GoodLife Home Loans Reviews 

427
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

This is a VERY TRANSPARENT company. It's hard finding a company nowadays that actually does what they say. I'm always very skeptical of finance / loan companies because of the stigma of trying... See more

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Rated 4 out of 5 stars

Stephen Caruso was wonderful to work with. He was very patient with every question I ask and if I didn’t understand something, he would go over it with me again.

Company replied

Rated 5 out of 5 stars

I researched the best companies for reverse mortgages before choosing GoodLife. I have to say our experience surpassed your five star review status. Stephen Curuso was very helpful and communicated ev... See more

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Rated 5 out of 5 stars

This is not my first endeavor into reverse mortgages. The comparison between my prior mortgage company and GoodLife is unfair because there really is no comparison. The service my mortgage officer,Ch... See more

Company replied

Company details

  1. Mortgage Broker
  2. also in
  3. Financial Consultant

About GoodLife Home Loans

Written by the company

GoodLife Home Loans is here to help answer any questions that you have regarding reverse mortgages. From your first phone call to us, through the education stage, during the application phase and all the way through funding, we will guide you through every step of the process. Our promise is to make sure that a reverse mortgage is the right loan, for the right person, at the right time, for the right reason. Nobody wants to outlive their money and a reverse mortgage can help make things easier for senior homeowners who wish to retire with The GoodLife in Retirement!

This site is not authorized by the New York State Department of Financial Services. No mortgage loan applications for properties located in the state of New York will be accepted through this site.

For licensing info, go to: www.nmlsconsumeraccess.org. For additional licensing/disclosures: https://goodlifehomeloans.com/disclosures-licensing. For CA consumers: For info about our privacy practices, please visit goodlifehomeloans.com/privacy.

GoodLife Home Loans is an Equal Opportunity Lender. Texas consumers: For state licensing information, please visit: https://goodlifehomeloans.com/disclosures-licensing/Texas.

 


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4.8

Excellent

TrustScore 5 out of 5

427 reviews

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4.8

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(427)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

The representative I worked with was amazing!

The representative I worked with, Scott Sherman, was amazing! He explained everything to me, and apologized for any "hang-ups" we experienced. By hang-ups, I mean delays. It did take a long time, over 3 months, to complete. The rep kept me aware of what was going on regularly. The specific problem came from the appraisers who didn't do their job completely. Other than that, it was quite painless. Again, my representative was awesome!

July 12, 2021
Unprompted review
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Reply from GoodLife Home Loans

Thank you, Ms. Shultz! We appreciate you sharing your experience. Your appraisal took longer than any of us would have liked, but we’re happy to hear the GoodLife process went smoothly, with good communication from your loan officer Scott Sherman throughout. Unfortunately, appraisals are handled by third parties and are outside of our control. The good news is with Scott's expert help you're set to live where and how you want with your new reverse mortgage. Thank you for your business. We wish you the very best.

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Great customer care

My representative for GoodLife, Kathy, was very helpful from first contact. She was readily available to answer my questions and did so in a manner that was very clear to understand. She kept in good contact, letting me know what was happening with the progress of my loan status. All in all, it was a very good experience.

July 6, 2021
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Reply from GoodLife Home Loans

Hi, Sherry. Thank you for sharing your positive customer service experience with Kathy Roussel! She and your loan processor Jose Perdomo enjoyed working with you. We like to hear about the process going smoothly for our borrowers because we're in business to make it easy for people to live where and how they want. We thank you for your business and wish you the very best.

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

I used GoodLife to refinance an existing Reverse Mortgage

I used GoodLife to refinance my existing reverse mortgage through AAG. This experience was drastically different as my Loan Officer, Kathleen Pritchitt was very knowledgeable and helped me to understand so much more than before. In addition, GoodLife does not charge many fees so I received much more money - my original RM had $16k+ in closing fees deducted from my initial disbursement.

June 29, 2021
Unprompted review
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Reply from GoodLife Home Loans

Thank you for sharing your positive experience when refinancing with us, Susan. We're grateful for the opportunity to help you live where and how you want. Kathleen Pritchett and your loan processor Jose Perdomo enjoyed working with you and appreciate how helpful you were throughout the process. Thank you for your business! We wish you the very best.

