Goolets LTD Reviews 100

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We had the most amazing 7 nights as a family on Smart Spirit!!! Everything was absolutely perfect and exceeded expectations!!!! The boat and the crew were all amazing. The boat was clean and well main... See more

Rated 5 out of 5 stars

Most wonderful vacation ever!!! The Allure E was spacious, clean and comfortable. The crew (Captain Stoyan, Jasminka, Drago, and Lucky) was outstanding, eager to help in any way possible. The food... See more

Company replied

Rated 5 out of 5 stars

We had an excellent time abroad Nautilus. Our experience with Goolets was seamless start to finish, from Ante who helped us pick the boat, to our Captain who was knowledgable and took us on a beautif... See more

Company replied

Rated 5 out of 5 stars

Goolets provided a first class service from start to finish. We chartered MALENA which had 5 cabins all with en suites (4 doubles & 1 twin) rooms were not particularly large but were comfortable.... See more

Company replied

Company details

  1. Cruise Travel Agency

Written by the company

We make sure you are matched with the gulet and the crew, that can perfectly serve your group structure and wishes and provide you with a 24/7 personal concierge service to assist with details big and small. No.1 Gulet Experts in the World


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4.8

Excellent

TrustScore 5 out of 5

100 reviews

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Rated 5 out of 5 stars

Amazing cruise in Croatia

Amazing cruise in Croatia. Thanks Anja for your help to organize this wonderful trip.

August 22, 2019
Unprompted review
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Reply from Goolets LTD

Dear Garance,

It was a pleasure working with you and I'm very glad that you had an amazing time on Gulet Slano.

Best regards
Anja

Rated 5 out of 5 stars

Great planning

Simon answered every question and helped me with every aspect. The only delays were because of the 7 hour time difference. We have selected an amazing boat. Love the fact that all the bedrooms are the same size since we are six couples not a family with children

August 22, 2019
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Reply from Goolets LTD

Dear Bill,

It was my pleasure. and thank you for giving us feedback regarding your booking experience. We will do my best that GOOLETS finalization process will be fun and simple as well.

Best regards.

Simon

Rated 5 out of 5 stars

Nautilus and crew exceeded expectation!

Our trip from Split to Dubrovnik on the Nautilus will bring happy memories for years to come. Our three families had plenty of room for games and relaxing on the beautiful boat. Captain Jure offered an interesting itinerary balanced with lazy days in breath-taking coves to charming towns off the beaten path. His suggestions for island tours, restaurants and wine tastings matched our interest perfectly. Luca and Fran kept us laughing, learning and relaxing from start to end. Both have a good sense of catering to your needs in a relaxed yet attentive way. The chef's cooking spoiled us completely. I may never enjoy another croissant as much as his. The food was over the top delicious. The Nautilus is spacious and well maintained, but the Captain and staff made this a spectacular experience. Simon and Miha were gracious and helpful in facilitating our plans, particularly among several guests. Highly recommend. We love our extended family in Croatia!

August 20, 2019
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Reply from Goolets LTD

Dear Ladies,

Thank you for your kind words. I believe you have said it well how ''Life is Good'' looks on a gulet.
Please accept warm regards from Nautilus Crew and entire Goolets Team.

Best Regards

Rated 5 out of 5 stars

An Exceptional Sailing experience on the Maske

We had a flawless vacation sailing the Croatian islands on the Maske with captain Marco and his excellent crew - Roko, Katarina and Mirslav. The yacht was beautiful and comfortable, Marco was the best captain and tour guide we could have hoped for and the service provided by Roko and Katarina and the unbelievable chef Mirslav was exceptional and helped make this probably the best vacation of our lives. Going in our expectations were high and they were exceeded on every level. Simon and Miha of Goolets Ltd. did an excellent job of making all the arrangements and were a pleasure to work with. I Cannot recommend this group highly enough and can't wait to do it again.

August 19, 2019
Unprompted review
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Reply from Goolets LTD

Dear Peter,

the crew of Gulet Maske is very delighted that their service exceeded your expectations and that you had a fabulous time. As mentioned in email correspondence your review is proof that we work in the right directions. It was a pleasure assisting you.

