Go Overland Canada Reviews 228

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent design, durability, and thoughtful features. Many people highlight the exceptional customer service, describing it as responsive, helpful, and genuinely invested in ensuring a positive experience. The overall user experience with the products is also frequently commended for being comfortable and easy to set up. However, some customers expressed dissatisfaction with the delivery service, citing issues such as delays, damaged items upon arrival, or incorrect shipments. A few other people also felt that the product specifications, particularly regarding mattress thickness and tent dimensions, were not entirely accurate, leading to some discomfort or unexpected limitations.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the durability and build... See more

Quality

Consumers find quality to be positive, with many praising the outstanding attention to detail, solid build,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While many reviewers praise fast... See more

Customer service

People report positive experiences with customer service. Many customers describe the service as amazing,... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers praise the quick and easy setup, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hello, we just bought the Expedition Mini. It was unbelievably delivered to our door in the BC interior for free (!) in a skookum protective crate. We're lifetime tent campers, and epic road trippers... See more

Rated 5 out of 5 stars

I've been using and abusing my tent (Journey Superlite) ever since I got it, it's been through rain, hail, nasty trails and has never let me down The dimming lights are awesome, comfortable, and bi... See more

Rated 5 out of 5 stars

Absolute best communications than ANY company I ever dealt with. Ryan kept in touch while I waited for the order and went well above and beyond. The tent quality and included components blew me away.... See more

Rated 5 out of 5 stars

Absolutely loving our new expedition mini tent! The quality and attention to detail are outstanding—it’s clear that a lot of thought went into the design. Install is quick and easy and it feels solid... See more


Company details

  1. #1 of 2 best companies in Camping Store

Written by the company

Specializing in the manufacturing of Hardshell rooftop tents, our goal is to provide well made, well priced packages that include everything you need for your RTT adventures.


Contact info

4.8

Excellent

TrustScore 5 out of 5

228 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

When I purchased my tent I had made…

When I purchased my tent I had made error in shipping address and the team quickly addressed my issue. In addition, I reviewed the measurements and changed the product to different unit and Go Overland was very responsive to make the change to my order. Best part is they had the product in stock and shipped right away.

April 9, 2025
Rated 4 out of 5 stars

Voyager lightweight tent

Great customer service, good build quality, very nice tent (Voyager). The winter liner doesn't install as nicely as I expected but it gets the job done nonetheless, and the integrated lighting and charging station is a great feature. Shipping box was damaged, but nothing but a cosmetic scratch on the tent was noticed. Would order again in the future.

March 30, 2025
Rated 5 out of 5 stars

Fast delivery and good quality.

Fast delivery and my questions were answered. The only negative thing you say that the explorer weighs 150lbs. Feels much heavier. Can’t wait to get the frame installed on jeep to try this tent out. As a bonus I cut out the big logo on the shipping crate and now it’s hanging on my wall in the living room.

April 6, 2025
Rated 4 out of 5 stars

Fast shipping great product

Fast shipping great product. Only reason for not giving 5 stars is some included instructions or a video on setup would have been really helpful

April 1, 2025
Go Overland Canada logo

Reply from Go Overland Canada

Thanks Owen! On our website under Installation you'll find links with detailed guides for your Odyssey (French and English). Here's the link directly from our website: https://gooverland.ca/pages/installation-guides

Rated 5 out of 5 stars

Amazing to buy from

This company has amazing people working hard to be as efficient as possible. Naturally, making a purchase this large can be fairly nerve racking but Go Overland Canada was quick to respond to all my emails and make the process as smooth as possible. I am now proudly a lifetime customer. The tent is very high quality in every area, you can easily tell that these are designed by campers, for campers.

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Go overland tent review

I can’t recommend go overland enough.their quality is top notch. Very premium materials used and very easy setup. I would also like to commend their customer service. They answered all my questions and helped me pick the right tent for my needs. These tents will be the first and last one you need to buy.

March 20, 2025
Rated 5 out of 5 stars

Responsive service and awesome value!

