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Good Life Meds Reviews 1,881

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 520 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpfulness and responsiveness of the customer service team, often highlighting quick replies and professional assistance with various inquiries and issues. Many people appreciate the efficient service, noting fast order processing and timely delivery of medication in well-packaged conditions. Reviewers also commend the staff for being accommodating and easy to work with, providing excellent medical service and support. However, some customers also noted dissatisfaction with the ordering process and product consistency, mentioning issues with incorrect orders, slow pharmacy operations, and misleading website information. A few other people also felt that customer support was sometimes unresponsive or unhelpful, particularly when trying to resolve order errors or dosing concerns.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness,... See more

Product

People report ambiguous experiences with product, with some customers expressing satisfaction with the... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, with many praising the exceptional and prompt service... See more

Order

Customers had ambiguous experiences with order, with some expressing strong dissatisfaction and advising... See more

Reviews shaping this summary

Rated 5 out of 5 stars

By far the best online GLP1 clinic I’ve used, and I’ve pretty much used them all. I completed a medical questionnaire on Jan 7, received doctor approval on Jan 8, and received my medication in a well... See more

Rated 5 out of 5 stars

I was having difficulty switching to the 6 month plan and had to reach out to customer support. Kati, the rep I worked with, was amazing. She stayed with me until my issue was resolved and responded i... See more

Rated 5 out of 5 stars

1. They offer a pretty hefty discount on your introductory order of GLP meds! 2. Staff is very accommodating and easy to work with! I travel a lot for work and was going to miss my scheduled deliver... See more

Rated 4 out of 5 stars

I switched to Good Life Meds from Trava Health because of the Tirzepitide going up in price every month. I like the Good Life Meds website better and their discount coupon HAPPY50. However... See more


Company details

  1. Online Pharmacy
  2. Online Prescription Medication Vendor
  3. Vitamin and Supplements Store
  4. Weight Loss Service
  5. Wellness Program

Written by the company

We’re simplifying the path to the Good Life, making happiness and healthiness easy to achieve.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

ABSOLUTELY AMAZING PRODUCT!!

I have had an AMAZING experience to date with GLM! I had completely stalled, just kept gaining and losing the same 5-6 pds!! I was beyond FRUSTRATED! As soon as I started with GLM I lost 5 pds in the first week. This is my 4th shipment and to date I’ve lost 16 or 17 pds!!! Absolutely NO side effects, no constipation, belly pain, or just flat out no results. Good noise is gone. My only issue is the website. Trying to change my plan to micro-dosing is proving difficult! I’ve yet to see where I can do that. I’ve asked several times to have this done and it hasn’t been changed. While the customer service is great, my one issue here is that a general rep can’t really help with anything. Ask to speak with a supervisor, I hate having to do that but I swear one day I was going to rip my hair out of my head. However, I still gave them a 5 ⭐️ because the product is superior!! So do yourself a huge favor and order now!! Oh I use Compounded Terzepitide.

September 20, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed in “Provider review”


I ordered from Goodlife Meds and initially was prescribed tirzepatide, which became very expensive. I asked for a more affordable option, and they recommended semaglutide. Unfortunately, semaglutide was not effective for me.

During my required check-in, I clearly stated that the medication was not working. Despite this, they automatically sent the next shipment without reviewing my feedback. I was then charged $822 for medication I did not want or approve.

This shows a lack of provider review and concern for patient input. It appears the focus is on automatic billing rather than patient care. They only refunded half of the charge, leaving me out $411 for medication that was ineffective and sent without proper consideration.

Overall, this experience made it clear that this company prioritizes money over patient care and communication.

December 21, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. They WILL AUTO RENEW your prescription without ever checking if you still need it. And they will not refund you even if you contact them within mere hours. DO NOT GO WITH THIS COMPANY.

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

This company has repeatedly overcharged…

This company has repeatedly overcharged my account. Has sent out 2 prescriptions for different dosages within the same month & refused to refund the money.
They did it again this month. They charged my account BEFORE the date of subscription renewal and REFUSED TO cancel the order and refund my money.

They are unethical and have no customer service.

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

Stay away

Stay away! First order was delivered to wrong address by UPS but I was able to get it from that address (address was correct on file). 2nd order wrong meds sent. I contacted “customer service” for lack of a better term. No help whatsoever, wanted to blame me, rude. There are so many other options with better prices and customer service. They didn’t cancel my month to month plan as requested but I was able to cancel it on my own & blocked them from charging my card.

