Goods Reviews 399

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I visited Goods today for the first time today on recommendation that they're the best in the business for a bra fitting. And I can reveal, Katalina was incredible. She was so professional, and explai... See more

Rated 5 out of 5 stars

I had a really good experience at Goods' lingerie department last Saturday. Karolina was incredibly helpful with finding a bra. Thanks to her guidance and their summer sale, I ended up buying two bra... See more

Rated 5 out of 5 stars

I give Good's 5 stars because they helped me so good with my weborder. They told me that rhey usually don't send anything antyhing to other countries but they have sent the dress I loved to The Nether... See more

Rated 5 out of 5 stars

Fantastic service. Excellent prices and selection of clothes. Delivery was very quick, one item was unavailable but a lovely lady called me and I could get an alternative, she was so friendly! Will de... See more

Company details

  1. Department Store
  2. Beauty Salon
  3. Children's Clothing Store
  4. Gift Shop
  5. Lingerie Store
  6. Shoe Store

About Goods

Written by the company

Good's is Kilkenny's premier fashion destination with over four floors full of stylish and beautiful things for women & children of all ages, offering a wide range of fashion, beauty, shoes, and lingerie products.

Our fashion section is diverse and caters to women of all ages. From casual wear to evening gowns, we have something for everyone. Our children's clothing section is equally impressive, with a variety of styles for infants, toddlers, and kids.

The beauty section has a broad selection of skincare, haircare, and makeup products from top brands. Whether you're looking for a new foundation or a luxurious face mask, our beauty advisors are always on hand to offer expert advice.

Our shoe department is extensive, with everything from stylish boots to comfortable sneakers. We also offer a wide range of sizes to ensure that every woman can find the perfect fit.

Lastly, our lingerie section features a variety of bras, panties, and sleepwear. Our experienced fitters are available to assist you in finding the perfect size and style for your needs.

At Good’s, we pride ourselves on providing exceptional customer service and offering the latest trends in fashion and beauty. Whether you're shopping for yourself or your children, we're confident you'll find everything you need.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

399 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Baby gift

I ordered the goods, baby clothes and they arrived promptly with a little note which I thought was nice. Everything was as it said

July 22, 2022
Rated 5 out of 5 stars

Excellent Service

Brilliant store, very efficient and very helpful... ship orders next day with DPD, Anne Marie I'd a pleasure to deal with... I will definitely order again...

July 7, 2022
Rated 5 out of 5 stars

So impressed

So impressed - fast delivery, well packaged and easy to use website
Stress free
Will definitely be a returning customer

July 5, 2022
Rated 1 out of 5 stars

Product out of stock

I ordered and paid for the product. I was told a few days later the product was out of stock. I also had to ring to get my postage refunded. The staff on the phone are very nice and helpful tho.

June 26, 2022
Rated 5 out of 5 stars

Staff very courteous ànd helpful

Staff very courteous ànd helpful, shoes arrived promptly, paid full price, two days later they were reduced in sale, rang customer service, was allowed sale price, difference was credited to my account.

June 19, 2022
Goods logo

Reply from Goods

Hello Frances, we're glad you were happy with the service you received and that our Shoe Suite staff were able to look after you. We hope we can help you again in the future.

Rated 1 out of 5 stars

I ordered a pair of shoes

I ordered a pair of shoes - total cost 40.95e - got a 4 euros discount as I was a new customer. Got an email today to say I was getting a refund of 36 euros. No explanation - no shoes. Very annoyed that my refund is less than what I paid. Why do goods.ie think it is acceptable to keep my 4e? Is my 4e to pay for the absolutely shocking lack of customer service??? I hope my 4e will be refunded to my account ASAP!!!. It is not theirs to keep...

June 13, 2022
Goods logo

Reply from Goods

We apologise for the mistake with the shipping refund. It was simply human error. We have now corrected that and the full amount you paid has been refunded to you. I can assure you we were not trying to keep your money.

We pride ourselves on our customer service here at Goods, as our 5 star reviews show but we're human, mistakes happen sometimes, as I'm sure you understand.

Rated 5 out of 5 stars

Excellent customer service

From the time I ordered the bra to when my husband picked it up at your Click & Collect all went well.
Unfortunately it didn’t suit me & a friend returned it for me. The refund was in my account within days.
So all good hence 5 stars

June 13, 2022
Goods logo

Reply from Goods

Thank you Mary, we really appreciate the great review. Hope we can help again in the future.

Rated 3 out of 5 stars

I left email regarding my order and I…

I left email regarding my order and I did not receive a reply

June 12, 2022
Goods logo

Reply from Goods

We're sorry for the late reply to your email. We're currently short staffed and it's taking slightly longer to get to get back to people online. I've checked your order and I see that it's been delivered to you but if you need further assistance please don't hesitate to contact us through our website.

Rated 1 out of 5 stars

The item I ordered was out of stock…

The item I ordered was out of stock approximately a week yet its still for sale on the website.
Very disappointing that you offer an online service that you don't update.

June 3, 2022
Goods logo

Reply from Goods

We apologise about that Sinead. It can take up to 15 mins for our in-store system to sync with our online and sometimes items get sold in that time. We are however working on a new system which we hope to have up and running shortly and that will put an end to issues like this. Again, sorry for the inconvenience and if we can help again please don't hesitate to let us know.

Rated 5 out of 5 stars

5 star company😊

Great online service..got items i couldnt get locally...very fast delivery from DPD...will be useing again😁

June 1, 2022
Goods logo

Reply from Goods

Thank you Kathleen for your review. Glad you're happy with your service and we hope we can help again in the future.

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