This is a VERY TRANSPARENT company. It's hard finding a company nowadays that actually does what they say. I'm always very skeptical of finance / loan companies because of the stigma of trying... See more
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Stephen Caruso was wonderful to work with. He was very patient with every question I ask and if I didn’t understand something, he would go over it with me again.
Company replied
I researched the best companies for reverse mortgages before choosing GoodLife. I have to say our experience surpassed your five star review status. Stephen Curuso was very helpful and communicated ev... See more
Company replied
This is not my first endeavor into reverse mortgages. The comparison between my prior mortgage company and GoodLife is unfair because there really is no comparison. The service my mortgage officer,Ch... See more
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Company details
About GoodLife Home Loans
Written by the company
GoodLife Home Loans is here to help answer any questions that you have regarding reverse mortgages. From your first phone call to us, through the education stage, during the application phase and all the way through funding, we will guide you through every step of the process. Our promise is to make sure that a reverse mortgage is the right loan, for the right person, at the right time, for the right reason. Nobody wants to outlive their money and a reverse mortgage can help make things easier for senior homeowners who wish to retire with The GoodLife in Retirement!
This site is not authorized by the New York State Department of Financial Services. No mortgage loan applications for properties located in the state of New York will be accepted through this site.
For licensing info, go to: www.nmlsconsumeraccess.org. For additional licensing/disclosures: https://goodlifehomeloans.com/disclosures-licensing. For CA consumers: For info about our privacy practices, please visit goodlifehomeloans.com/privacy.
GoodLife Home Loans is an Equal Opportunity Lender. Texas consumers: For state licensing information, please visit: https://goodlifehomeloans.com/disclosures-licensing/Texas.
Contact info
777 108th Avenue NE, #1670, 98004, Bellevue, United States
- 866-840-0279
- info@goodlifehomeloans.com
- goodlifehomeloans.com
4.8
Excellent
427 reviews
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5 STAR COMPANY
Perfect experience with this 5 star company, excellent customer service from Mr. Win Clark !!!
March 4, 2022
Unprompted review
Reply from GoodLife Home Loans
Fantastic, Bob! It doesn't get any better than perfect, and we appreciate the glowing review! Your loan officer Win Clark credits you for being the ideal borrower. We appreciate how responsive you were throughout the process. Thank you for your business. We hope for the chance to serve you again. Meanwhile, we wish you the very best with your reverse mortgage!
Sincerely,
GoodLife Home Loans
Rick Hawthorne was a pleasure to work…
Rick Hawthorne was a pleasure to work with. He explained the process of a reverse mortgage and was there each and every step of the process with me. Rick was in constant communication with me through the updates and answered all questions I had throughout my journey with a reverse mortgage. I would highly recommend Rick for anyone in need of a reverse mortgage. I appreciate the kindness and care I was given.
March 4, 2022
Unprompted review
Reply from GoodLife Home Loans
This is wonderful to hear, Wendy, thanks for sharing! All of our borrowers deserve white-glove treatment, especially you. Your loan officer Rick Hawthorne thought it was delightful working with you. We appreciate your business, and we're glad the process went smoothly. All of us here at GoodLife wish you the very best with your new reverse mortgage!
Sincerely,
GoodLife Home Loans
A good agent makes it work.
This was my first experience handling a refinancing mortgage. Dave Schulte led me through the entire process knowing that I was apprehensive about it. He assured me that he would be there each step of the way. Dave kept to his word checking in to see that all was going smoothly. I must say everything flowed just like he said it would. Thank you, Dave!
March 4, 2022
Unprompted review
Reply from GoodLife Home Loans
Karen, thank you for sharing your positive experience as a repeat customer! We're so happy to hear we earned your trust with your original reverse mortgage. Your loan officer Dave Schulte is thankful you came back to him to refinance your loan. You're a delight to work with, and we appreciate your business. We wish you the very best with your new reverse mortgage!
