GOOSE VPN Reviews 4,533

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

A great tool to use on my desktop, I had it for awhile and I just started using it. This was the best choice for VPN. It operates smoothly in the background without any issues and enables me to acce... See more

Rated 5 out of 5 stars

im impressed with Goose vpn b/c overthe last 5 yrs they hve delivered quality service. i'm not a fan of the negative reviews b/c Goose has never failed me ever.

Rated 2 out of 5 stars

App is simple & quick to use. But after VPN gets connected, internet is not working at all. And when connected via OpenVPN option, the internet bandwidth is too low. Majority of servers are not getti... See more

Company replied

Rated 4 out of 5 stars

In general it works well, although internet speed, which here in colombia is pretty poor anyway, reduces so that sometimes things become impossible, but that is not because of Goose. Pity it was down... See more

Company replied

Company details

  1. Software Company

Information provided by various external sources

GOOSE VPN gets you secure and safe online. The affordable, customer-friendly VPN service built with you at our heart.


Contact info

3.9

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great software for PC

Great software for PC, Mac and iPhone too. Have been using for 2 years now. Find it works well with what I need to do, keeping me safe from prying eyes and tracking my web browsing. Recommend to anyone who wants to be safe online.

September 28, 2022
Unprompted review
GOOSE VPN logo

Reply from GOOSE VPN

Dear Peter,

Thank you for the message.
We are glad to hear that you are happy with our service.

If you have any other questions, feel free to contact our support.

Rated 4 out of 5 stars

In general it works well

In general it works well, although internet speed, which here in colombia is pretty poor anyway, reduces so that sometimes things become impossible, but that is not because of Goose. Pity it was down last saturday which was when I really wanted it but friendly and adequate reply.

September 24, 2022
Unprompted review
GOOSE VPN logo

Reply from GOOSE VPN

Good morning,

Thank you for your review.
We are happy to hear that our service is to your satisfactory!

Rated 5 out of 5 stars

A Useful VPN

A useful vpn. I haven't done any testing but it seems to get the job done. I use it to pirate movies off of the pirate bay and my ISP no longer send me mail telling me to stop it.

September 1, 2022
Unprompted review
GOOSE VPN logo

Reply from GOOSE VPN

Dear Sir/Madam,

Thank you for your review.
I am happy to hear that our service is to your satisfactory!

Rated 1 out of 5 stars

I stopped using their services in 2019

I stopped using their services in 2019, cannot remember the reason why but there was a good reason, poor customer service more than likely. So imagine my shock when just 2 days ago I have been charged nearly 100 pounds, so immediatley got in touch with their finance and customer support to request my money back that has been taken withoout my consent (theft in my eyes) I have explained to them that this action has taken my fuel money for the week, I have explained that I am a nurse and that I can travel very long distances providing life saving therapy to patients in their homes. GOOSE say they cannt make a payment to me for 2 weeks, their actions have left me now in arrears, there is no reason I can see that they cannot make an immediate payment to me, in the end they have my money.

My advice steer well clear of this theiving company

Thankyou for your reply
A little later I shall publish the emails from me to you, asking you for some humanity and compassion, this my dear Goose is not being rude or abusive and whoever reads this will see the truth, thing is I never subscribed and you still have my money, YOU are still able to make a payment to me for the return of MY money quicker than 2 weeks,

August 11, 2022
Unprompted review
GOOSE VPN logo

Reply from GOOSE VPN

Good afternoon,

Thank you for your reaction and rating of our product and company, as we always see this as a chance to improve our service to our clients. 
We are sorry to hear that your experience with us has not been as wished.
Even though you were very pushing and abusive in your reply’s to our comments trying to help you, our colleagues have always responded to you with the utmost respect and patience. Unfortunately you experienced this differently.
We would also like to note that it is important that if you don’t want a subscription to continue, it is important to cancel or unsubscribe from that subscription.  In our case, we refund your money without any further a do, but this process might take some days and we do not want to make any false promises about this.

Rated 5 out of 5 stars

Easy to set up on Windows

Easy to set up on Windows, more complicated with Linux. Fast and efficient service.

July 31, 2022
Unprompted review
GOOSE VPN logo

Reply from GOOSE VPN

Dear Sir/Madam,

Thank you for your review.
I am happy to hear that our service is satisfactory!

Kind regards,
Fabian, GOOSE VPN Support

Rated 5 out of 5 stars

Excellent !!!!!

July 29, 2022
GOOSE VPN logo

Reply from GOOSE VPN

Dear Sir / Madam,

Thank you for the review.
We are happy to hear that you are satisfied with our service!