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Dave went above and beyond for us

Dave went above and beyond for us. Made the complicated something we could understand. But the best part was easy access to him. Just a phone call away. Prompt returned calls. Well Done.

June 28, 2021
Unprompted review
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Reply from GoodLife Home Loans

Thank you, Jim. We appreciate you sharing your positive experience with Dave Schulte. It was a true pleasure serving you and Denise. Our whole team including your loan processor Jose Perdomo is grateful for the opportunity to help you live where and how you want with your new reverse mortgage. We wish you the very best.

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Wow. Great outcome. And a lot of red tape.

Dave Schulte my loan officer kept me sane, and was a great guide through a jungle of red tape. He explained simply, what is complex.
We made it together, and he is still ready to help me.

June 26, 2021
Unprompted review
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Reply from GoodLife Home Loans

Thank you for sharing your positive experience, Greg and Leah! We’re in business to make it easy for people to live where and how they want. We enjoyed partnering with you through every step of the process. You were in great hands with loan officer Dave Schulte leading the way, supported by our wonderful loan processor Bita Pargol. All of us wish you the very best with your new reverse mortgage.

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

GoodLife and Dominick Rodriguez are 10+

I contacted three companies, AAG, Liberty and GoodLife. After receiving original paperwork I had a personal problem and told all three I would need a month before I would do anything. AAG Haunted me all month. Dominick from your company acknowledged and offered help. I then contacted and asked for up to date figures AAG Sent old figures. Dominick sent up to date. His approach to me was such that I felt respected, no question his customer service is one of the main reasons I chose GoodLife. I then dealt with Dawn Klein who again was efficient and caring. I had originally been told the process could take 8 to 10 weeks due to the high volume. It took 31 days. I would be pleased to highly recommend Dominick Rodriguez and GoodLife to everyone who needs this service.

June 24, 2021
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Reply from GoodLife Home Loans

Hello, Rochelle! Thank you for sharing your great experience with Dominick Rodriguez, Dawn Klein and our team. Our goal is to make the experience as smooth as possible. We're happy to have had the chance to make a positive difference in your life. You were a pleasure to work with. Best of luck with your new reverse mortgage!

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

I've had a previous Reverse Mortgage

I've had a previous Reverse Mortgage, and was not thinking of refinancing it - until Dave Schulte contacted me! He was a so friendly, and peaked my interest, so I asked a lot of questions. Dave was SO patient with me, and took the time to answer all of my concerns! Once we actually started the process, he was right on top of things, and walking me through every aspect. We had daily contact until everything was completed. It was a pleasure working with Dave, and I got a much better deal than I had previously! Thanks, Dave, for making this a painless experience!

June 15, 2021
Unprompted review
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Reply from GoodLife Home Loans

We appreciate your positive feedback, Suzanne! You were in great hands with Dave Schulte. You earned five stars as a customer - Dave found you to be an absolute joy to work with and appreciated how on top of things you were, which sped up the process and made it a positive experience for everyone involved! We're so glad you're able to live where and how you want with your new reverse mortgage, and we wish you the very best.

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Happy Customer When I first thought about getting a…

When I first thought about getting a Reverse Mortgage, I was told by many not to do it.
But decided to get more information & decide for myself..
I was fortunate enough to have Dominic Rodriguez call me. Because he explained the Pros & Cons so clearly, I knew this was a perfect option for me !!
Dominic walked me every step, making sure I understood everything. He was thorough, professional, but most importantly Friendly, instilling confidence, making you feel he had your back. THANK YOU Dominic!!! I couldn’t have asked for anyone better.
Also Dawn was amazing, worked hard & diligently for my Reverse Mortgage to go through .
I owe her a big THANK YOU!!
I can now do all the things I wanted to do. New refrigerator, finally get a dish wager, home improvement, travel, ..do my Bucket List!!!!!!!!
I Was very fortunate to find Good Life !!
Good Life is fortunate to have Dominic Rodriguez!
Sincerely,
Chantal Ringstrom 👍🏼😃

June 14, 2021
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Reply from GoodLife Home Loans

Thank you for sharing your positive experience and what it means for you, Chantal! We’re in business to make it easy for people to live where and how they want - and check things off their bucket list! You were in great hands with Dominick Rodriguez as your loan officer. With the help of our experts, our customers find it to be a positive experience. We wish you the very best with your new reverse mortgage.