Best regards

Simon and Miha

Rated 5 out of 5 stars

Great Vacation

What a great experience! We did the Montenegro sail. Great crew. Good food. Beautiful stops. We recommend it!

August 15, 2019
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Reply from Goolets LTD

Dear Linda,

We are pleased that you had Great experience on Sadri Usta and that you were impressed by beauties of Montenegro.

Thank you again and best regards.

Klemen

Rated 5 out of 5 stars

Our “Goolet” experience was incredible

Our “Goolet” experience was incredible! It was beyond our expectations. Captain Juri was delightful and extremely accommodating with our itinerary. He knew exactly what we wanted. The crew were very friendly and attentive to all our needs. Fran & Luca made us feel comfortable and at home from the minute we set foot on the boat. Our chef, Sammy was fabulous! We ate like kings and queens. We had freshly baked chocolate croissants every morning and our dietary needs were accommodated, as we had pescatarians and vegans on board. All in all, our family vacation was everything we could have wanted. Miha was excellent in making sure we were informed about every detail of our trip. We will highly recommend “Goolets” to our friends and family.

August 15, 2019
Unprompted review
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Reply from Goolets LTD

Dear Elizabeth,

great to hear that you had an incredible family experience on Gulet Nautilus. The crew is delighted that you have enjoyed from the very first moment that you embarked till the end.

Thank you very much for your recommendation, which is the most important reward for us. :)

Best regards

Miha

Rated 4 out of 5 stars

Goolets did a great job organizing our…Excellent Trip on Queen Lila

Goolets did a great job organizing our trip. Our transportation to and from our boat was taken care and we were communicated with in a timely manner.
The gullet that we rented was the Queen Lila and overall we liked our boat and the crew. There are a few things that took away one star. The first is that the crew had very limited English. This made it very difficult to communicate even basic things. We also speak Spanish and French but our crew did not speak those languages either. The second was that the master bedroom was extremely hot even with the air conditioning as it was next to the kitchen. The third thing was that the breakfasts were not very good. The coffee was terrible and we were served the exact three plates of olives, tomatoes, cheese, bread and cucumbers every day. The fourth thing is that the WIFI did not work anywhere. I believe that the Captain is getting the WIFI fixed.
WE did LOVE the comfort of the gullet, the places we traveled to, the blue water was spectacular. Stay in Kalkan- our favorite port! The crew was very nice - we just couldn't get to know them very well because we don't speak Turkish. We would use Goolets again to book another trip!

August 12, 2019
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Reply from Goolets LTD

Dear Julie,

Every feedback we receive is very important in order to see where we and our partners can improve our services in order to achieve the best experience for our guests.
We have forward your comments to the Owner in order to improve and we'll monitor the progress.

Thank you for your precious output and hope to see you again.

Best regards

Anja

Rated 4 out of 5 stars

What a fabulous trip.

What a fabulous trip.
The Gulet was exactly what we wanted but the real key to making it a fantastic holiday was the staff.
They where super relaxed and picked up on our rhythm straight away.
The food was amazing (we all put on weight..).
The only minor spoiler was a lot of people picked up some strange bacteria (Streptco?).
Would highly recommend it.

August 10, 2019
Unprompted review
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Reply from Goolets LTD

Dear Steve,

It is nice to hear that you had a fantastic holiday o Sunworld 6. Hope that congestion troubles of 4 guests out of 12 guests. Sometimes it is enough very little that congestion problems and Sickness occur.
The owner checked the situation on a gulet and all was in proper order... we have also checked the situation before your group and group after you and there were no issues.

Thank you for your recommendation, It really means a lot.

Best regards.

Miha.

Rated 5 out of 5 stars

Absolutely wonderful experience in…

Absolutely wonderful experience in every way. Nurten far exceeded our expectations, crew were exceptional as was the food and wine. The Turkish coastline was magical and each bay was a magical surprise. Definitely a trip we’ll do again!