Sincerely,
GoodLife Home Loans
I was contacted by Janette Heyl of…
I was contacted by Janette Heyl of GoodLife Home Loans. We discussed the current housing market here in Phoenix and the potential advantages to considering refinancing my existing reverse mortgage with them. After further review and discussion, we began exploring my area for existing sales and home valves and indeed found promising significant increased value in my home and its equity. As my existing reverse mortgage was based on the program option to provide a line of credit against my equity, I was interested in options that would allow me to enhance my credit line. Janette provided an initial estimate of my current market value and how the refinance option would be of benefit. Her finding indicted that my home had increased in value by 30% over the previous years certified appraised value. With her initial estimate of costs and benefits to refinance, the estimated increase to my existing line of credit would be an increase of 140%, With that knowledge, we proceeded to confirm the current value of my home. We had (2) certified, independent appraisals performed. The final confirmed value supported the initial estimate provided by Janette and her initial estimate was within $5,000.00 of the final confirmed value. Janette provided a revised proposal based on the confirmed value and we proceeded with the formal review, document signing and closing process. Janette stayed with me every step of the way from start to finish of the process. She provided valuable consul to my never-ending questions. Her patience, experience, willingness to listen and attention to detail were by both appreciated and respected. The closing process employed by Good Life was professional and convenient. All initial and supporting documents needed were able to be completed online. A notary for the final paperwork execution was provided as a home service and completed at my dining room table. It was also a benefit that the loan management company CeLink, which had been servicing my previous loan, would also be servicing my new loan, providing a seamless process. In closing, my experience with GoodLife Home Loans, Janette Heyl their loan consultant, and all supporting services met or exceeded my expectations. It would be my pleasure to work with them again and to encourage anyone considering a similar business transaction like mine to do the same.
Sincerely,
Allen Litten
March 3, 2022
Unprompted review
Reply from GoodLife Home Loans
Thank you, Allen! We deeply appreciate the time and attention you devoted to reviewing GoodLife. We think other homeowners who could benefit from getting or refinancing a reverse mortgage will find this detail about the process helpful. It's always a true pleasure to work with you and Carlotta. Thank you for your repeat business. You're always helpful and responsive, and you gave us everything we needed to refinance your loan as quickly as possible. It’s a team effort. We'd love the chance to serve you again. Until then, we wish you the very best with your newly refinanced reverse mortgage!
Sincerely,
GoodLife Home Loans
jannete hayl could not have been better…
jannete hayl could not have been better to work with she guided me through the whole process with ease couldn't have ask for better help
March 3, 2022
Reply from GoodLife Home Loans
Thank you for sharing your positive experience, Bonnie. Your loan officer Janette Heyl took such pleasure helping you achieve your goal with a new reverse mortgage! We try hard to make the process go as quickly and smoothly for our borrowers as possible. We appreciate hearing how well it went for you. We wish you the very best!
Sincerely,
GoodLife Home Loans
I would recommend GoodLife Home loans…
I would recommend GoodLife Home loans to people in need of service. Dominick R. Was very professional, patient and very understanding with me. I would highly work with Good Life. Sincerely Sharon
March 2, 2022
Reply from GoodLife Home Loans
We were so happy to have you back as a repeat customer, Sharon. You're a true pleasure and outstanding partner to your loan officer Dominick Rodriguez and our team throughout the loan process. Your responsiveness helps it go quickly and smoothly. As before, thank you for your business. We're looking forward to continuing to serve you! Meanwhile, we wish you the best with your new reverse mortgage.
Sincerely,
GoodLife Home Loans
It was a pleasure to work with Goodlife Home Loans
My loan officer, Kathleen Pritchett, was kind, professional and informative and her team are top notch as well. They refinanced my existing reverse mortgage (from another company) which process was completed in less than 5 weeks! I highly recommend Goodlife Home Loans to anyone who is interested in a reverse mortgage or refinance an existing reverse mortgage.
February 28, 2022
Unprompted review
Reply from GoodLife Home Loans
The pleasure was ours, Susanne! Your loan officer Kathleen Pritchett appreciates how helpful you were throughout the process. She and our whole team found you to be a joy to work with, and we'd be thrilled to have the chance to serve you again. Thank you for your business. We wish you the very best with your newly refinanced reverse mortgage!
