Excellent quality product, best Hemp I've tasted by far! So versatile and great value for money. Friendly and professional customer services. Would highly recommend. You can buy direct or in Sainsbu... See more
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HI!I buy Alpro milk and hemp seed milk sugar free from supermarkets but the problems is that the other 2 types ones which I ordered last week and received them the other day doesn't have them in supe... See more
They go above and beyond to ensure that delivery requests are adhered to and packaged securely (but not overdone) in recyclable packaging. The price is more reasonable than in-stores. The product itse... See more
I always use Good hemp for cooking, it’s tasty and healthy and all my family love it, so when I saw the offer, rather than buy it at my local supermarket I bought 3 direct. Good communication from the... See more
Company details
Written by the company
Discover more about Good Hemp & our wonderfully healthy hemp-based products, including m*lk, oil, seeds & protein.
Contact info
Collabear Farm, Tawstock, EX31 3JZ, Barnstaple, United Kingdom
- +441271858377
- hello@goodhemp.com
- goodhemp.com
Asks customers to review
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Hasn’t replied to negative reviews
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Easy to order and arrive quickly.
Top quality products and wonderful service from the Good Hemp Team
The products are really top quality and the service and delivery of the products was quick and efficient.
I also spoke to one of the team at Good Hemp and they were very helpful and so lovely to speak to. I would really recommend buying hemp products from this company.
Top notch products and service
Fab product. Good price. Prompt delivery. Will definitely order from here again
Poor customer service
I ordered Hemp Seed Milk on March 8th, payment was taken immediately and an automated email sent to say my order was being processed. Having received nothing by April, I emailed, to get no response; telephoned, to be told there was an issue with production delay, but with no indication as to when that was likely to be resolved; I wrote to the company requesting a refund in June, have received no response, acknowledgement or refund. I think this is extremely poor customer service.
everything was Rolls Royce ?
everything was Rolls Royce, bar i was not given my promised discount and and my call was not returned
CBD oil
Find CBD oil very useful for many purposes
Quick response should you have an enquiry about products
Ordered on line very easily package…
Ordered on line very easily package arrived 2 days later
Excellent service
Easy to order from and very prompt with…
Easy to order from and very prompt with their delivery
and the hemp is lovely.
Excellent high quality products…
Excellent high quality products purchased on an easy to use website. Delivery was quick.
Thank you.
Great product but not a great company…
Great product but not a great company to try and communicate with.
I’m unsure if their company has gone bust - they say not - that it’s just a ‘supply’ issue. But they’ve taken payment for an order weeks ago and can’t say when it will be delivered. No other shops sell it anymore either, seems very strange to me.
I’ve emailed twice to ask for an update with no reply and have also messaged via social media with no reply.
Great product, unfortunate supply chain problems
The hemp milk itself is great and we'll be buying it again as soon as possible. However, Good Hemp have had supply chain problems with their importer / packager and cannot guarantee a delivery time. This of itself would be understandable: what was problematic is that there has been no communication about this until I chased the matter up with a phone call. The payment was taken at the time of order, but nobody bothered to let us know there was no planned delivery date.
Product (Good Hemp Milk) is out of…
Product (Good Hemp Milk) is out of stock, this was not made clear on website.
There has been no email confirmation of order or information when delivery might happen.
Staff responding to phone calls have been friendly and given some explanation, however this has not been followed by email to confirm the order or provide delivery information.
Sadly
Sadly, I still haven't received my order. Despite good communication from Good Hemp
No delivery as yet
Ordered over a week ago, and still not received my hemp milk or hemp oil. Not impressed at all.
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