August 8, 2019
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Reply from Goolets LTD

Dear Kelly,

It is great to hear that Gulet Nurten A exceeded your expectation and thank you for taking the time to post a review. Hope to see you again soon.

Best regards

Miha

Rated 5 out of 5 stars

Very helpful and patient

When we started our research into our trip we were not very knowledgable. Our Goolets agent was extremely helpful in explaining details, recommending boats and itineraries. He was also very patient with us as we took awhile to make our plans and asked a lot of questions. Thank you Aljoša Rijavec you were wonderful!

August 5, 2019
Unprompted review
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Reply from Goolets LTD

Dear Tracy,

Thank you for giving us feedback regarding your booking experience, I will do my best that GOOLETS finalization process will be fun and simple as well. :)

Best regards.

Aljoša

Rated 5 out of 5 stars

Goolets was very helpful in selecting…

Goolets was very helpful in selecting an appropriate Gulet, itinerary, excellent crew and perfectly organized transports. Great experience!

August 1, 2019
Unprompted review
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Reply from Goolets LTD

Dear Felix,

Many thanks for your kind words and a good review of gulet Bonaventura and its crew.

Best regards.

Anja

Rated 4 out of 5 stars

Great fun and relaxing Vacation on a beautiful country.

We rented two gulets. (We were 32 pax total) Halcon del mar (amazing) and Kayhan 11 (needs some mantainance but is very nice as well) Crew on both gulets were super nice and profesional. We had an amazing time. The cost of Turkey is beautiful. Wish they would do the suthern part as well during summer (from marmaris to Antalya)
We did have some issues the first couple of days with miss information, with the people who were organizing, with air conditioning and food (vip menu) in Kayhan 11, that were solved later on. But I wish everything had run more smoothly from the beginning.
Aside from that, and with the good will from both captains working together, we had an amazing time.
We also rented extra water sport gear which was a good idea as we were a lot of very active people.
Highly recommend this good fun and relaxing vacation in a beautiful country.

August 1, 2019
Unprompted review
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Reply from Goolets LTD

Dear Adriana,

Thank you for your honest review. As we always strive to provide the best possible service for our guests and we are improving every process as much as we can in order to provide ''life is good'' mantra on a gulet cruise.
Overall, it's nice to hear that you had a great experience in Turkey.

Thank you again and Best regards.

Miha

Rated 5 out of 5 stars

Great boat and amazing crew

Great boat and amazing crew, food was fantastic and great service .

August 1, 2019
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Reply from Goolets LTD

Dear Alain,

Gulet Alessandro crew are pleased that you had a great time onboard. This makes us very glad :)

Best regards

Klemen

Rated 5 out of 5 stars

Fabulous holiday

We booked with goolets for our recent trip to Croatia. They were helpful and communicative which made the whole booking process quick and easy. In the run up to the holiday they helped finalise the details and were extrememly attentive. The goolet itself was amazing and we had the holiday of a lifetime. I'd highly recommend using Goolets to anyone.

August 1, 2019
Unprompted review
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Reply from Goolets LTD

Dear Rachel,

We're glad that we were a part of your holiday of a lifetime. The crew of Gulet Nautilus sends greetings and they are very grateful for your review.

All the best and hope to see you again.

Miha

Rated 5 out of 5 stars

We had the most fabulous week in…

We had the most fabulous week in Croatia on the boat Maske. Everything was seamlessly arranged for us by Goolets and they could not have been more attentive and professional. The captain and crew on Maske were amazing and the chef created the the most delicious meals. Everything promised exceeded our expectations.

August 1, 2019
Unprompted review
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Reply from Goolets LTD

Dear Kathryn,

It was a pleasure assisting you during the finalization process and also meet you in person on Check-in in Marina Kaštela.

We are pleased that the cruise exceeded your expectations. :)

The crew of Gulet Maske sends kind regards as well.

Best regards

Miha

Rated 5 out of 5 stars

It was an unforgettable holiday.