Company responded & explained how doses worked & correct item was indeed sent. There were many back & forth messages including asking me for photos & where I got the first medication bottle from (them); before this was explained to me. Better communication would’ve lead to a better experience.

November 8, 2025
Unprompted review
Good Life Meds logo

Reply from Good Life Meds

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your concerns and appreciate the opportunity to clarify what happened.

Regarding your most recent order, the medication you received was not incorrect. The concentration was updated from 2.5 mg/mL to 5 mg/mL, and your dosing instructions were adjusted accordingly. The correct dose was clearly printed on your prescription label. We understand that concentration changes can be confusing, which is why our team provided clarification to ensure you had the proper guidance. It appears there may still be some misunderstanding about the dosing instructions, and we’re always here to help walk through them anytime.

As for the delivery issue, while the address was correct on our end, we sincerely apologize for the inconvenience caused by UPS delivering to the wrong location. We know how frustrating that can be.

We strive to provide courteous and helpful support, and we’re sorry to hear you felt your experience did not reflect that. Your plan cancellation was processed as requested, and we’re glad to hear you were able to confirm it on your end as well.

If you’d ever like further clarification or support in the future, we’re here and happy to help. We wish you the very best.

Rated 1 out of 5 stars

Please don't trust this company

I purchased a treatment with Good life meds about 4 months ago. First time went okay. I was sent what I ordered . When I oredered the secon time it was a disaster. They send me the wrong medication, try to convince me that It was my mistake and finally sentvme another medication that wasn't what I ordered either just to not have to refund my money. After this disaster they had the audacity to auto renew my prescription, again of the disastrous medication that wasn't what I ordered and tell me that they couldn't cancel it because it was already placed with the pharmacy which they tried to blame when they made the mistake alleging that it was the pharmacy mistake. If your are going through a GLP journey please don't trust these company. They are going to be all sunshine and rainbows the first time then they are going to stick you when sone weird meds and won't help you out to solve their issues in any way

November 26, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY!

DO NOT USE THIS COMPANY!
They will keep sending you meds and billing your credit card without following up with your doctor, pretty sure that’s illegal, other companies I’ve used, make sure the medication is working and that you aren’t having any side effects before sending you more. Not this one, all they care about is getting your money, not your health.

November 28, 2025
Unprompted review
Rated 1 out of 5 stars

Don't buy from this company

Don't buy from this company. I ordered from Good Life Meds a year ago, and the process was great, product was good. I ordered two months of GLP 1, then I ordered a three month supply. No issues, each time I ordered, I was required to take a health review. I ordered another 3 month supply, and they changed to an auto delivery method, which I hadn't noticed, as I had ordered 3 times already, and didn't realize they changed to this deceptive practice. I also could not use the last round that I bought, as they changed the formula, and it made me very sick. I received a notice that they charged my credit card for another 3 month supply. I contacted them as soon as I got the message the cost to my credit card was $1,000. I told them I didn't order, do not sent to me, the product makes me sick, plus I'm now way under the BMI requirements to qualify, and I was told that there was no way to stop the order. They hadn't even sent it yet, they just charged my card, got their money. Now, the order is on the way, they won't plant to reverse the charge or prevent the shipment, in spite of my contacting them right away. Deceptive company, bad product, horrendous service. If you want to try a GLP med, try another company. They will find a way to take your money, take advantage and hurt you with a bad product.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great company and product!

I have had great results with this company and their product. I have lost over 100 lbs in the last 6 months with the oral drops along with diet changes and exercise. They make the process simple and you can pause when you need to. Highly recommend!!!!

November 26, 2025
Unprompted review
Rated 2 out of 5 stars

Might be bad or fake

Easy to get started.
Portal seems useful.
First month highly effective.
Every month after that the formulation and packaging was different and only the first month had any remote efficacy. Everything after that was definitely not what was included in the first bottle. I was patient for a few months and asked them about the efficacy and they were unresponsive and not helpful.

November 16, 2025
Unprompted review
Rated 1 out of 5 stars

Probable scam

socalled compounded mounjaro. only lost 3 lbs in 3 weeks. asked prescriber to increase dosage for refill. never received a response.

November 1, 2025
Unprompted review

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