Gordon Smith (Malvern) Ltd Reviews 254

TrustScore 5 out of 5

5.0

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See what reviewers are saying

Rated 5 out of 5 stars

We are delighted with our new blinds and their tidy and efficient fitting. Matt was very professional in helping us select the right blinds for the front and rear of the house which had different aest... See more

Rated 5 out of 5 stars

Emailed company as I hadn't used them before as I'd bought some rolls of wallpaper at a very good rate and suddenly thought I may have been scammed. Received a quick reply that put my mind at rest a... See more

Rated 5 out of 5 stars

Lovely made to measure curtains and brilliant service from start to finish. Received very quick and helpful replies to my initial email enquiries from Matt. Curtains were completed on time and were al... See more

Rated 5 out of 5 stars

We are delighted with the curtains Gordon Smith made for us. They are really good quality and have transformed the room. I was also impressed that the curtains arrived ready for immediate hanging an... See more

Company details

  1. Curtain Supplier and Maker
  2. Fabric Store

Written by the company

Established in 1938, Gordon Smith Ltd. is an independent, family run department store in the heart of Great Malvern, Worcestershire. Over the past century we have become a well-known hub for curtain fabrics in the UK. You can expect to find thousands of fabrics in stock from companies such as Sanderson, Morris & Co., Harlequin, Scion, Prestigious, Voyage Decoration and many more. We also provide a high-quality curtain making service; offering a complete measuring, making and fitting service across Worcestershire, Herefordshire and Gloucestershire, all proudly produced by the highly experienced in-house team.


Contact info

5.0

Excellent

TrustScore 5 out of 5

254 reviews

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Rated 5 out of 5 stars

Fantastic service

Fantastic service. A great range of blinds to choose from, professional advice and fitting and all completely very quickly. Would recommend to anyone.

September 21, 2023
Rated 5 out of 5 stars

Online fabric purchase

Sally was extremely helpful and gave me all the information I needed to place my order with confidence in Gordon Smith (Malvern) Ltd as a caring business. The fabric was despatched quickly and carefully packaged with good communication regarding delivery from Parcelforce.

September 8, 2023
Rated 5 out of 5 stars

Great customer service

Great customer service, very helpful on the phone and super fast delivery, all items received in good condition, nicely packaged and great quality.

August 31, 2023
Rated 5 out of 5 stars

I ordered a tablecloth

I ordered a tablecloth. Said I needed it urgently and it arrived the next day!
First time I have bought from this company - but certainly not the last!
I was truly impressed with both the quality of the tablecloth AND the prompt service.
Would definitely recommend.

August 28, 2023

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