It was an unforgettable holiday.
The boat was very comfortable and the crew and captain were very pleasant and helpful.
We really didn't want to leave and we are just thinking of when we can repeat this kind of trip

July 31, 2019
Unprompted review
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Reply from Goolets LTD

Dear Hala,

We are very glad that you had a great time cruising in Montenegro. Hope to see you again very soon. :)

Best regards

Anja

Rated 5 out of 5 stars

We chartered Lauran and sailed around…

We (myself, my wife and 4 children) chartered Lauran and sailed around the Croatian islands of Brac, Hvar and Vis. The boat was captained by Duje, who was a terrific skipper and highly experienced, supported by his crew of 4. We sailed to/from a port near Split. Split airport is very straightforward and we got good flights from London via Easyjet who operated a good service. The transfer time to the boat was ca. 45-50 minutes and organised by Goolets - very professional and helpful driver. The quality of the experience was very terrific - throughout the cruise we had superb food and drink (Croatian wine is excellent btw) and great service for which I would call out both chef Ante and front-of-house Goran. The meals were truly delicious - really excellent seafood from fresh seabass to octopus. We really enjoyed the itinerary: Vis was beautiful with a lovely port, Stari Grad where we moored one night was gorgeous and full of history from Roman through Venetian and Austro-Hungarian to Croatian, and we liked Jelsa which was a larger port and timed it just right for the local 'fishermans night'. Overall, this was amazing and we would do it again. Only minor niggles: (i) it would have been nice to have the sails up more, but candidly there wasn't enough consistent wind, and (ii) Hvar island seems to have a lot of wasps(!), but otherwise it was a truly amazing experience. Thank you to Goolets who did a super job planning and executing the trip.

July 29, 2019
Unprompted review
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Reply from Goolets LTD

Dear Eric,

We are very grateful for your thorough review and we are glad that your Croatian experience was terrific. Sailing always depends on the weather and also the safety of the guests. Captain Duje as you mentioned always strives to provide the best service. He sends kind regards. :)

Thank you again and best regards.

Aljoša

Rated 5 out of 5 stars

We had an amazing time on Cesarica

We had an amazing time on Cesarica. Everything was fantastic! Thank you Goolets for arranging our trip.

July 26, 2019
Unprompted review
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Reply from Goolets LTD

Dear Vlad,

Thank you and we are glad that you had a fantastic time.

It was a pleasure answering all of your questions.

Best regards.

Miha

Rated 5 out of 5 stars

The boat Saint Luca and its crew were fantastic

This trip was excellent. Starting with Goolets.net as Trip organiser where Mr Klemen was simply extraordinarily helpful and diligent. He help structuring our trip to all our specific needs, and with two families comprising all together 7 children that was never an easy task.... result was a trip where everything was organised and planned for....

Having arrived in split, a Goolets tour member welcomed us and led us all (11 people) to our boat ( Saint Luca) where captain Renato and his crew of three ( including boat owner Ivan were waiting for us. This boat Saint Luca and his team surpassed our high expectations, as the crew truly tried to be as helpful as they can. So played the crew with our children, including speed boat tours, jet ski, water ski, snorcheling, whilst we the parents got pampered with delicious food by the boat cook and hostess Slavica.
The boat itself offered great accommodation, all neat and tidy, and clearly very recently refurbished. A worked very well, including WIFI.

In summary a Wonderfull trip with a wonderful crew on a wonderful boat. We shall be back, for sure....

Many thanks FH

July 25, 2019
Unprompted review
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Reply from Goolets LTD

Dear Florian,

Thank you for your wonderful review. The Crew From Saint Luca Renato (Captain), Slavica (hostess), Ivan (Sailor) and last but not the least the chef Ivan sends warm greetings.

hope to see you soon.

Best regards

Klemen

Rated 5 out of 5 stars

Happy cruising!

Our trip organizer Ante was the absolute best, answering every question with enthusiasm and knowledge. Arranging the itinerary and all details with Ante was pure joy!

July 25, 2019
Unprompted review
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Reply from Goolets LTD

Dear Ulrika,

It was my pleasure answering your questions in the Booking Process. Thank you again for your trust.

Best regards

Ante

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