Goodstack Reviews 721

We had an issue with uploading supporting documentation. Staff at Goodview responded promptly with an alternative way to resolve the issue. They kept us regularly updated with progress on our verifica... See more

We have now renewed our Zoom account with the same non-profit status we had in 2025-26. We were initially rejected by Goodstack and attempts to get help were met with auto-generated emails and what s... See more

After a very bad first experience on the front web (too automated process) and a following complaint,all the team took care about my issues by email and had a constructive mind. Thanks to support tea... See more

Very bad. You send all the legal documents and yet they can't verify you are a non-profit. Then what ? I talk with them by email explain the documents etc they tell me oh okay allright. Then ask me to... See more

Fast and Seamless Nonprofit Verification I didn’t need to deal with anyone directly — the entire process was automated, clear, and efficient. Everything worked smoothly, and I received my nonprofit... See more

We are a small non-profit and for us it is the small things such as: quick response, intentional attention and direction. This is what we have received from Goodstack. Your attention reinterates that... See more

Goodstack is the trusted source to get approved as a non-profit by many of the big companies that offer benefits for getting your non-profit started. The requirements are clear; read them before you s... See more

Originally able to login to my account then after receiving approval email I can't login to my account. AI chat gave many things to try but none worked (forgot/reset pwd,clear cookies,different brows... See more

I had no idea that my 50% non-profit discount was no longer available through Zoom's prior partner. So when I renewed my subscription I was charged full price. That amounted to almost $2000 extra.... See more

During the approval process we needed to slow down the process until our membership had a chance to review and develop consensus that this was the best path forward. I wrote Goodstack to let them kno... See more

Great & Supportive! Goodstack was responsible for the approval process with my Church's Microsoft 365 Nonprofit eligibility and no doubt, it was complicated with outdated information on out we... See more

I tried to contact Goodstack about the account our company allegedly already has with them, but as no one of us knows the email address it is set up with, we can't reset the password. I emailed them v... See more

Hiya! It's Maya from The Daily Cash Foundation. Goodstack has been nothing but good to my church and I'm familiar with their customer support. Ashley helped us a lot in the past. The ac... See more

It is a pleasure doing business with such professionals at Goodstack. They were recommended to me by Google when applying for a non profit org I run and I can only recommend them for their efficiency.... See more

I am truly grateful for your help. Despite my clumsy questions and handling, you remained patient and guided me through the solution step-by-step. I especially appreciated how you followed up afterwar... See more

A bit of a frustrating setup and application experience. Our organization a new 501c3 nonprofit had to resend in the same documentation after each of our program applications were denied even though... See more

If I had looked for an organization or company as a game changer to serve non-profit organizations, now I do believe I have found one. I am so privilege to be associated with Goodstack.org, you are in... See more

Mae and Her colleagues were amazing. I was trying to explore discount for adobe acrobat but I got denied because we were put in the wrong category. I reach out to the team and they asked me to send th... See more

"Maja was extremely helpful and responsive. I have submitted the proof of ownership and clicked the verification link today. I am rating the support highly because I trust Maja will finalize my approv... See more

Although we began on the wrong foot due to some digital issues and the AI automations auto reject mode, GoodStack Customer Support team solved the issues with much better guidance on what is missing a... See more

The process that Goodstack have had to go through with my organisation is very thorough and exacting. This have been done at both an automated level and a personal one. My contact with Goodstack has b... See more

Initially all the information needed to confirm our non-profit status was not submitted. However Ezra stayed with it kept me informed about what I needed and what progress was being made. We finally g... See more

The people were great to deal with. Very prompt, explained things well and did things well within timeframe. Initial issue with submissions of documents but easily dealt with by everyone.

super responsive and we had a response from a human by email - our problem was a bit tricky and everything was resolved quickly and effectively

I was guided to your site by Google to determine whether our foundation was legitimate. I provided the information necessary. While I was waiting for the results of your research, your company starts... See more

The Goodstack team that assisted with my Google Workspace for Nonprofits application this March was amazing. They were patient and supportive throughout the process and successfully resolved my reques... See more

I had experienced a problem and the team was quick to reach out to me and work diligently to bring about a solution and outcome to me advantage. The communication with the team was uninterrupted , pro... See more

I received prompt and clear responses that helped me better understand the situation and make the best decisions to address my needs. Thank you to the team for the support!

