Good Life Plus Reviews 

21,717
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 6,192 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being very helpful, supportive, and polite, often highlighting their excellent communication skills and friendly manner. Many people appreciate the clear explanations provided by representatives about winnings, draws, and how the services and subscriptions work. Reviewers found the customer service to be exceptional, making interactions pleasant and easy to understand. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Many people also appreciate that agents are not pushy, accepting decisions gracefully if customers decline offers, and providing information without pressure. This approach contributes to a positive and trustworthy interaction, even for those who choose not to subscribe.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, helpful, and... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness and... See more

Subscription

Users describe positive interactions with subscription, often highlighting the benefits of membership, such... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

Customer communications

Consumers find contact to be positive, with many reviewers praising the helpfulness and friendliness of staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had an email to say that I had won some money which was a great surprise as I never win anything. I then had a phone call from Nicola who confirmed my details and congratulated me. She was very helpfu... See more

Company replied

Rated 5 out of 5 stars

Spoke with Eddie today from Goodlife+, What a gem of a gentleman, good sense of humour, empathetic and got his job done. I had won 100 extra points towards any draw so Eddie helped me with processing... See more

Company replied

Rated 5 out of 5 stars

Spoke with Edward on the phone , at 10:45AM today on Thursday 11th June 2026 , he came across as polite and supportive, explained that I won some entries. Well done Edward you’re doing a good job and... See more

Company replied

Rated 5 out of 5 stars

I entered a free prize draw and had a text saying I'd won! I won 100 more free entries to other draws so 🤞Cieron on the phone was very helpful, friendly, explained everything well. No pressure to sig... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

Good Life+ is a UK-based prize competition and rewards platform offering members the chance to take part in live draws, instant win games, and free entry opportunities. We aim to provide a fun, fair, and transparent experience, with clear pricing, optional memberships, and equal chances for all valid entries. We have given away over £19,793,370 in prizes so far and have many more to give away. We also offer various member benefits and free entries and credit.


Contact info

4.8

Excellent

TrustScore 5 out of 5

22K reviews

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4.8

All reviews

(21,717)

6,008 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Big up the Good life

Edward’s energy and enthusiasm won me over, explained everything beautifully and overall brilliant customer service. Recommend.

June 30, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

BennyK,

We are delighted to hear our team member's energy and enthusiasm won you over. We're so glad everything was explained beautifully and that you received brilliant customer service. We appreciate your recommendation!

GoodLife+

Rated 5 out of 5 stars

Great customer service from Cieron!

Great customer service from Cieron!

June 30, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

Cammy T,

We appreciate your feedback and are so glad you had a great customer service experience. Thank you for letting us know!

GoodLife+

Rated 5 out of 5 stars

I spoke to Edward on the phone

I spoke to Edward on the phone and he was excellent at explaining what to do and informing me on everything so overall he was excellent and explained everything perfectly

June 29, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

Lewis,

We're so glad to hear our team member was excellent at explaining everything and providing clear information. We appreciate your wonderful feedback!

GoodLife+

Rated 2 out of 5 stars

Got a phone call saying I’d won loads…

Got a phone call saying I’d won loads of free entries and a VIP subscription.

My partner then signed up and got the exact same phone call so must just happen to everybody.
I then got a phone call to say id won a £10 cash prize which I never received.
I cancelled the monthly subscription after realising everybody was getting the same call so was just to entice you to get the VIP and I’m still getting charged for it after cancelling. Emailed customer services several times just to be ignored.

June 28, 2026
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ for Cieron

Cieron was lovely to speak to. He was very polite, informative, friendly, and professional throughout. Unfortunately, the wait time was approximately 25 minutes, which was quite frustrating, but that was completely out of his control. Despite the delay, Cieron provided excellent customer service. Five stars for Cieron and his professionalism.

June 25, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

megan lias,

We're so glad to hear about your positive experience with our team member. We appreciate you acknowledging their excellent service despite the wait. We are working to reduce wait times for everyone.

