Goodrxmedicine Reviews 152

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, describing them as high-quality and effective, often exceeding expectations. Many people highlight the excellent customer service, noting the team's responsiveness, helpfulness, and prompt communication. The ordering process is frequently described as easy and straightforward, with many consumers appreciating the overall efficiency and reliability of the service. However, some customers experienced issues with the delivery service, including delayed shipments, packages not arriving, or being held up at customs. A few other people also felt that communication regarding order status, especially for delays or unavailable products, could be improved.

What people talk about most

Delivery service

People report ambiguous experiences with delivery service. Many customers praise the fast shipping and timely... See more

Product

Reviewers mention positive feedback about product. Many customers are satisfied with their purchases, noting... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fast, friendly, and... See more

Order

Clients share positive opinions on order. Many customers praise the ease of ordering, paying, and receiving,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the... See more

Based on these reviews

Rated 5 out of 5 stars

Good value on vidalista 40mg. So many problems trying to pay other Indian Pharmacies. So easy to pay with crypto. Only 5 days from Dispatch to delivery in Thailand. Thankyou Rodney

Rated 5 out of 5 stars

Once again GRX knocked it out of the park, supreme customer service if you have tried the rest depend on the best use Good RX you will be glad you did!!

Rated 5 out of 5 stars

Have been ordering with this company for a few years. They are always great to deal with in every aspect. I have only once had an issue with shipment, and they corrected it with no questions asked. De... See more

Company replied

Rated 5 out of 5 stars

Well. My experience was great because they took care to guide me on how to use "wise", a payment method I was unfamiliar with in my old age. As well, the shipment came quickly. The product was what... See more

Company replied

Rated 3 out of 5 stars

Overall, I rate them above average ☆☆☆☆. I find their customer service very responsive and helpful. However, it would have been constructive to inform me during my last order, which was delayed and h... See more

Rated 5 out of 5 stars

This company is absolutely fantastic. They are reliable, prompt in addressing concerns, and readily available from the 1st call until the day of delivery. Their products are life changing and turn m... See more

Company replied

Rated 1 out of 5 stars

The package was never delivered. The local post office say the address was invalid. It was sent back to sender. The address should been : 140 cranberry st. Unit 284... See more

Company replied

Rated 5 out of 5 stars

These guys are great, they ship right away and their product is awesome. This is at least the fifth time I have ordered from them, they are reliable, courteous and honest in their advertising.

Company replied

Rated 5 out of 5 stars

This is a great service. Tariffs caused delay but they kept me informed. The contact person was very respectful and appreciative of my business. Thank you!

Company replied

Rated 1 out of 5 stars

They didn't send an invoice and the goods were stopped at customs. I've needed to prepare all the paperwork and it took a month to clear customs. Asked the for docs but they never sent.

Rated 5 out of 5 stars

The online ordering was made easy. No foreign money transfer. Was informed of what was happening with order. Delivery was quick.

Rated 5 out of 5 stars

Great service overall. Prompt accurate answers to questions. Very polite and very good at knowing how to use their carriers

Rated 3 out of 5 stars

From 15/5/25 to 26/5/25 there was no updates on your tracking system. Customer service says "it takes time, please be patient"

Company replied

Rated 5 out of 5 stars

Have bought from site for at least a year. Never any issues. Great products and prices. Discreet shipping and great communication.

Company replied

Rated 1 out of 5 stars

They refuse to ship my order. I paid them, sent them a receipt of payment from my bank, but they won't ship my order. It has been over a month and I have not received my order. I don't think it is a l... See more

Rated 5 out of 5 stars

What a first great experience with super fast shipping and on time delivery. I look forward to placing my next order. Thanks

Company replied

Rated 5 out of 5 stars

Fast and easy to pay... Order was received within 2 weeks as they said it would... Very pleased with this company.. they definitely have a repeat customer with me..

Company replied

Rated 5 out of 5 stars

Thanks GoodRX for another successful refill. I appreciate the superior customer service and as always speedy delivery if your using Good RX you know if your not using GRX get with the program you wil... See more

Company replied

Rated 5 out of 5 stars

Shipping took a bit longer than I expected after I paid, but the package has arrived and I know you are working with tariff issues.