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Brandon was very professional and…

Brandon was very professional and detailed when working on the loan. He made sure I understood each phase I was going through and tried to keep it timeliness. Any questions I had he answered them.

June 9, 2021
Unprompted review
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Reply from GoodLife Home Loans

Thank you, Ms. Lacy! You were in great hands with Brandon Simmons. It was his pleasure to help you understand and navigate the process. We all appreciate you and your family working with us so you can live where and how you want. We wish you the very best with your new reverse mortgage.

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Should I...Should I not...?

For months I prayed about whether I should or shouldn't refinance my home... Making contact with the right company was challenging until contact was made with GoodLife Home Loans... Win, the agent assigned to me, was extremely helpful and guided me successfully through this journey of "Should I...Should I not"... This reverse mortgage has been a most positive experience... Thank you, Win and GoodLife Home Loans...

May 29, 2021
Unprompted review
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Reply from GoodLife Home Loans

Thank you for your positive feedback, Rose! Our team is so thankful for the opportunity to help you live where and how you want with your new reverse mortgage. You were in great hands with Win Clark, and we're happy you'll be living the 'good life.' All of us wish you the very best.

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

I understand that the process is…

I understand that the process is complicated, with lots of requirements and paperwork and some delay, but it went as well as I could have wished. I am glad that to have it completed.

May 19, 2021
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Reply from GoodLife Home Loans

Thank you for choosing us, Mrs. Aune! We’re in business to make it easy for people to live where and how they want. Many come into the process thinking it will be difficult. You were in great hands with Dominick Rodriguez as your loan officer. With the help of our experts, our customers find it to be a positive experience. We wish you the very best with your new reverse mortgage.

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

This was a big decision for our family…

This was a big decision for our family to obtain a reverse mortgage. I researched all the rates and fees. Then it boiled down to choosing the lender. Most are competitive, but a few were looking out for their best interest, (not ours). The key points I look out for are: honesty, integrity, responsiveness, (ability to communicate in a proactive way - (keeping us informed along the entire process), and education. By education I mean the agent should be able to explain things in laymen’s terms at times. I lucked out and found all of these traits and abilities in one person/company in Dave Schulte with Goodlife Home Loans. He was patient in communicating and helping us determine which program was in our best interest. I guess that’s what made it seem so effortless on our part.

The caveat in this is DO Your own RESEARCH. That makes it much easier for you to you choose your agent/company.

Thanks Dave Schulte & Goodlife Home Loans!

James and Ellen Cochrum
5/18/21

May 18, 2021
Unprompted review
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Reply from GoodLife Home Loans

Thanks, Jim and Ellen! We're thrilled to know you had such a positive experience with Dave Schulte and our team! We enjoyed partnering with you every step of the way. You were a pleasure to work with, and we thank you for your business. We're so glad you're able to live where and how you want with your new reverse mortgage.

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Brandon Simmons is the best

Brandon Simmons is the best! He is part of a wonderful team. They get done what needs to be done in a very timely manner. Brandon is a very easy person to work with and I could see how much he really cares about his clients.

May 18, 2021
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Reply from GoodLife Home Loans

We appreciate the positive feedback, Ric! You were in great hands with Brandon Simmons. We're all glad we could help you live where and how you want with your new reverse mortgage. We wish you the very best.

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Just would like to thank GoodLife Home…

Just would like to thank GoodLife Home Loans for a great job on my reverse mortgage and especially thank Mr. Dominic Rodriguez for all his help he did a mighty fine job thank you all very much

May 18, 2021
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Reply from GoodLife Home Loans

Thank you, Bill, we appreciate you sharing your positive experience with Dominick Rodriguez and our team. It was a true pleasure serving you. We're all glad we could help you live where and how you want with your new reverse mortgage. We wish you the very best.