The Go Overland team provided me with quick information regarding multiple tents to help me determine what would best fit my needs, includes great accessories with their tent that other companies charge extra for and shipped within 24 hours! The tent (Expedition XL) arrived quickly and well protected in a wooden crate with ample padding. I can't wait to get some trips on the books with this tent!

March 25, 2025
Rated 5 out of 5 stars

Amazing experience!

Amazing experience!

From the ordering, to receiving, this process has been very good. The tent came in sturdy packaging and everything I needed was right there, including handy online instructions. We had the tent up and ready in under 30 minutes.

I can't wait to get this out into the woods this summer!

March 1, 2025
Rated 5 out of 5 stars

Quality and reliability

What impressed me the most was the quality of the products. Rigid and robust so they can take the harsh environments and abuse from use and weather. The pick-up process was slick and easy. I was in and out of the warehouse in under two minutes. Go Overland Canada is an awesome company that I will not to recommend.

March 18, 2025
Rated 5 out of 5 stars

Second RTT!

Just got my second rooftop tent from GoOverland Canada, upgrading from the Journey X Lite to the Expedition XL—and I couldn’t be happier. The size is perfect, giving way more room without adding unnecessary weight. The materials? Built tough. You can tell it’s made to handle anything. And the bed? Honestly way more comfortable than I expected.

GoOverland Canada has been top-notch every time, with amazing customer service and a real dedication to their customers. If you’re looking for quality gear and a company that truly has your back, I’d recommend them to anyone.

March 16, 2025
Rated 3 out of 5 stars

Delivery issues.

Firstly I want to say my rating isn't based solely on Go OverLand Canada. Their customer service has been pretty good. They kept me in the loop as to when the shipment of the new tents arrived in Canada. I had a few emails asking me when my availability was for delivery on February 27th. I was home for the better part of two weeks then. I was informed that the shipment was being planned from their warehouse the next day. I would receive a phone call from the shipping company to set up a delivery date. Two weeks went by with out hearing a thing. I was at the point to contact Go Overland and ask for a return. Friday March 14th while at work I received a few frantic texts and phone calls from the delivery drive that was at my gate and here to deliver the tent. He then lied and said he spoke to me the night before and I told him to drop it under my porch. that conversation never happened.
I had told the rep I was talking to at Go Overland initially that I was going to be away for work for two weeks after the two weeks I was at home.
I'm a little disappointed with the way things have gone. it's not exactly Go Overlands fault, rather the delivery company.
I can not rate the product as it still hasn't been delivered.

February 28, 2025
Go Overland Canada logo

Reply from Go Overland Canada

Hello Troy, as you know we're doing everything we can to escalate with the carrier. As a small Canadian business, the shipping experience is something we do not own nor have much control over. Thanks for sharing your review and we hope you review the shipping company that's providing the poor service. We also hope you can update your review when you get your product which is something we actually control. We are very sorry shipping has let you down and wish we could be large enough to own our own shipping company for all the Canadians we sell tents to. Thanks.

Rated 5 out of 5 stars

Review for Odyssey Rooftop Tent

I recently purchased the Odyssey rooftop tent from Go Overland Canada and couldn’t be happier with my experience. From the quality of the tent itself to the excellent customer service, everything exceeded my expectations.

The tent is incredibly well-built, with durable materials and thoughtful design features that make camping a breeze. Setup and takedown are quick and straightforward, making it perfect for both weekend getaways and longer overlanding adventures. The built-in mattress is comfortable, and the spacious interior provides plenty of room to stretch out and relax. I also appreciate the ventilation and sturdy zippers, which show the tent’s quality craftsmanship.

What really stood out to me, though, was the exceptional customer service. The team at Go Overland Canada was responsive, knowledgeable, and genuinely helpful. They answered all my questions and ensured I had all the information I needed for a smooth setup. It’s clear that they stand behind their product and value their customers.

If you’re in the market for a reliable and comfortable rooftop tent, I highly recommend the Odyssey from Go Overland Canada. The combination of top-notch gear and outstanding service makes it a purchase you won’t regret.

February 27, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look