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goPeer Reviews 140

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its ease of use and intuitive design, making the overall experience seamless and efficient. Many people highlight the exceptional customer service, describing the staff as professional, responsive, and genuinely supportive, providing clear communication and helpful assistance throughout the process. However, some customers also noted that the funding process and receiving the money can take longer than expected, with a few mentioning delays in deposits. Additionally, a small number of people expressed dissatisfaction with the strictness and unfriendliness of some customer service interactions.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of registration,... See more

Service

Clients share positive opinions on service, highlighting exceptional customer service and a simple,... See more

Payment

Consumers find payment to be ambiguous, with many noting that while the process is easy and flexible, the... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the exceptional and... See more

Website

Customers had positive experiences with the website. Reviewers found the platform easy to use and intuitive,... See more

Based on these reviews

Rated 5 out of 5 stars

1. Simple Process 2. Easy explanation and understanding on both sides. 3. Peace of mind without pressure. 4. No pressure, everything is black and white from the time you start your application.... See more

Company replied

Rated 5 out of 5 stars

I borrowed through GoPeer here in Canada, and honestly, it felt different from the start. The process was simple and clear, and the people behind it were respectful and genuine. No pushy sales talk,... See more

Company replied

Rated 5 out of 5 stars

Long time investor on gopeer. The platform is easy to use and intuitive. They offer a unique solution to diversify my investment portfolio, which I absolutely love. I also love that gopeer gives me th... See more

Rated 5 out of 5 stars

The process is seamless, but they also provide customer support with no significant wait time. Further, I needed to come up with money within days, as I had a personal emergency to deal with, and I... See more

Company replied


Company details

  1. #1 of 1 best companies in Investment Service
  2. #13 of 17 best companies in Loan Agency

About goPeer

Written by the company

goPeer connects borrowers who need affordable personal loans with investors who want to earn passive income — all through a secure online platform.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

140 reviews

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Rated 5 out of 5 stars

Vert good

Vert good
Thank you

December 31, 2025
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Reply from goPeer

Thanks for the 5 stars, Louis! Happy to have you as part of the goPeer community.

Rated 3 out of 5 stars

Fast approval, snail delivered to money

Was fast getting an approval, but seemed like it took 2 weeks to my money I usual go with go peer cause their rates are usually better. But takes for ever to get money

December 24, 2025
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Reply from goPeer

Hi Julian,

Thanks for choosing goPeer again, and for taking the time to leave a review.

You're absolutely right that your most recent loan took longer than usual. While approvals are typically fast, funding timelines can occasionally be extended, and in your case there was an additional delay. We've recently been required by securities regulators to add a short mandatory hold before funds can be released, although the requirement is two business days, in practice it's often longer since weekends and holidays aren't counted. For your loan, this added 5 extra days.

We understand how frustrating that can be, especially when you're used to faster funding. The good news is that we're working on an improvement we call pre-funding, which we plan to roll out in 2026. This will allow borrowers to receive funds immediately while the standard funding and hold period happens in parallel.

We appreciate your patience and your continued trust in goPeer, and we hope your next experience will be an even smoother one.

Rated 5 out of 5 stars

Highly Recommend!!

Amazing experience, the process was fast & easy to get the approval. The funds only took a week to gather and was deposited into my account after 2 days, highly recommend!

December 17, 2025
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Reply from goPeer

Hi Cole, thank you so much for your kind words! We’re glad to hear you had a great experience. Funding timelines can vary, but we’re happy to know everything came together smoothly for you. We appreciate the recommendation and thank you for choosing goPeer!

Rated 5 out of 5 stars

Slow process getting the money but…

Slow process getting the money but overall customer service has been great and after 7-10 days money got deposited to my account

December 17, 2025
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Reply from goPeer

Thanks for sharing your experience Maricris! Funding timelines can vary due to the investor funding process and required compliance steps, but we’re happy to hear the funds were successfully deposited. We appreciate your patience and thank you for choosing goPeer!

Rated 5 out of 5 stars

GoPeer responded promptly

GoPeer responded promptly. The process was simple.

December 24, 2025
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Reply from goPeer

Hi Phyllis, thanks for leaving a review. We appreciate you choosing goPeer and are always here if you need anything.

Rated 5 out of 5 stars

It works

Go Peer is a good way to make a descent return on investment while helping Canadians.

December 20, 2025
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Reply from goPeer

Thanks for the review, Marc! We appreciate you being part of the goPeer community and thank you for investing on the platform!