Sincerely,
GoodLife Home Loans
very easy refinance of reverse mortage
Dominick & dawn are excellent & there when you need them...made the refinance of my reverse mortgage VERY easy. they always answered my questions immediately. I wouldn't hesitate to use Goodlife home loans again
if I wanted to refinance my reverse mortgage. thanks, Dominick & Dawn for
your time. sincerely, chris burgess
February 24, 2022
Reply from GoodLife Home Loans
We'd be delighted to assist you with any financing you need, Chris. It was such a pleasure working with you to refinance your reverse mortgage. Your loan officer Dominick Rodriguez and processor Dawn Klein consider you to be one of the most fantastic borrowers they've had the pleasure to serve. We look forward to our next chance to serve you and wish you the very best until our paths cross again!
Sincerely,
GoodLife Home Loans
Hecm Mortgage procedure and finalization
After my first contact with Dominick Rodriguez I was treated very professionally and with respect. The procedure was relatively quick and painless. Dawn Klein was also helpful as well. I can say that I would recommend Dominick to anyone interested in going through this process
February 23, 2022
Unprompted review
Reply from GoodLife Home Loans
Thank you for giving us your business, David. We appreciate you sharing your positive experience. We're thrilled to hear we earned your trust. It was a true pleasure working with you and your wife. Your loan officer Dominick Rodriguez tips his hat to you both for how smoothly it went. We wish you the very best with your new reverse mortgage!
Sincerely,
GoodLife Home Loans
Everything moved along smoothly
Everything moved along smoothly. Janette Heyl was great to work with. She was very knowledgeable about the program.
February 20, 2022
Reply from GoodLife Home Loans
We're so happy to hear this, Roger and Rhue Lynn. Thank you! It sounds like your loan officer Janette Heyl hit all the right notes. You both were wonderful to work with, and we appreciate your business. We wish you the very best with your new reverse mortgage!
Sincerely,
GoodLife Home Loans
Good people make good business.
Thank goodness that there are support people involved in the process. Dominick Rodriguez helped make my process easy and he is a very trustworthy person. I was very comfortable because of him.
February 20, 2022
Unprompted review
Reply from GoodLife Home Loans
This is exactly the positive experience we aim to provide. We appreciate this feedback. Your loan officer Dominick Rodriguez gives you a lot of the credit for how quickly we were able to close your loan. You were the ideal borrower every step of the way. It was a true pleasure working with you on your reverse mortgage, Mark! We wish you the very best.
Sincerely,
GoodLife Home Loans
Richard Hawthorne was so helpful
Richard Hawthorne was so helpful, nice and efficient in helping my Dad with his reverse mortgage transaction. I totally recommend him. Thank you Mr Richard!!
February 11, 2022
Unprompted review
Reply from GoodLife Home Loans
It was our true pleasure to help your dad. We're in business to help our borrowers navigate the reverse mortgage process as smoothly and quickly as possible so they can start living the good life they so richly deserve! We appreciate the trust he and your family placed in us, and we thank you for sharing your positive experience. We wish your dad the very best with his new reverse mortgage.
Sincerely,
GoodLife Home Loans
Taneka
Taneka, thank your for all your help with my refinance. I can not say enough great things about you and how you help me understand and complete my process. Your patience and your knowledge with me was super helpful and comforting. You made me feel like family and treated my property and my experience as if it was your own. Thank you so much.
February 10, 2022
Unprompted review
Reply from GoodLife Home Loans
Thank you for sharing your positive experience with us, Quinten. We appreciate your business! Your loan officer Taneka Williams enjoyed working with you and stands ready to help you with any of your mortgage needs in the future. We're so happy to hear how well the loan process went for you, and we wish you the very best.
Sincerely,
GoodLife Home Loans
Taneka Williams
It was a pleasure working with Taneka Williams. She was very professional, knowledgeable, friendly and kept in constant contact with us throughout our loan process. I would highly recommend her services to anyone regarding any type of loan servicing they may need.
