Had an email to say that I had won some money which was a great surprise as I never win anything. I then had a phone call from Nicola who confirmed my details and congratulated me. She was very helpfu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Good Life+ is a UK-based prize competition and rewards platform offering members the chance to take part in live draws, instant win games, and free entry opportunities. We aim to provide a fun, fair, and transparent experience, with clear pricing, optional memberships, and equal chances for all valid entries. We have given away over £19,793,370 in prizes so far and have many more to give away. We also offer various member benefits and free entries and credit.
Unit G Millbrook Road, BR53TX, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Spoke with Jamie-Leigh over the phone she was super friendly and a fantastic help! Thanks again😁

Reply from Good Life Plus
Edward who I spoke to was very upbeat and explained everything well

Reply from Good Life Plus
Very polite bubbly person no pressure

Reply from Good Life Plus
Today I spoke with Kieran from the main office in London, he's an asset to your company! He's a really polite and informative member of your team. I found him easy to talk to and what I liked was that he wasn't pushy . He knew a lot about your company, I am going to sign and give it a go because of the service , your company has a real personal touch about it . All the best,
Jonny

Reply from Good Life Plus
Good customer service from Edward keep up the work also polite and kind

Reply from Good Life Plus
Sam was very helpful and polite when explaining what i had won and the subscription offered. He was very clear and easy to understand

Reply from Good Life Plus
Had a lovely chat With adam as he was really helpful and nice and told me more about other things packages as I enjoyed listening to him

Reply from Good Life Plus
Ceiron was very helpful today! Still waiting for an amazing cash prize🤞

Reply from Good Life Plus
Spoke with Sam today who has exceptional customer service skills and extremely polite.
I think he should definitely be getting his 6 monthly bonus this month!
Thanks for helping with entering me into the draws Sam!

Reply from Good Life Plus
When I spoke to the representative, Sam, he was understanding and explained the process without any commitment, also understood my current circumstances. With know pressure, I would use the offers and n future when my situation changes for the better.

Reply from Good Life Plus
it was amazing and the person helping me was amazing he needs a pay rise!!! Sam was brilliant!!!

Reply from Good Life Plus
I spoke to a lady called Janey she explained everything to me what i needed to know about my question.
It was a pleasure to talk to Janey she has a very pleasant attitude and was extremely helpful.
We could do with more people like Janey when needing to get questions explained a really good experience thanks Janey.

Reply from Good Life Plus
After a little bit of confusion, I must say that when I spoke to Sam he was so helpful so knowledgeable and it changed me from being the non-existent Customer to a potential returning Customer. These guys seem to me like one of the most trustworthy competition companies out there wish everyone the best of luck unless I’ve gotta get that Mercedes. Whehay

Reply from Good Life Plus

Reply from Good Life Plus
Spoke to Sam very friendly and helpful guy

Reply from Good Life Plus
I spoke to Sam Pleasant staff not to pushy, good deals but yet to win big.

Reply from Good Life Plus

Reply from Good Life Plus
I spoke with Jamie-Leigh at 11:30am. She was very professional and helpful throughout the whole conversation. She explained the prizes that I had won and the process of receiving it very clearly then she then explained the website very nicely and how the different. memberships work and what came with them. She took the time to answer any questions that I had and made the whole process easy to both understand and follow. Big thanks to her xx

Reply from Good Life Plus
Sam was very friendly and informative. He didn't keep me on the phone was a pleasure to speak with.
Fingers crossed on the competition now 🤞

Reply from Good Life Plus
Been a customer/member with Good Life Plus for years.
I got a call in January to say I won an upgraded membership for 3 months. Instead of upgrading my membership, I found they instead set up a new membership and I have been charged for two memberships each month since January.
I called and spoke to a lady who confirmed the notes on the system said he should have upgraded it, not set up another one to charge me twice.
When I asked for a refund, she said the managers won’t refund and they don’t like to refund. I challenged how they won’t refund me when they’ve been incorrectly charging me twice each month to two different cards. She said I was right and she understands, but they won’t refund me.
After going back and fourth with her manager, I was promised a call back last week but no one has called me. I called today to chase and was told I’d get a call this morning.
I didn’t get a call so I called this afternoon and they put the phone down.
Seems you get good service until something goes wrong and they owe you money. They owe me £105.00 and are refusing to pay it back!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.