goofytails.com Reviews 118

TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

My cats absolutely loved the wet food and bone broth. They licked their container clean whenever I have fed them Goofy Tails. I wish they would increase the quantity at this price point.

Company replied

Rated 5 out of 5 stars

1. Very professional from order taking to delivery to communication. 2. Very prompt at resolving any issues. 3. The catfood has given my 17 year old cat suffering from IBD a new lease of life. He t... See more

Rated 3 out of 5 stars

I really like the product from Goofy tails ,- the bone broths. But my cats rejected n vomitted the goofy tails gravy foods. The food is in general expensive, if you want to include it as everyda... See more

Company replied

Rated 5 out of 5 stars

Our Boys Spot n Brownie have been much by the GoofyTails goodies. They have literally, tried, played and then destroyed everything from GoofyTails since they were kids. GoofyTails keeps suggesting... See more

Company details

  1. Pet Store
  2. Pet Supply Store

Written by the company

Goofy Tails is on a mission to make pet parenting a joy ! We strive to design, create and serve products and services - Healthy | Fun | Relevant for your pet. From healthy human grade and preservative free food and treats to interactive toys - we are continuously innovating and working to make a pet parents life PAWSOME. From pet food to pet accessories - we strive to serve your pet's daily routine with Goofy Tails.


Contact info

4.2

Great

TrustScore 4 out of 5

118 reviews

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Rated 4 out of 5 stars

My cats absolutely loved the wet food…

My cats absolutely loved the wet food and bone broth. They licked their container clean whenever I have fed them Goofy Tails. I wish they would increase the quantity at this price point.

March 12, 2026
Unprompted review
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Reply from goofytails.com

Thank-you so much. Happy Pet parenting ! Our team would love to offer better pricing on volume purchases to match or try match expectations on value given

Rated 5 out of 5 stars

Made my cat hydrated

Made my cat hydrated
He was waiting that when will he get goofytails

July 18, 2025
goofytails.com logo

Reply from goofytails.com

Thank you so much for the 5 star review. We would love to keep your cat hydrated,healthy and happy.

Rated 3 out of 5 stars

Good quality but expensive & inconsistent service

I really like the product from Goofy tails ,- the bone broths.
But my cats rejected n vomitted the goofy tails gravy foods.
The food is in general expensive, if you want to include it as everyday food and if you are feeding community cats.
Goofy tails executive gave me good deal in December & promised to continue for one year. but suddenly discontinued without information and have stopped responding to my messages.

January 16, 2025
Unprompted review
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Reply from goofytails.com

We regret for not responding but would love to make the experience better once again.

Rated 2 out of 5 stars

Why do I see grated fish scales & bones…

Why do I see grated fish scales & bones in my cat's gravy food?
Bought seaweed Mackerel & Tuna gravy food from Goofy Tails. No wonder 3 of my 5 cats rejected the food straightaway.

Shrimp treats are good though. All cats like it.

November 17, 2024
Unprompted review
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Reply from goofytails.com

It is not scales but Sodium Alignate used. Sodium alignate can look like scales. All our food is minced. We still regret for any inconvenience caused.

Rated 3 out of 5 stars

I bought goofy treats and my minggay…

I bought goofy treats and my minggay loves it. Although their customer service is kinda slow when i Asked for a product. However, My cat love her food here so ore sure I will buy again here.

August 12, 2024
Unprompted review
Rated 3 out of 5 stars

Products are good but expect better quality control

I had placed an order for the buff meal and the bone broth (which I’ve previously tried). The bone broth arrived in good condition but not only did I receive only 1 buff meal when I had ordered 3, the pack was expired. I was very disappointed and immediately called the customer care number which was unresponsive. Thankfully they responded to my email and proceeded to send me a fresh batch of the quantity I had ordered. No complaints about the products but the quality control process needs to be made better!

April 11, 2024
Rated 1 out of 5 stars

No Spares…

You cannot sell a product and not give spares

We have three large dogs and two water fountains and need to change filters every month or more often. But your site does not show them or give any information about their date of availability. This is wrong

March 24, 2024
Unprompted review

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