Goodnature - Australia Reviews 

119
•
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

used trap initially with bluetooth issues and co2canister depleted with less strikes than advertised and then food pouch was eaten fully lasting only 3 weeks. inbought new co2 canister and butter nut... See more

Rated 5 out of 5 stars

The A24 with trap stand is the best rat killer ever! Works perfectly, resets it'self and records valuable data offering you patterns these pests live by and how to use that information to your advanta... See more

Rated 2 out of 5 stars

I have had the A24 trap with stand and chirp for approximately 4 months now and have only got 2 rats from 2 different locations. These where caught on the 1st or 2nd night when the trap was first plac... See more

Company replied

Rated 4 out of 5 stars

This is only for the purchasing online experience that I encountered. The web page was a bit buggy. Eg, if I registered an account and put some things in the cart, I had trouble navigating back to the... See more

Company details

  1. Pest Control Service

Written by the company

We started Goodnature for good reason: to see endangered wildlife in New Zealand and around the world flourish again. This means getting on top of a bunch of pests - rats, stoats and possums for starters. We also want to go about it kindly, without using nasty toxins. That’s why we develop humane traps that automatically reset and are easy and safe to use.


Contact info

3.5

Average

TrustScore 3.5 out of 5

119 reviews

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3.5

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(119)

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Rated 2 out of 5 stars

The concept is wonderful but my Aussie…

The concept is wonderful but my Aussie rats and mice are not keen on NZ lures
...only had minimal success and only if I put peanut butter in it. A disappointing and expensive trap. I still love the concept though.

May 23, 2022
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Reply from Goodnature - Australia

Hi Kim, I'm sorry to hear you haven't had success with your A24. If the rats aren't going into the trap it could be for a couple of different reasons, such as location, competing food sources or prefeeding. We would be happy to help you get your trap working, just get in touch via email to hello@goodnature.com.au - Thomas

Rated 5 out of 5 stars

This is a good thing!

Noticed I had some rats moving into the shed, recall seeing a few you tube videos of the A24 in action and thought why not give it a go.
Purchased online delivery was inside of 3 days set up is simple and the trap delivered the goods straight away!
3 rats down in 4 nights. Couldn’t be happier with the trap and after sales support. Will be buying a second trap real soon

May 23, 2022
Rated 1 out of 5 stars

app stopped working with the product

app stopped working with the product. I phoned and spoke to someone who never fixed it and never called me back.

May 23, 2022
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Reply from Goodnature - Australia

Hi Mark, it's very unusual that we don't get back to customers after we have spoken to them, so apologies for that! We would be happy to help you get your app up and running if you would like to get in touch with us at hello@goodnature.com.au - Thomas

Rated 5 out of 5 stars

Easy to order

Easy to order, good delivery time too. My last order is the consumables for a product I bought some time ago. It reassuring to know this company is trading and hopefully doing well.
I’m a fan

May 23, 2022
Rated 3 out of 5 stars

Hard to set up

May 23, 2022
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Reply from Goodnature - Australia

Hi Nick, it would be great to understand what you found hard to set up, we have tried to make it as easy as possible for anyone to be able to get it up and running! Let us know at hello@goodnature.com.au - Thomas

Rated 1 out of 5 stars

Your rat trap doesn’t work

Your rat trap doesn’t work, I have had it for over a month and caught nothing.
Tried different bait still didn’t work.
Set a camera up to see what is going on, rats sniff around the trap but not interested in sticking there head in the trap.
Wasted $200.

May 23, 2022
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Reply from Goodnature - Australia

Hi Philip, I'm sorry to hear you haven't had success with your A24. If the rats aren't going into the trap it could be for a couple of different reasons, such as location, competing food sources or prefeeding. We would be happy to help you get your trap working, just get in touch via email to hello@goodnature.com.au - Thomas

Rated 1 out of 5 stars

Product performance

Delivery of products was fast. Products were as described. Service was great. My biggest disappointments were in the performance of the product. It did not strike atleast once! For the price point $250, it was one expensive product that didn't catch one mice! The simple black mouse traps that was purchases from the supermarkets caught more mouses!! Furthermore, you have to buy the gas bottle after about approx. 3 mths, for it to continue to work. So my recommendation would be not to waste your time and money. There are much more effective products and cheaper out in the market, buy them instead!

