Banner for Good Life Meds

Good Life Meds Reviews 1,881

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 520 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpfulness and responsiveness of the customer service team, often highlighting quick replies and professional assistance with various inquiries and issues. Many people appreciate the efficient service, noting fast order processing and timely delivery of medication in well-packaged conditions. Reviewers also commend the staff for being accommodating and easy to work with, providing excellent medical service and support. However, some customers also noted dissatisfaction with the ordering process and product consistency, mentioning issues with incorrect orders, slow pharmacy operations, and misleading website information. A few other people also felt that customer support was sometimes unresponsive or unhelpful, particularly when trying to resolve order errors or dosing concerns.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness,... See more

Product

People report ambiguous experiences with product, with some customers expressing satisfaction with the... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, with many praising the exceptional and prompt service... See more

Order

Customers had ambiguous experiences with order, with some expressing strong dissatisfaction and advising... See more

Reviews shaping this summary

Rated 5 out of 5 stars

By far the best online GLP1 clinic I’ve used, and I’ve pretty much used them all. I completed a medical questionnaire on Jan 7, received doctor approval on Jan 8, and received my medication in a well... See more

Rated 5 out of 5 stars

I was having difficulty switching to the 6 month plan and had to reach out to customer support. Kati, the rep I worked with, was amazing. She stayed with me until my issue was resolved and responded i... See more

Rated 5 out of 5 stars

1. They offer a pretty hefty discount on your introductory order of GLP meds! 2. Staff is very accommodating and easy to work with! I travel a lot for work and was going to miss my scheduled deliver... See more

Rated 4 out of 5 stars

I switched to Good Life Meds from Trava Health because of the Tirzepitide going up in price every month. I like the Good Life Meds website better and their discount coupon HAPPY50. However... See more


Company details

  1. Online Pharmacy
  2. Online Prescription Medication Vendor
  3. Vitamin and Supplements Store
  4. Weight Loss Service
  5. Wellness Program

Written by the company

We’re simplifying the path to the Good Life, making happiness and healthiness easy to achieve.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a great experience ordering an…

I had a great experience ordering an the team an Christy was more than helpful answering all my questions over a few weeks of questions thank you good life an ill be order more an referring to all my freinds an family products were shiped in a timely manner an was packed very good amazing service!!!

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Bravo to the customer support!!

Along with being satisfied with my treatments, the customer service is wonderful! Every time I've had a question (from shipping to dosages) and submitted it, the responses have been quick and thorough. That's a big plus for my anxiety. I've never closed a conversation feeling let down or confused. Bravo to their customer support!!

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

Rip off and robbery

Rip off and robbery. They had my credit card info and I cancelled the provider visit. They proceeded with a "provider visit" that I never attended, participated in or was allowed to make inquiry about as I cancelled. Then I am being charged for my non-cancellable pharmacy order on my credit card and told I can't cancel. I never even got a chance to participate. What medical provider behaves like this

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent Service and Reliable…

⭐️⭐️⭐️⭐️⭐️ Excellent Service and Reliable Medication

I’ve been very happy with Good Life Meds. The medication has worked well for me with very minimal side effects, which has been such a relief. Shipping has always been fast and reliable, and their communication is excellent. Any time I’ve had a question—whether about the medication itself or dosage adjustments—their response time has been quick and helpful. Overall, a great experience and a company I feel confident using.

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

Eating Like A Normal Person… For Once

Appetite suppression has been great. Hungry enough to eat balanced, nutritious meals, but suppressed enough to not want to raid the pantry after everyone else goes to bed. Experienced slight heartburn at the very beginning, but nothing for several months after. Down 40+ pounds (268->222) in 5 months.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

I am really impressed with the…

I am really impressed with the excellent communication with Bianca this evening. I had a number of questions as a new customer and she was super prompt and helpful during our chat session.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful!

After getting past the Bot, Sarah was EXTREMELY helpful and took care of everything I requested!

March 17, 2026
Unprompted review
Rated 2 out of 5 stars

Doctor issue

Fast and easy to use.

My issue is the doctor. I submitted an issue with side effects and it took 4 days before I received a response. I sent this concern on a Wednesday so it was not outside business hours.

They say a doctor will get back to you in 48 hours max. When I finally got a response the doctor said talk to the support team. But it was a medical question which the support team said to connect with a doctor about.

I am so disappointed. They do not care about your health.

March 15, 2026
Unprompted review
Rated 1 out of 5 stars

Very concerning experience with…

Very concerning experience with GoodLife Meds. I paid $297 for medication that appears defective or improperly stored. I used it exactly as instructed and it had absolutely ZERO effect compared to the medication I previously received. When I contacted support to report the issue and request a refund or replacement, they refused to help and simply told me to place another order.

I have saved screenshots of all communications regarding this matter. If this issue is not resolved, I will be filing a chargeback with my bank and submitting formal complaints through the FDA MedWatch program and the Better Business Bureau.

Patients trust telehealth companies with their health. A company that refuses to investigate a potentially defective medication raises serious concerns about quality control and patient safe

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Order process simple and quick

Submitted the order online. Very straight forward process. Consulting Doctor approved the prescription within 30 minutes. Chats with customer support. Anita was very helpful, efficient and responsive to my questions. Hope to get my 1st rx of NAD+ in 7 business days. Can’t wait. More to come.

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience all around

Everything from patient intake to actual delivery of medication has been a breeze. Need help changing an order or have questions with medications? Your providers and support team, like Bianca, are always there and extremely helpful. I recommended 3 of my friends to this company and they’re all as happy as I am.

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great Company, Great experience!

I switched from another company to Good Life Meds in January of 2026 and I'm so glad I did. The intake process was easy and seamless, my medication is excellent quality, and arrives on time every month without any action from me. This company follows the recommended titration schedule every 4 weeks, of 2.5mg, 5mg, 7.5mg, 10mg, 12.5mg and finally 15mg. I've had questions for the Doctor twice and response was quick, within 24 hours. I would recommend this company to anyone. And yes, I am losing weight at a reasonable rate. Appetite is definitely curbed and food noise is almost nonexistent.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Solid service and Support!

I’ve been a customer since September 2025 and it is March 2026 and the customer Support is the best. It’s the only site I want my doses from. I appreciate their quick replies and kindness. I recommend GoodLifeMeds.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Good Life Meds has been very impressive

Good Life Meds has been very responsive, friendly and easy to work with. I have been taking the Trizepetide compound for 6 months and have experience the weight loss like never before. I feel great, I have no food noise and I recommend this to my friends looking for similar results. I no longer crave sugar or junk food.

March 13, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look