Good Life Plus Reviews 

21,717
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 6,192 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being very helpful, supportive, and polite, often highlighting their excellent communication skills and friendly manner. Many people appreciate the clear explanations provided by representatives about winnings, draws, and how the services and subscriptions work. Reviewers found the customer service to be exceptional, making interactions pleasant and easy to understand. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Many people also appreciate that agents are not pushy, accepting decisions gracefully if customers decline offers, and providing information without pressure. This approach contributes to a positive and trustworthy interaction, even for those who choose not to subscribe.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, helpful, and... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness and... See more

Subscription

Users describe positive interactions with subscription, often highlighting the benefits of membership, such... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

Customer communications

Consumers find contact to be positive, with many reviewers praising the helpfulness and friendliness of staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had an email to say that I had won some money which was a great surprise as I never win anything. I then had a phone call from Nicola who confirmed my details and congratulated me. She was very helpfu... See more

Company replied

Rated 5 out of 5 stars

Spoke with Eddie today from Goodlife+, What a gem of a gentleman, good sense of humour, empathetic and got his job done. I had won 100 extra points towards any draw so Eddie helped me with processing... See more

Company replied

Rated 5 out of 5 stars

Spoke with Edward on the phone , at 10:45AM today on Thursday 11th June 2026 , he came across as polite and supportive, explained that I won some entries. Well done Edward you’re doing a good job and... See more

Company replied

Rated 5 out of 5 stars

I entered a free prize draw and had a text saying I'd won! I won 100 more free entries to other draws so 🤞Cieron on the phone was very helpful, friendly, explained everything well. No pressure to sig... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

Good Life+ is a UK-based prize competition and rewards platform offering members the chance to take part in live draws, instant win games, and free entry opportunities. We aim to provide a fun, fair, and transparent experience, with clear pricing, optional memberships, and equal chances for all valid entries. We have given away over £19,793,370 in prizes so far and have many more to give away. We also offer various member benefits and free entries and credit.


Contact info

4.8

Excellent

TrustScore 5 out of 5

22K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(21,717)

6,008 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Spoke with Jamie-Leigh over the phone…

Spoke with Jamie-Leigh over the phone she was super friendly and a fantastic help! Thanks again😁

June 18, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

NJG,

We appreciate your feedback. We are so happy to hear that our team provided such friendly and fantastic help!

GoodLife+

Rated 4 out of 5 stars

Edward who I spoke to was very upbeat…

Edward who I spoke to was very upbeat and explained everything well

June 18, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

Elizabeth Mason,

We are happy to hear our team member was upbeat and explained everything well. Thank you for your feedback.

GoodLife+

Rated 5 out of 5 stars

Today I spoke with Kieran from the main…

Today I spoke with Kieran from the main office in London, he's an asset to your company! He's a really polite and informative member of your team. I found him easy to talk to and what I liked was that he wasn't pushy . He knew a lot about your company, I am going to sign and give it a go because of the service , your company has a real personal touch about it . All the best,
Jonny

June 18, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

Jonny,

We're delighted to hear about your positive interaction. It's wonderful that our team member provided such a polite, informative, and pressure-free experience. We truly appreciate your kind words and are glad you found the service to have a personal touch!

GoodLife+

Rated 5 out of 5 stars

Good customer service from Edward keep…

Good customer service from Edward keep up the work also polite and kind

June 18, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

Sylvia,

We appreciate your feedback. We are happy to hear our team member was polite and kind!

GoodLife+

Rated 5 out of 5 stars

Lovely call

Sam was very helpful and polite when explaining what i had won and the subscription offered. He was very clear and easy to understand

June 18, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

Vicky Hale,

We're so glad our team member was helpful, polite, and clear in explaining everything. Thank you for your kind feedback!

GoodLife+

Rated 5 out of 5 stars

Had a lovely chat With adam as he was…

Had a lovely chat With adam as he was really helpful and nice and told me more about other things packages as I enjoyed listening to him

June 18, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

Max Davies,

We're so happy to hear our team member was helpful and that you enjoyed learning about our packages. Thank you for your feedback!

GoodLife+

Rated 5 out of 5 stars

Super helpful

Ceiron was very helpful today! Still waiting for an amazing cash prize🤞

June 17, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

H.D,

We're happy to hear our team was helpful! Thank you for your kind words.

GoodLife+

Rated 5 out of 5 stars

Spoke with Sam today who has…

Spoke with Sam today who has exceptional customer service skills and extremely polite.