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Kathleen Pritchett at Good Life Loans…

Kathleen Pritchett at Good Life Loans was very professional,friendly and efficient. She guided me through the reverse mortgage process with ease.
I had a fraudulent charge appear in my credit report.She put me in contact with proper authorities to handle
The situation.
I would definitely recommend to my family and friends..
Rose Sollmann

May 16, 2021
Unprompted review
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Reply from GoodLife Home Loans

Thank you, Rose, we appreciate you sharing your positive experience! You were in great hands with Kathleen Pritchett. She thoroughly enjoyed working with you, and we're all glad we could help you live where and how you want with your new reverse mortgage. We wish you the very best.

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Dave Schulte was great to deal with.

Dave Schulte was great to deal with. He was always very responsive to our emails. Would highly recommend.

May 13, 2021
Unprompted review
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Reply from GoodLife Home Loans

Hi, William and Debra. Thanks for sharing your positive experience with Dave Schulte! He enjoyed working with you, and we appreciate your business. We're so glad you're able to live where and how you want with your new reverse mortgage. We wish you both the very best.

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Kathleen Pritchett at GoodLife Home…

Kathleen Pritchett at GoodLife Home Loans handled all aspects of our HECM- from application to closing- promptly and efficiently. She kept in touch with us about all requirements of the process. And the terms of the mortgage were very competitive. We could not have been more pleased with her services.

May 10, 2021
Unprompted review
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Reply from GoodLife Home Loans

Thank you for leaving this positive review, Charles! You and Stephanie were wonderful to work with. Kathleen Pritchett appreciated the opportunity to serve you both. We're so glad you're able to live where and how you want with your new reverse mortgage. We wish you the very best.

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Peace of mind and professional service

My 92-year-old father was concerned about the possibility of losing his home if he could no longer care for himself and would have to go into a nursing home. Since he doesn't have the financial ability to support the high monthly costs of living in a care facility, he (or his estate) would most likely lose his home to the state for "estate recovery."

I looked towards a reverse mortgage as an option to give him peace of mind and the possibility of in-home health care for as long as possible if his health should take a turn. He is very active with no major health issues, takes care of his lawn, and bowls twice a week with scores in the 200's! I knew reverse mortgages have gained a bad reputation but I soon discovered that the industry now has better oversight and control and was worth checking out. I reached out to three different companies for information and rates. GoodLife Home Loans was one of them.

Dave Schulte was our representative from GoodLife. Right from the start, he was professional, passionate, courteous, and above all, no high pressure. He takes the time to listen to your situation and needs and provides the answers and guidance necessary throughout the process. I didn't have quite the same experience with the other two competitors.

A reverse mortgage may not be for everyone or every situation, but Dad now has the ability to draw funds to assist with home care, if it's ever necessary, and will not have to worry about monthly payments or losing his home for the remainder of his life.

May 4, 2021
Unprompted review
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Reply from GoodLife Home Loans

Brian, thank you for sharing your positive experience and what it means for your dad. We’re in business to make it easy for people just like your dad to live where and how they want. We're glad you discovered he didn't have to sell his home to access the equity he'd built - and we appreciated you participating in the process on his behalf. You were in the best of hands with Dave Schulte. We wish your dad the very best with his new reverse mortgage.

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Straight shooters.

May 3, 2021
Unprompted review
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Reply from GoodLife Home Loans

That's what we aim for, Pete! Thanks for sharing your positive experience with us. Dave Schulte enjoyed working with you as your loan officer. We appreciate your business and wish you the very best with your new reverse mortgage.

Sincerely,
GoodLife Home Loans

Rated 5 out of 5 stars

Best banking experience ever!

I have been working with banks and mortgages on and off for over the past 50 years. NEVER have I had the positive experience I have had with GoodLife home loans. The reason for this stress free wonderful experience was due to Dave Shulte. He was amazing! He is knowledgeable, professional and friendly. He took control and guided me through the entire process making it pain free. I would recommend him highly to anyone. I am going to miss our fun conversations since my loan is closed. He said he will always be there to support me in the future and I might just call him to say Hi.

April 30, 2021
Unprompted review
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Reply from GoodLife Home Loans

Please do stay in touch with us, Carolyn! It was a joy to work with you, and we appreciate your business. We're thrilled you had such a phenomenal experience with Dave Schulte. Thank you for leaving this positive review. We wish you the very best with your new reverse mortgage.

Sincerely,
GoodLife Home Loans

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