Company replied

Rated 5 out of 5 stars

Order arrived safely and in reasonable time. Very satisfied with the purchase and item does exactly what I needed it for. Thank you

Company replied

Rated 5 out of 5 stars

My experience has been great recieve orders in a reasonable amount of time im satisfied with the service that you provide for me thank you!

Rated 5 out of 5 stars

This company was able to ship my medicine even with tariffs and shipping restrictions. Very happy with the service.

Company replied

Rated 5 out of 5 stars

Product was as described. Good price/value. GoodRxMedicine provided USPS tracking so you know when order will arrive.

Company replied

Rated 5 out of 5 stars

Goodrxmedicine has a great selection of products. Good communication throughout the entire ordering process. Product arrived at the time that they indicated. Overall, very satisfied with this company... See more

Company replied

Rated 5 out of 5 stars

Always best customer service, very good products and package always arrive fast. Thank you!

Company replied

Rated 5 out of 5 stars

Great costumer service and nice people. Always answer emails in a timely manner. Thank you guys.

Rated 5 out of 5 stars

These guys are great! They are ALWAYS prompt in servicing a request and their product is top notch! 100% would refer this company to a friend.

Company replied

Rated 5 out of 5 stars

The excellent and efficient service. Delivered within 14 days. Keep up the great work 👍

Company replied

Rated 5 out of 5 stars

Very polite and attentive to detail. Every order is handled with care.

Company replied

Rated 5 out of 5 stars

This company is great! They always get the order right and they ship it out right away. Highly recommend!

Company replied

Rated 5 out of 5 stars

Prompt and timely service. Great customer care provided! Highly recommended!!

Company replied

Rated 4 out of 5 stars

It takes a little over a month to get the order, and you begin to wonder if it’s ever going to show up. Email confirmation states 2-3 weeks.

Rated 2 out of 5 stars

I have always been satisfied with every product I received in the past. But for some reason this last order has been hit and miss.

Company replied

Rated 5 out of 5 stars

Excellent communication, quick to ship, smooth transaction. Will order again. Thank you.

Company replied

Rated 5 out of 5 stars

Great company with fair prices! They are a pleasure to work with and do business with

Company replied

Rated 5 out of 5 stars

I paid the money, and the medicine arrived. That's all I ask. Yes, I will order again.

Company replied

Rated 1 out of 5 stars

My parcel has not arrived, I have payed $253 and I have received nothing.. This,I guess was a spam ..

Company replied

Rated 1 out of 5 stars

I have been trying to reach a prescriber in Indiana since yesterday afternoon. I am paying for the medical program and need a new prescription. I was waiting several hours yesterday and several hour... See more

Rated 1 out of 5 stars

Until now the monk in HOCHIMINHVIETNAM STILL DIDNT RECEIVED MEDICATION. I always has to call the vendor to ask every week so TERRIBLE UNBELIEVABLE

Rated 5 out of 5 stars

Great service. Product is as shown. No issues

Company replied

Rated 1 out of 5 stars

Horrible experience. I ordered at the beginning of January and I got held up in customs/flagged. We are now over 35 days in and still no product. They responded and said they were going to send anoth... See more


Company details

  1. Online Pharmacy

Written by the company

At GoodRx Medicine, we are committed to making high-quality healthcare accessible and affordable for everyone. Our mission goes beyond financial gains; we prioritize the well-being and satisfaction of our customers. We believe in building our success on outstanding customer experiences that value convenience, trustworthiness, and customer satisfaction. At GoodRX Medicine, we support your health journey with the reliability and care you deserve. Our medicines are approved by the World Health Organisation and Food and Drug Authority. We have some leading companies associated with us, some of them are- Cipla, Lupin, Torrent, Sunrise Remedies, Ajanta Pharma, Pfizer, etc. Moreover, GoodRx Medicine is dedicated to making high-quality healthcare accessible to people across the countries like United States, the United Kingdom, etc. We promise to deliver the exact medications you need with a 100% guarantee of speed, safety, and privacy. We sell medicines across different categories, including Sexual Wellness, Men’s Health, Women’s Health, Diabetes, Heart and Blood Pressure, etc. Additionally, we assist users in making well-informed decisions about medication choices through fine and exceptionally informational articles. Thus, GoodRx Medicine is your trusted partner in achieving optimal health, providing reliable, high-quality medications across various categories with a commitment to providing healthy well-being to all at affordable prices.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

152 reviews

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1-star

Replied to 41% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Takes time, but it's worth it.