I think he should definitely be getting his 6 monthly bonus this month!

Thanks for helping with entering me into the draws Sam!

June 17, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

Jade England,

We appreciate you sharing your positive experience. We're happy to hear our team member provided exceptional service and was extremely polite. We value your feedback.

GoodLife+

Rated 4 out of 5 stars

When I spoke to the representative

When I spoke to the representative, Sam, he was understanding and explained the process without any commitment, also understood my current circumstances. With know pressure, I would use the offers and n future when my situation changes for the better.

June 17, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

Jason,

We are so glad to hear that our representative was understanding and helpful. We appreciate your positive feedback and look forward to assisting you in the future!

GoodLife+

Rated 5 out of 5 stars

it was amazing and the person helping…

it was amazing and the person helping me was amazing he needs a pay rise!!! Sam was brilliant!!!

June 16, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

Chloe Ellis,

We are thrilled you had an amazing experience! We appreciate your kind words and positive feedback.

GoodLife+

Rated 5 out of 5 stars

I spoke to a lady called Janey she…

I spoke to a lady called Janey she explained everything to me what i needed to know about my question.
It was a pleasure to talk to Janey she has a very pleasant attitude and was extremely helpful.
We could do with more people like Janey when needing to get questions explained a really good experience thanks Janey.

June 16, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

george hilton,

We're so pleased to hear you had such a positive experience! It's wonderful that our team member was able to explain everything clearly and provide such helpful assistance. We appreciate your kind words.

GoodLife+

Rated 5 out of 5 stars

After a little bit of confusion

After a little bit of confusion, I must say that when I spoke to Sam he was so helpful so knowledgeable and it changed me from being the non-existent Customer to a potential returning Customer. These guys seem to me like one of the most trustworthy competition companies out there wish everyone the best of luck unless I’ve gotta get that Mercedes. Whehay

June 14, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

Joe Morley,

We are so happy to hear that our team was able to turn your experience around and provide such helpful assistance. We truly appreciate your kind words and look forward to welcoming you back as a returning customer!

GoodLife+

Rated 5 out of 5 stars

Ruby was amazing

Ruby was amazing. Lovely and polite. Thank you x

June 16, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

Eleesha Elliott,

We appreciate you sharing that our team member was amazing. We are so happy you had a positive experience with us.

GoodLife+

Rated 5 out of 5 stars

Pleasant staff not to pushy

I spoke to Sam Pleasant staff not to pushy, good deals but yet to win big.

June 16, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

Gary,

We appreciate your feedback about our staff and deals. We hope you win big next time!

GoodLife+

Rated 5 out of 5 stars

Phone call

I spoke with Jamie-Leigh at 11:30am. She was very professional and helpful throughout the whole conversation. She explained the prizes that I had won and the process of receiving it very clearly then she then explained the website very nicely and how the different. memberships work and what came with them. She took the time to answer any questions that I had and made the whole process easy to both understand and follow. Big thanks to her xx

June 16, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

Zaynab Kouser,

We're so glad to hear that your conversation was helpful and that the information provided was clear. It's wonderful to know our team member was professional and took the time to answer your questions. We appreciate your feedback.

GoodLife+

Rated 5 out of 5 stars

Sam was very friendly and informative

Sam was very friendly and informative. He didn't keep me on the phone was a pleasure to speak with.
Fingers crossed on the competition now 🤞

June 16, 2026
Unprompted review
Good Life Plus logo

Reply from Good Life Plus

Aaron Deery,

We are so glad to hear you had such a pleasant and informative experience. We wish you the best of luck with the competition!

GoodLife+

Rated 1 out of 5 stars

Charged me twice incorrectly and won’t refund me

Been a customer/member with Good Life Plus for years.

I got a call in January to say I won an upgraded membership for 3 months. Instead of upgrading my membership, I found they instead set up a new membership and I have been charged for two memberships each month since January.

I called and spoke to a lady who confirmed the notes on the system said he should have upgraded it, not set up another one to charge me twice.

When I asked for a refund, she said the managers won’t refund and they don’t like to refund. I challenged how they won’t refund me when they’ve been incorrectly charging me twice each month to two different cards. She said I was right and she understands, but they won’t refund me.

After going back and fourth with her manager, I was promised a call back last week but no one has called me. I called today to chase and was told I’d get a call this morning.

I didn’t get a call so I called this afternoon and they put the phone down.

Seems you get good service until something goes wrong and they owe you money. They owe me £105.00 and are refusing to pay it back!

June 15, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look