Goodnature - New Zealand Reviews 

528
•
TrustScore 3 out of 5

3.2

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Rated 2 out of 5 stars

This company has very poor details on their advertising I wanted the starter kit as shown . I should have read what was included In the end I had to buy three different times to get the starte... See more

Rated 5 out of 5 stars

I am very pleased with the results from my Goodnature A24 rat and stoat humane trap. The device was more versatile when mounted to a wooden frame, positioned where rats previously dug-up pot plant soi... See more

Rated 2 out of 5 stars

Range of possum lure (e.g. Larger 500g pouch) and traps have been reduced making servicing of thr traps now more expensive. Its very early in the life cycle of a product to be deprecating support fo... See more

Company replied

Rated 4 out of 5 stars

Well, it's not my experience, but a friend of mine who used to live not far from a creek in Brisbane Australia and he had a terrible time trying to get rid of all the vermin coming from the creek. He... See more

Company details

  1. Pest Control Service

Written by the company

We started Goodnature for good reason: to see endangered wildlife in New Zealand and around the world flourish again. This means getting on top of a bunch of pests - rats, stoats and possums for starters. We also want to go about it kindly, without using nasty toxins. That’s why we develop humane traps that automatically reset and are easy and safe to use.


Contact info

3.2

Average

TrustScore 3 out of 5

528 reviews

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3.2

All reviews

(528)

1 review in the last 12 months

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Rated 5 out of 5 stars

Such a simple process to order new…

Such a simple process to order new lure, gas etc. First time online ordering and found it easy. Keep up the great work team, your traps are amazing, very well made and so effective. The chirp I find is accurate and easy to identify the kills on my phone. The rats in my area are getting hammered.
Well done on an awesome pest control system and backup.

June 3, 2022
Rated 4 out of 5 stars

CO2 cannister

The website, ordering & payment aspects of the website are very easy to follow. However Goodnatures attention to detail when packaging the order fell short of my expectations (& I'm sure theirs) when only 1 CO2 cannister was first sent when I actually ordered 2 & was billed accordingly.
Upon a phone call to explain this, there was no hesitation in rectifying this mistake.
Steve Franklin
Pukehangi
Rotorua

June 1, 2022
Rated 4 out of 5 stars

It’s doing what it should

It’s doing what it should to eliminate the rats foolish enough to look up for more tasty treat food. Have dealt to two rats under the house, but am not sure that the chirp is syncing as it should to my phone. Does it only do this when it triggers, or should it do so regularly when my phone is in bluetooth range? If the latter, how do I get it to sync?

May 21, 2022
Rated 5 out of 5 stars

Speedy

After making the decision to purchase a trap, based on a recommendation the process from sale to delivery at door was super fast. Quite a relief when you realize you have a rat issue!

May 17, 2022
Rated 2 out of 5 stars

Range of possum lure and traps have…

Range of possum lure (e.g. Larger 500g pouch) and traps have been reduced making servicing of thr traps now more expensive. Its very early in the life cycle of a product to be deprecating support for larger users or the A12.

What appeared to be a legit, useful product appears more likely now to be a marketing led company more interested in hype than being around and reliable for the long term.

May 15, 2022
Goodnature - New Zealand logo

Reply from Goodnature - New Zealand

Hi Ainsley, just to clarify, we haven't reduced the range of lure for our A12 possum trap, only discontinued production of the trap itself. The trap has been around for ~10 years so it was due for an upgrade but at this point in time we have other commitments that means we don't have the ability to do this at this stage. We have a wider commitment to trapping possums long term but want to make sure we can put our full time and energy into it to make the best humane trap possible.

We are still happy to support anyone with an A12 with tips, advice etc. and replace faulty traps within warranty. - Thomas

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