Rated 5 out of 5 stars

It was a great experience!

It was a great experience, however, the first payment being due only 5 days after funding seems alittle soon for the first payment. It should be adjusted based on final funding. Everything else was great and informative.

December 11, 2025
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Reply from goPeer

Thank you, for the 5-star review, and it's great to hear of your positive experience. Regarding the first payment date, feel free to contact customer care, and we would be happy to move the payment for you. You can also sign in to the self-serve portal, and use the defer/skip payment option to skip the cycle. Thank you again for taking the time to share your experience!

Rated 4 out of 5 stars

Was an easy experience just took a bit…

Was an easy experience just took a bit to get the funds since there is over 80 investors

December 17, 2025
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Reply from goPeer

Hi Eric, thanks for sharing your experience! Because loans on goPeer are funded by many individual investors, it can sometimes take a bit of time for your loan to reach 100% funding.

Once funded, there is also a short regulatory hold period required before funds can be released, this is part of standard compliance for all platforms like ours, not something we control directly.

We appreciate your patience throughout the process, and thank you for choosing goPeer!

Rated 3 out of 5 stars

Lower rating due to how long loan…

Lower rating due to how long loan receivers are allowed to be in a rears before it goes to collections

December 15, 2025
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Reply from goPeer

Hi Dan, thank you for sharing this feedback. We’d like to clarify how our collections process works. When a payment is missed, collection efforts begin immediately, regardless of how the loan is labeled on the platform. We have a dedicated in-house collections team that actively follows up from the first missed payment, and a loan’s status does not reduce or pause those efforts.

You may also see updates posted in each loan, where we share relevant information with investors as a loan progresses through servicing and collections. You may read more on how we handle late payments and defaults here: https://help.gopeer.ca/hc/en-ca/articles/360050576994-What-happens-if-a-borrower-is-late-on-their-payments-or-defaults-on-their-loan

Thanks again for sharing your experience. Your feedback helps us continue improving how we communicate these processes.

Rated 5 out of 5 stars

Rescue Rangers

The process is seamless, but they also provide customer support with no significant wait time.

Further, I needed to come up with money within days, as I had a personal emergency to deal with, and I already hired contractors to begin work. I know this isn’t a story of true rescue, but it was a commitment I made and I didn’t know how to pay it…goPeer - thank you to the organization and investors!

December 3, 2025
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Reply from goPeer

Hi Raymond, thank you so much for sharing your experience! It's amazing to know the timing worked out for your situation.

We appreciate you being a part of goPeer, and we'll continue working hard to provide a smooth experience for all our members.

Rated 5 out of 5 stars

Lana

Bellle experience

December 10, 2025
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Reply from goPeer

Merci beaucoup pour votre avis ! Nous sommes ravis que vous ayez eu une belle expérience avec goPeer.

Rated 5 out of 5 stars

Very easy to use, great way to make your money work for you.

Very easy to use, great platform for making your money work for you. For me it, has been safer than stocks.
I have tried Auto invest and manually, both work really well.
One tip, don't invest too much into any 1 loan, I max out at 200. Don't think the higher grades are lower risks, that is not always the case. I have had B loans default which has effected my APR growth.

December 9, 2025
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Reply from goPeer

Thanks for such a thoughtful review, Wesley. Diversifying across many loans, as you mentioned, can help to manage risk and smooth out returns over time.

We appreciate you sharing your experience with the community, and we’re happy to have you as a part of goPeer! If you ever have questions about tools or features that can help with portfolio construction, our team is always here to support you.

Rated 5 out of 5 stars

Very proactive and customer focused staff

Quick and seamless process

December 9, 2025
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Reply from goPeer

Thanks for leaving a review, Paul! Our team works hard to support members throughout their journey, so it means a lot to know it made a difference.

Rated 5 out of 5 stars

Good return

I invested about 2 years ago with GoPeer. To date, I have a return of 21.8 %, so I'm happy with that. I have to say that some loans where partially charged off, hence the return could have been even better. But I would do it again.

December 8, 2025
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Reply from goPeer

Hi Jean-Francois, we really appreciate you taking the time to share your experience. It’s great to hear that your portfolio has performed well over the past two years. Charge-offs are a normal part of fixed-income lending, and diversification can help smooth out those impacts across a portfolio.

We're glad to hear you'd invest again. Thanks for being part of goPeer!

Rated 5 out of 5 stars

Good service

Good service
Very helpful

December 1, 2025
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Reply from goPeer

Thanks for the review, Mark! Happy we could help.

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