Goodfella's Pizza Reviews 94

TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Looking at 21 reviews, most reviewers were let down by their experience overall. Many customers expressed significant disappointment with the quality of the products, particularly pizzas, noting a decline from previous standards. Reviewers frequently described bases as resembling cardboard, spongy, or plasticky, and toppings were often found to be sparse, tasteless, or even sour. The overall taste was often criticized as bad, disgusting, or lacking flavor, with some even finding the smell unappetizing. Conversely, a small portion of people felt that some products, like a specific garlic bread or Margherita pizza, were excellent and tasty, with ample toppings.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many expressing disappointment over changes to... See more

Quality

Clients share negative opinions on quality, with many reviewers expressing disappointment with the taste and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

⁹Pizza bought from co op marked stonebake thin, was thick,have no choice but too eat it as was hungry.

Rated 2 out of 5 stars

Pizza Pockets "air fryer snacks" these 2 new options ready to bake, turn out like your eating cardboard, hard dry crusty & the cheese is almost like chewing gum, the Pepperoni, has a sour taste and li... See more

Rated 1 out of 5 stars

Over the past few years Goodfellas pizzas have gone from great to awful, the bases are now like cardboard. We originally liked the gluten free pizzas as my wife is coeliac and the pizzas were a real t... See more

Rated 1 out of 5 stars

I cannot understand why a company should destroy their brilliant product. I am talking about the thin crust magherita, now a much smaller spongy base that feels tad bit plasticky. If someone in Good... See more


Company details

  1. Pizza Delivery
  2. Pizza Takeaway

Information provided by various external sources

Goodfella's brings you a range of pizza to suit all the family, each one freshly baked and frozen to lock in that perfect pizza taste.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

94 reviews

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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

Disgusting waste of money.

I have never tasted anything so bad in all my life. All dough, little filling. Basically tasteless. Struggled to eat more than a mouthful. Binned the rest. Second half is so bad I wouldn't leave it out for birds or even vermin.
Disgusting that they claim it is even food! Not fit for human consumption in my opinion.

May 15, 2025
Unprompted review
Rated 1 out of 5 stars

Goodfellas what ever happened to your…

Goodfellas what ever happened to your once nice pizzas. I feel like I've dislocated my jaw and lost 8 teeth trying to chew the base. Blunted my pizza cutter had to get the stihl saw from garage to cut it. Anyway the dog enjoyed his new frizzbee

May 1, 2025
Unprompted review
Rated 1 out of 5 stars

Worst pizza ever

Just had a Goodfellas Pepperoni pizza for the first & last time. Absolutely tasteless. How can companies still be allowed to sell rubbish like this in 2025. It was given to us free & I still feel cheated as wasted time heating it up & eating it!!

April 14, 2025
Unprompted review
Rated 1 out of 5 stars

2 decreses in size within a year.

Went down the shop to buy one today to buy the deep pan pizza and seen it has shrunk in size yet again, It only shrunk in size about 5 months ago, so thats twice within a year. Its getting beyond a joke now, and i ended up buying a different brand. Thanks Goodfellas, but i wont be buying from you ever again.

March 29, 2025
Unprompted review
Rated 1 out of 5 stars

I'd have given it no stars if there was…

I'd have given it no stars if there was an option. Feeding my little one when we notice a hair sticking out of the pizza dough after it was cut into slices. Definitely in there from when it was made in the factory as it was sticking out from between the dough and not above the cheese. Made a complaint to their customer services as well as Farmfoods, Farmfoods were apologetic and sent me a voucher however it's not their fault, it's on Birdseye who own Goodfellas and the factory team who made the pizza! Instead the customer service team at Goodfellas offers me a measly £10 and sends me an essay of what safety procedures they supposedly 'follow' At their factory. If these procedures were followed how would a hair get into the dough? Appalling customer service dishing out measly gestures for almost eating one of their hairs. Even then someone from the customer service team tells me as Farmfoods has sent you a voucher we don't normally do a goodwill gesture in addition to the store. Disgusting and Goodfellas team should be embarrassed, shame I can't upload the images of the cooked pizza with a disgustingly unwanted topping in there. Do better Badfellas!

February 15, 2025
Unprompted review
Rated 1 out of 5 stars

Your products and company are cheap…

Your products and company are cheap nasty liars, chicken bones in veggie pizzas and customer reviews terrible, you don't even apologise to these people for their bad reviews, if it was my company I would fire the idiot who's recipe it was and hang my head in shame!!!! People are getting sick by your produce and very disappointed, you have no backbone, the only bone you have is inappropriately a chicken bone in your vegetarian pizzas! If you can call them that!!!

February 5, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid dying

No stats. Recently bought a frozen pepperoni pizza to discover a chicken bone in it. Tried to contact complaints, seems impossible. Photo images available and I know they can be construed but this is true disgusting and dangerous

October 17, 2024
Unprompted review
Rated 1 out of 5 stars

I also won a free pizza and the bar…

I also won a free pizza and the bar code wouldn't work at Tesco. I have since written to Birds Eye (Goodfella's) and been told to contact the company in charge of the offers, savi uk, which I have now done 3 times with no reply. I am going to contact the ombudsman for advice if I do not receive a satisfactory conclusion.

May 20, 2024
Unprompted review
Rated 1 out of 5 stars

The worst pizza I've ever eaten

The worst pizza I've ever eaten - been sick twice and felt it was dodgy tasting when eating it. I even over cooked it just to be sure by a few minutes and the dough still didn't seem cooked. Nothing wrong with my oven as the other pizza we cooked with the same guidelines by another make was perfectly fine feeding it my kids and partner and I've had that one before. Myself and 1 of the kids were the only ones who had a slice of this one and she was also sick. Never tried goodfella's till now and never want to try it ever again! I have a real acid belly which I do not generally suffer from, nothing else out of the usual that we've eaten today - yuk!

April 14, 2024
Unprompted review
Rated 1 out of 5 stars

I tried to enter the prize competion…

I tried to enter the prize competion using the receit for 4 pizza's but you would only accept the receit once,
which is a con. Also the voucher can only be exchanged a Tesco, Tesco do not stock the "thick crust pepperoni pizza" and have not done so for several months. So again this is a CON. I will not buy your pizza's again.

April 11, 2024
Unprompted review
Rated 1 out of 5 stars

Campaign scam

I won a pizza from their campaign printed on the back of the package and tried to redeem it at Tesco. But the barcode they sent me was an error, so I contacted Goodfella's and they told me to contact at saviuk.co.uk. No reply from this email address.
This is a scam to get us to buy another product.
It would have nothing to do with the quality of their products, but I want to avoid this brand that does these little disappointments.

April 1, 2024
Unprompted review

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