May 23, 2022
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Reply from Goodnature - Australia

Hi Ka, I'm sorry to hear you haven't had success with your A24. If the rats aren't going into the trap it could be for a couple of different reasons, such as location, competing food sources or prefeeding. We would be happy to help you get your trap working, just get in touch via email to hello@goodnature.com.au - Thomas

Rated 1 out of 5 stars

Doesn’t work

Doesn’t work. Do not buy this product. It does not kill rats.

May 23, 2022
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Reply from Goodnature - Australia

Hi Andrew, I'm sorry to hear you haven't had success with your A24. If the rats aren't going into the trap it could be for a couple of different reasons, such as location, competing food sources or prefeeding. We would be happy to help you get your trap working, just get in touch via email to hello@goodnature.com.au - Thomas

Rated 1 out of 5 stars
Goodnature - Australia logo

Reply from Goodnature - Australia

Hi David, I'm sorry to hear you haven't had success with your A24. If the rats aren't going into the trap it could be for a couple of different reasons, such as location, competing food sources or prefeeding. We would be happy to help you get your trap working, just get in touch via email to hello@goodnature.com.au - Thomas

Rated 5 out of 5 stars

A24 rodent trap

Bought your A24 and was not 100% confident after spending $100's on solutions to date.

Installed yesterday and what can I say - BRILLIANT

I have not had time to empty tray as it keeps getting rodents -- 2 now with a 3rd hovering (watching on my "roof rodent cam" surveillance system)

3 days later and rodent problem resolved with no issues reported for 5 days now.

GREAT PRODUCT, I am glad now that I took the gamble... should have done months ago

May 23, 2022
Rated 3 out of 5 stars

Good product and have caught a good…

Good product and have caught a good number of rodents.
The app the way it always needs to be connected and doesn't seem to update well needs work.

May 23, 2022
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Reply from Goodnature - Australia

Hi Stephen, Hopefully I can clarify how the Chirp works which may help in understand why it isn't syncing! Chirp will only communicate to your phone if it has something to report, such as a kill. If it doesn't have a kill it won't sync with your phone to save power. If you would like Chirp to force sync with your phone you can take Chirp off the trap, flip it upside down and place it back on the trap. You should see the 'Last synced' field on your app update to the current date and time.

If you have any questions or you think it might be a fault with theChirp you are welcome to get in touch with us at hello@goodnature.com.au - Thomas

Rated 1 out of 5 stars

This product did not catch a single…

This product did not catch a single rat. We have it installed properly and have checked that it is firing. It’s been a few months and no success.

May 23, 2022
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Reply from Goodnature - Australia

Hi there, I'm sorry to hear you haven't had success with your A24. If the rats aren't climbing into the trap it could be for a couple of different reasons, such as location, competing food sources or prefeeding. We would be happy to help you get your trap working, just get in touch via email to hello@goodnature.com.au - Thomas

Rated 4 out of 5 stars

good Trap but new models expensive

I have two of your traps (no chirp only a counter) here in Perth Western Australia, so far they have accounted for 6 rats from my back yard. (Great)
My concern is that the traps now cost 199.00AUD plus shipping!!
When I recommend the traps to people over here in Perth they are put off by the price.
Can you please make a cheaper version for budget conscious house holds over here in Aust and around the world.
Most people over here don’t give a rats a*se about the bluetooth chirp, they just require a trap that works at a reasonable price.
Other than that these are great traps.

Regards

Stuart

May 23, 2022
Rated 1 out of 5 stars

Really disappointed that the app…

Really disappointed that the app requires location functionality at all times, and tracks my location. This is unnecessary and not ideal from a privacy perspective. I also seem to get notifications for irrelevant things in the app, and don’t seem to get notifications for trap operations. Pretty disappointed.

May 23, 2022
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Reply from Goodnature - Australia

Hi Greg, the location settings is a requirement by the phone's OS to communicate with the Chirp. If you don't wish to have this on all the time you can switch it off when you are not wanting to receive data from the Chirp. In the meantime, I have passed your feedback onto the team - Thomas

Rated 1 out of 5 stars

The product is not as good as it…

The product is not as good as it claims. I have had the trap for over three months, it killed a mouse while my shed is full of mouse and rats. Purchased a $35 trap on eBay and killed three rats within a week. Goodnature trap is bot worth the money.

May 23, 2022
Goodnature - Australia logo

Reply from Goodnature - Australia

Hi there, I'm sorry to hear you haven't had success with your A24. If the rats aren't going into the trap it could be for a couple of different reasons, such as location, competing food sources or prefeeding. We would be happy to help you get your trap working, just get in touch via email to hello@goodnature.com.au - Thomas

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