Goodnick Reviews 145

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being supportive, friendly, and providing prompt feedback. The service is described as excellent, with many appreciating the well-planned and manageable 20-minute sessions that fit easily into busy schedules. Reviewers also highlight the clear explanations, encouraging atmosphere, and the availability of support from both the team and other participants, making the online program feel less isolating. However, some people mentioned that the “Coach Led Support and Accountability” aspect, which is a key advertised feature, felt basic and lacked certain important elements, with some even giving it a low rating. There were also comments about a lack of actual accountability from coaches and instances where exercises were not tracked as completed.

What people talk about most

Staff

People report positive experiences with staff, highlighting their encouraging, friendly, and supportive... See more

User experience

Clients share positive opinions on user experience, highlighting the program's flexibility and ease of... See more

Customer service

Users describe positive interactions with customer service, highlighting prompt, efficient, and complete... See more

Service

Reviewers highlight positive aspects of service, with many praising the first-class service, great programs,... See more

Subscription

Customers express great satisfaction with their subscriptions, with many continuing their membership after... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Goodnick is the perfect way for older women to improve their fitness. It starts gently then week by week increases the challenge to build core strength, flexibility and mobility. Support is great, w... See more

Company replied

Rated 5 out of 5 stars

Loved this 9 week program. It’s the only online exercise course that I’ve ever stuck with. 20 minutes every other day plus a weekend stretch class. My strength, stamina & balance has definitely impro... See more

Company replied

Rated 5 out of 5 stars

Motivational workouts which are really well planned and fun. Don't have to put too much thought into it, just follow the program and all bases covered -strength, balance, mobility, flexibility and car... See more

Company replied

Rated 5 out of 5 stars

Friendly communication and support offered for my request to return to Goodnick after some time away, made me feel like l'd never been away. Enjoying workouts again and fitting in the sessions at ho... See more

Company replied


Company details

  1. Fitness and Nutrition Service

Written by the company

Age Smarter with the World’s most effective exercise routine for women over 50. Our unique, powerful and science-backed programme is the most effective way to offset age related muscle loss and increase bone density, keeping you stronger and more mobile for life.


Contact info

4.8

Excellent

TrustScore 5 out of 5

145 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Great short workouts!

Three 20 minute work-outs every week, easy to fit into a busy schedule and very enjoyable. In my late 70s, I have stopped my gym membership and needed motivation to do regular exercise and have just finished Week 4. This is a great program that everyone should be able to do to their own ability and still benefit. Emma demonstrates very clearly and is an inspiration.

October 16, 2021
Unprompted review

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