Excellent service from start to finish. Jacob was friendly, responsive and kept us updated throughout the whole process. Communication was fantastic, everything arrived on time, and the quality was gr... See more
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When we needed more giveaways to be produced for our conferences, I approached Thomas at Go Promotional again for a quote as I'd been pleased with their customer service and quality of product las... See more
I recently used GoPromotional for event merchandise and found them to be a very helpful team that were able to deliver our products on time, despite a short turn around time. Tom was very respons... See more
Ordered 100 25cm jointed Honey Bear With Hoodie for an event - didn't turn up when they said or per the date on the invoice. We're now 2 working days from the event and nobody at GoPromotional knows... See more
Company details
Written by the company
supplier of promotional products
Contact info
United Kingdom
- gopromotional.com
4.4
Excellent
42 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Customer service is terrible
A had a great experience when I first approached them and Amir dealt with us. Sadly that staff member has left. Since Tom has taken over our account our order has gone wrong, he has mislead us on a delivery making strange claims that his personal emails to us were 'automated' and he doesn't know how they were sent. He has been evasive, promising to 'get to the bottom' of the problem. He indicated a re-delivery which never turned up. He takes no responsibility at all. Promises us he'll speak to his manager, we haven't had any follow up. Terrible customer service.
January 28, 2019
Unprompted review
Excellent Professional Service - Thanks!
Just wanted to leave a quick thanks for GoPromotional! We were in a jam and they quickly and professionally took care of everything we needed for our show just in time!
May 25, 2012
Unprompted review
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