Rated 5 out of 5 stars

Had a great time working with Niako. She was very knowledgeable and amazing to work with. Thank you so much!

Company replied


Company details

  1. Orthotics & Prosthetics Service
  2. also in
  3. Shoe Store

Written by the company

The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Good Feet Customer Satisfaction Policy

90-day Customer Satisfaction Policy

Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise

Contact info

  • 2927 El Camino Real, 92782, Tustin, CA, United States

  • 7147098890

3.9

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

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3.9

All reviews

(6)

1,645 reviews in the last 12 months

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Rated 5 out of 5 stars

Get your Good Feet with Naiko!

Naiko was very helpful in educating me on what is causing my foot pain and how best to address it. Her friendly, but never pushy approach was nice and I enjoyed our conversation. I am happy with the decision she lead me to and feel good with my purchase. I would recommend making an appointment for orthotics with her. Thank you!

August 4, 2026
Unprompted review
The Good Feet Store - Tustin logo

Reply from The Good Feet Store - Tustin

Hi J. Ledergerber, we appreciate the honest review. We're lucky to have people like Naiko focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!

Rated 5 out of 5 stars

Super helpful

Super helpful, informative and friendly. An overall great experience!

July 25, 2026
Unprompted review
The Good Feet Store - Tustin logo

Reply from The Good Feet Store - Tustin

Hello Michele! Seeing your 5-star review makes us all smile. It's our goal to provide a great experience, and we're happy to know we hit the mark for you. Your trust and feedback mean the world to us. Thank you for choosing The Good Feet Store!

Rated 5 out of 5 stars

From the moment I walked in to the…

From the moment I walked in to the Tustin store I felt hopeful. Niako greeted me and taught me everything I needed to know about my situation to start my journey. The process is easy but of course it was all new to me. Niako was patient and kind. I am a believer! She may be an angel because she gave me confidence in being pain free! Truly a miracle.

July 23, 2026
Unprompted review
The Good Feet Store - Tustin logo

Reply from The Good Feet Store - Tustin

Hello Lynne, thank you for taking the time to recognize Niako. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Niako sees this.

Rated 5 out of 5 stars

Niako was a perfect representative of…

Niako was a perfect representative of the “Good Foot Store” we knew zero about the business but her presentation was excellent & based on her educating me & enthusiam for the supports we now are life long owners!

July 22, 2026
Unprompted review
The Good Feet Store - Tustin logo

Reply from The Good Feet Store - Tustin

Hello Jon, thank you for taking the time to recognize Niako. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Niako sees this.

Rated 5 out of 5 stars

Had a great time working with Niako

Had a great time working with Niako. She was very knowledgeable and amazing to work with. Thank you so much!

July 17, 2026
Unprompted review
The Good Feet Store - Tustin logo

Reply from The Good Feet Store - Tustin

Hello J, we are so grateful you took the time to recognize Niako! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Niako are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 1 out of 5 stars

Skammers

Skammers. Severe upselling with inability to return unused items within 14 days - with NO discussion of this. $$$ NO flexibility or customer service. ONLY ability to buy more. Tustin, CA location’s manager Niako Hanzy is the lead skam artist rather than ethical leader.

May 28, 2026
Unprompted review
The Good Feet Store - Tustin logo

Reply from The Good Feet Store - Tustin

Hi Elizabeth, we are genuinely sorry that your experience has left you feeling unheard and
disappointed; we don’t take that lightly. We would truly welcome the chance to listen and understand
what happened from your perspective. Please reach out to us at support@goodfeet.com and our
team will be in touch within two business days. We are fully committed to earning back your trust.

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