February 10, 2022
Unprompted review
Reply from GoodLife Home Loans
Wonderful to hear, Nathaniel, thank you for sharing your positive experience with us! Your loan officer Taneka Williams and our processing team enjoyed working with you closely to get your loan closed so quickly. We're glad the process went smoothly for you, and we appreciate your business! We wish you the very best.
Sincerely,
GoodLife Home Loans
Excellent service and follow up.
February 10, 2022
Unprompted review
Reply from GoodLife Home Loans
We very much appreciate the positive feedback, Monique, thank you! We strive to make the process go as smoothly and quickly as possible for our borrowers. Sounds like we accomplished our goal with your loan. Congratulations on your loan closing, and we wish you the very best!
Sincerely,
GoodLife Home Loans
Long Long process got good results way…
Long Long process got good results way too much personal information required Janette was Outstanding very helpful
February 9, 2022
Reply from GoodLife Home Loans
It was a pleasure working with you on refinancing your reverse mortgage, Richard! We appreciate you reviewing us and letting us know about the great service you received from Janette Heyl. Our loan officers strive to make the process go as smoothly for borrowers as possible. Thank you for your business and the opportunity to help you live the good life with your newly refinanced reverse mortgage. All of us wish you the very best.
Sincerely,
GoodLife Home Loans
Integrity is a needed principle to a…
Integrity is a needed principle to a business solid business. GoodLife Home shows this fundamental principle with chooses of policy and of course; a very important ingredient, the employees.
Your employee, Janette Heyl, has worked with my husband and I, Steve and Lynn Illes to start and complete our reverse mortgage. She has been business all the way through the process but also showed a bed side manor and understanding. Janette also helped our reverse mortgage go through in timely manner so that our reverse mortgage was completed before I had my hip replacement surgery. She accomplished a lot for us and for your company. I'd like to have her recognized for her work and I hope that happens. If anybody deserves recognition, Janette Heyl is the candidate.
February 8, 2022
Reply from GoodLife Home Loans
We're lucky to be able to serve great people like you two, Steve and Lynn. And we're lucky to have employees like your loan officer Janette Heyl. Thank you for your kind words. We appreciate your business, and we're glad we could help you with a reverse mortgage so you can start living the good life you so richly deserve. We wish you the very best.
Sincerely,
GoodLife Home Loans
I highly recommend Shawn and Good Life
I highly recommend Shawn and Good Life. He was very helpful and kept me informed at all times. I had a bad experience with another company so having a good experience with Shawn renewed my hope.
February 5, 2022
Unprompted review
Reply from GoodLife Home Loans
We're grateful for your business, Laura, and so pleased to receive this positive feedback. Thank you! Sounds like your loan officer Shawn Brown and our operations team served you well. It was truly our pleasure to help you navigate the reverse mortgage process. We wish you the very best with your new reverse mortgage!
Sincerely,
GoodLife Home Loans
Reverse Mortgage refinance
Just closed a refinance of reverse mortgage. Dealt with Richard Hawthorne throughout the entire process. He was very personable and caring whenever a setback came up. My understanding is my loan was his first with this company and he handled himself very well to be a new employee for them. I am sure his streamlining will only improve as his knowledge of their processes grows. Great guy to deal with overall.
January 31, 2022
Unprompted review
Reply from GoodLife Home Loans
This is a confidence booster, Sherry. We very much appreciate you sharing this positive feedback on our new loan officer Rick Hawthorne! Thank you for your business. We're grateful for the chance to refinance for you, and we wish you the very best with your new reverse mortgage.
Sincerely,
GoodLife Home Loans
Just want to thank Kathleen Pritchett…
Just want to thank Kathleen Pritchett for her hard work and professional efforts in getting our mortgage closed.
We are happy with the terms and the efforts of GoodLife Home Loans and Kathleen in making this loan
fit our needs and improve our financial ability in our retirement.
January 28, 2022
Unprompted review
Reply from GoodLife Home Loans
From all of us at GoodLife, you're so welcome, Robert! Thank you for choosing us. We appreciate you sharing your positive experience with your loan officer Kathleen Pritchett. We're happy you get to start living the good life, and we wish you the very best with your new reverse mortgage!
Sincerely,
GoodLife Home Loans
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