The process was easy and straightforward. Overall it takes a while but I knew that going in. They were responsive to questions and I will not hesitate to use them again.

October 4, 2025
Rated 4 out of 5 stars

Still waiting on refund for incorrect…

Incorrect items sent, but refund provided

October 5, 2025
Goodrxmedicine logo

Reply from Goodrxmedicine

We truly appreciate your patience, Sarah. Your refund request is in process, and our team will connect with you soon to keep you updated.

Rated 5 out of 5 stars

This is a great service

This is a great service. Tariffs caused delay but they kept me informed. The contact person was very respectful and appreciative of my business. Thank you!

September 19, 2025
Goodrxmedicine logo

Reply from Goodrxmedicine

Thank you for your trust and patience. We’re delighted to hear you had a positive experience with our team.

Rated 5 out of 5 stars

Satisfied customer

Order arrived safely and in reasonable time.
Very satisfied with the purchase and item does exactly what I needed it for.
Thank you

September 22, 2025
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Reply from Goodrxmedicine

We really appreciate your kind words. It’s great to know you’re satisfied with your purchase.

Rated 5 out of 5 stars

Great Service

This company was able to ship my medicine even with tariffs and shipping restrictions. Very happy with the service.

September 20, 2025
Goodrxmedicine logo

Reply from Goodrxmedicine

Thank you for your kind words! We’re pleased to know that our team was able to ensure a smooth delivery experience for you.

Rated 5 out of 5 stars

Consistent customer care

Goodrxmedicine has a great selection of products. Good communication throughout the entire ordering process. Product arrived at the time that they indicated. Overall, very satisfied with this company and my experience. Highly recommend!!

September 19, 2025
Goodrxmedicine logo

Reply from Goodrxmedicine

Thank you so much for your feedback! We're glad to have met your expectations!

Rated 5 out of 5 stars

Shipping took a bit longer than I…

Shipping took a bit longer than I expected after I paid, but the package has arrived and I know you are working with tariff issues.

September 20, 2025
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Reply from Goodrxmedicine

Thank you for your understanding, Frank. We highly appreciate your review.

Rated 1 out of 5 stars

I haven’t received my package

I haven’t received my package

September 18, 2025
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Reply from Goodrxmedicine

We’re sorry for the delay and appreciate your patience. Your order has now been delivered. We hope everything arrived in good condition.

Rated 5 out of 5 stars

Always best customer service

Always best customer service, very good products and package always arrive fast.
Thank you!

August 12, 2025
Goodrxmedicine logo

Reply from Goodrxmedicine

Thank you so much for your kind words, Sahar! Your continued trust means a lot to us.

Rated 1 out of 5 stars

My parcel has not arrived

My parcel has not arrived, I have payed $253 and I have received nothing..
This,I guess was a spam ..

August 7, 2025
Goodrxmedicine logo

Reply from Goodrxmedicine

We’re really sorry to hear about this experience, Asan. Your original parcel was stuck in transit. But, please rest assured; we’ve already dispatched a replacement, so you’ll receive your order without further delay.

Rated 5 out of 5 stars

Philly Life

What a first great experience with super fast shipping and on time delivery. I look forward to placing my next order. Thanks

August 12, 2025
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Reply from Goodrxmedicine

We’re so glad your first experience with us was a great one! We look forward to serving you again soon.

Rated 5 out of 5 stars

Fast shipping

Fast shipping, good product

July 28, 2025
Goodrxmedicine logo

Reply from Goodrxmedicine

Thank you so much for your kind feedback!

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