Virgil, GOOSE VPN Support

Rated 1 out of 5 stars

Avoid, doesn't work

Didn't work even after I spent hours trying to sort it out

July 25, 2022
GOOSE VPN logo

Reply from GOOSE VPN

Hello, 

Thank you for the review. 

Did you contact support with the issue? Please do. 

If you have any questions, I would like to ask you to ask them by mail to support@goosevpn.com.

Rated 5 out of 5 stars

it was a smooth transition to win11

it was a smooth transition to win11, I started using it on win10. there are some issues when you use it over Europe some servers are not working correctly but it has worked seamlessly

July 10, 2022
Unprompted review
GOOSE VPN logo

Reply from GOOSE VPN

Dear Sir/Madam,

Thank you for the review.
We are glad to hear that you are able to use our service on you Windows 11 device!

You mentioned that you are currently experiencing issues with our European servers. Could you contact our support? Since we would be happy to assist you in solving the issues that you experience! :-) You can contact our support via: support@goosevpn.com.

Kind regards,
Rudwan, GOOSE VPN Support

Rated 1 out of 5 stars

Got a spam email from this company

Got a spam email from this company, I don't even know them. Never signed up form them. I always give 1 star reviews for this reason, they annoy me I annoy them. Fucck off.

July 5, 2022
Unprompted review
GOOSE VPN logo

Reply from GOOSE VPN

Dear Sir/Madam,

I am sorry to hear that you weren't interested in our email. I would like to add that you can unsubscribe to our email service by clicking the unsubscribe link at the bottom of the email. 

Have a nice day.

Greetings,
Fabian, GOOSE VPN Support

Rated 2 out of 5 stars

Not so happy with Goose VPN

After Goose VPN promoted their "lifelong"subscription / protection, they changed this to Basic without any notification ! Many times the VPN doesn't work properly on my iPhone and abroad (away from the Netherlands) I don't feel really protected. Speed is also a matter: not really great ! Goose VPN seems to slow down the internetspeed significantly !

June 17, 2022
Unprompted review
GOOSE VPN logo

Reply from GOOSE VPN

Dear customer,

Thank you for the review.

We are sorry to hear about the experience you have had with our service.

Using a VPN reduces the speed because it is an extra 'step' to the website/app you are using. A reduction in speed applies to all VPN's, but it is not supposed to reduce the speed significantly. I would like to help you find a solution, can you please send us a message at support@goosevpn.com? 

If you have any other then please let us know by sending them to support@goosevpn.com.

With kind regards,
Fabian, GooseVPN Support

Rated 4 out of 5 stars

In general Goose VPN is OK

In general Goose VPN is OK. However occasionally, for no reason I can discern, it will take ages and a few attempts to connect to the UK server. Also, it sometimes prevents me from connecting to my Email provider. I then have to turn off the VPN, connect to my Email, and then reconnect to the VPN.
It only occurs occasionally.
Most of the time it appears to work fine.

June 10, 2022
Unprompted review
Rated 2 out of 5 stars

Keep's crashing since the last update

June 7, 2022
Unprompted review
GOOSE VPN logo

Reply from GOOSE VPN

Dear customer.

Thank you for the review.

We are sorry to hear that you are experiencing crashes.
If you can contact us via support@goosevpn.com then our support team will do its best to assist you and solve the issues.

With kind regards,
Floor, GooseVPN Support.

Rated 3 out of 5 stars

I liked the old interface and…

I liked the old interface and terminology. There was more information about the IPs and "Kill Switch" was very clear to me. You should at least have had an explanation of what it is now called and where to find it.

June 6, 2022
Unprompted review
GOOSE VPN logo

Reply from GOOSE VPN

Dear Mr. Murray,

Thank you for the review.

We are sorry to hear that you are currently experiencing issues with our service, since the interface and terminology are currently unclear. However, after installing an update for our application, the application will present a small tour that will explain the new features of our application.

Also, we would be happy to give you a better explanation via our support! Could you contact our support? You can contact our support via our website or mail (support@goosevpn.com).

Kind regards,
Rudwan, GOOSE VPN Support

Rated 5 out of 5 stars

Plug and play

Plug and play, works like a charm

April 6, 2022
GOOSE VPN logo

Reply from GOOSE VPN

Dear Sir/Madam,

Thank you for the review!

Kind regards,
Rudwan, GOOSE VPN Support

Rated 5 out of 5 stars

Works as desired.

Works as desired.No problems. Easy (Improved) interface.

April 1, 2022
Unprompted review
GOOSE VPN logo

Reply from GOOSE VPN

Hi Rob,

Thank you for the amazing review, we appreciate this a lot!

With kind regards,
Floor, GoossVPN support

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look