GoodLife+

Rated 5 out of 5 stars

Edward was absolutely fantastic

Edward was absolutely fantastic, he took the time to explain how the service works and took a genuine interest in me as a person and not just a target to hit. Amazing employee you have

June 24, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

Sinead,

We're so glad to hear our team member provided such a fantastic experience, taking the time to explain everything clearly and showing genuine interest. We appreciate your kind words!

GoodLife+

Rated 5 out of 5 stars

Edward was very a good sales man knew…

Edward was very a good sales man knew his job and explained clearly

June 24, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

Noonoo,

We are so happy our team provided such clear and helpful assistance. Thank you for your kind words!

GoodLife+

Rated 5 out of 5 stars

I spoke to Edward today and he was so…

I spoke to Edward today and he was so friendly and helpful. Explained everything really well and I’ve now signed up for the VIP package. Can’t say thank you enough for such a gentleman 😊

June 24, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

holly m,

We're so happy to hear our team member was friendly and helpful, explaining everything clearly. We appreciate your wonderful feedback!

GoodLife+

Rated 5 out of 5 stars

Excellent Customer Service...!

Spoke with Edward today who was informative and courteous. He gave great information and really helped me understand the Goodlife+ process. Top marks Edward!

June 24, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

David,

We're so glad our team member was informative and courteous, providing great information. Thank you for your kind words!

GoodLife+

Rated 5 out of 5 stars

The Best Competitions really great…

The Best Competitions really great chance to win.
Favourite Competition Place to win lot's of prizes...

June 24, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

EMMANUEL VAN DUNEM PANZO,

We are so glad you enjoy our competitions and the chance to win many prizes. Thank you for your wonderful feedback!

GoodLife+

Rated 4 out of 5 stars

Spoke to Jamie-Leigh today

Spoke to Jamie-Leigh today. She was very positive and friendly and helped resolve my issue quickly.

June 23, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

Nick Humphreys,

We're glad to hear our team member provided such positive and quick assistance. We appreciate your kind words!

GoodLife+

Rated 4 out of 5 stars

Ceiron was very helpful and…

Ceiron was very helpful and knowledgeable and explained everything in detail

June 23, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

MR NIRMAL SINGH,

We appreciate your feedback. We are glad our team was helpful and explained everything well.

GoodLife+

Rated 5 out of 5 stars

Spoke to a lovely guy called Edward

Spoke to a lovely guy called Edward. Talked me through everything and explained how everything worked. He was very patient and understanding. so fingers crossed for me.

June 23, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

Tapiwa Malcolm,

We appreciate you taking the time to share your feedback! We're happy to hear that our representative was patient and understanding, explaining everything clearly.

GoodLife+

Rated 5 out of 5 stars

Edward was very knowledgeable

Edward was very knowledgeable, great at explaining things and very pleasant to speak to

June 23, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

K Clamp ,

We are so glad our team provided such clear and helpful assistance. Thank you for your kind words!

GoodLife+

Rated 5 out of 5 stars

Edward was very friendly and explained…

Edward was very friendly and explained everything well thank you!

June 23, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

Esme Bowen,

We are so glad our team was friendly and explained everything well. Thank you for your feedback!

GoodLife+

Rated 5 out of 5 stars

Jamie

Jamie - Leigh was brilliant, she was fantastic, she really knows how deliver the best service,
Good life is lucky to have her as an Agent, Good life needs more agent's like her.
Jamie - Leigh would do well with recieving a raise or promotion. From Asum.

June 23, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

JAMES BOND,

We're so glad to hear you had such a fantastic experience! It's wonderful to know our team member provided excellent service. We appreciate your kind words.

GoodLife+

Rated 5 out of 5 stars

Very informative and polite

Very informative and polite, great attitude towards customer

June 23, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

Mike,

We appreciate your feedback. We are happy to hear our team was informative and polite.

GoodLife+

Rated 4 out of 5 stars

Spoke to your operator he was very…

Spoke to your operator he was very helpful told me what was happening and I had won more draw tickets found the experience very pleasant.

June 23, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

Stephen Knott,

We appreciate your feedback! We are so glad you had a pleasant experience and won more draw tickets.

GoodLife+

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