I like the way Goodstack handled my feedback iand subsequent resolution of issues. I started exploring Goodstack and there are a number of discounts and benefits to non-profits. I like the one click o... See more

It was so unusual and appreciated to be in touch with a real human being from the start of the process. They were friendly and helpful with prompt responses which resolved the problem for us.

Most horrible process I've dealt with in a long time. Stuck in an endless AI CRM loop with a bot, asking for a 147C EIN letter from the US IRS department with exact same response each time ignoring a... See more

We had an incredible experience with Goodstack. Their support for nonprofits is outstanding, responsive, thoughtful, and truly impactful. From the very beginning, their team went above and beyond to... See more

Our experience has shown that while big businesses posses a deep desire to give back, the logistical hurdles of international charity work can often stall progress. Goodstack removes these barriers. B... See more

I was impressed by the simplification of a complicated process. I have been testing numerous platforms that are very impressive but the document review and the number of layers to get to the end poin... See more

I am having issues verifying my organization. I have uploaded the documents several times. I have attempted with my IRS non-profit verification letter and WA SOS letter of of non-profit verification.... See more

Goodstack's customer service was excellent. They quickly resolved an issue with our nonprofit account and were friendly, efficient, and easy to work with.

I followed guidance from the Church of England resources and this made the sign up process very easy. I was kept informed of my status along the way. It is really great to be able to access all the te... See more

I recently worked with Goodstack to verify our non-profit status for Canva. Initially, our application was disqualified due to a misunderstanding of our organizational structure (we are a direct s... See more

I really appreciated your team's cooperation, and thank you so much for your help. You are one of the best teams ever , thank youuuuuuuuuuuuuuuuuuu ❤️‍🔥❤️‍🔥❤️‍🔥.

We made a couple of mistakes, but Goodstack support people were responsive and helpful to guide us to completion.

Goodstack verification process itself was slightly convoluted, however this was my first time attempting this sort of verification and I was able to successfully complete it. Once that was comple... See more

One of the strongest reasons for the high rating was clarity. The guidance provided was easy to understand, well explained, and relevant to our specific situation. There was no unnecessary confusion o... See more

It was great working with Goodstack. They took care of what we needed as an organization.

Goodstack is making the verification process for our nonprofit clear, organized, and professional. As Google’s partner for Google Ad Grants validation, they handled the review with great efficie... See more

Our experience with Goodstack was outstanding. They made the validation process for Google for Saudi Arabia-Nonprofits incredibly smooth and efficient. Thanks to their platform, our organization can n... See more

Top-notch support — problem solved quickly and smoothly. Friendly and professional team, highly recommend.

The initial review process was very opaque as we were rejected but not told why or how to appeal. Following the links to use a form on the website also went nowhere as we never got a response despite... See more

I've been trying to get our account set up for almost 3 weeks. After our initial denial, I've sumbitted requests via the online form (the only way I have found to communicate with them as I cannot fi... See more

I've been working the last month or so to try to get our paperwork approved for a Google nonprofit account for our church. So for I've submitted: 1. Church Board Meeting minutes showing... See more

Goodstack did the whole process very smoothly and our organization receives the discount. This was significantly better than in former times when we had to go via another organization.

Our only experience with Goodstack is as a third-party enabler for our Adobe discount, so I can't speak to their competence for other services. Adobe switched to Goodstack from Tech Soup, and the resu... See more

The customer service representative that assisted me was understanding, patient and professional. This was very helpful, as our non-profit board members are spread out throughout the country, with s... See more