Go Rent a Car Reviews 277

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Just completed a 2 week rental. All very satisfactory. Car was clean and smart and larger than expected. Staff very helpful indeed- changed pickup location to our hotel- drove with us to show way out... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant service. Trustworthy, honest and very friendly company. Car was delivered and we were met on time. Car was what we booked and was low mileage, nearly new. Getting car and d... See more

Rated 5 out of 5 stars

Super easy, convenient and wonderful customer service. Don't hesitate to book your car rental here! We had the car dropped off to our hotel. Car was new and dropping off at the airport was just as eas... See more

Rated 5 out of 5 stars

Best possible car rental service I've got since my first European trip in 2000! (Guys, I don't mean exclusive cars, I mean exclusive care.) Dear Manos Argyrakis, you are decent and trustworthy man, ma... See more

Company details

  1. Car Rental Agency

Information provided by various external sources

Car Hire Crete providing the best rates for car rental services in the island of Crete and Crete Airports. We specialize in car rentals in Heraklion and Chania airport as long as other destinations in Crete. Rent your car in Crete!!!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

277 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Dreadful car

Dreadful car - probably the worst I ever hired. The car had no CarPlay, no reversing sensors, no satnav, no engine power, lots of dents, parts missing like reflectors and indicator covers. It had plastic on the windows which made it difficult to see through. Plus to top it all my son had a car the same week from a competitor which was $200 cheaper. And it had all the features we were missing - huge disappointment and their response was - tough we think our car is fine. I don’t think it was even roadworthy

December 8, 2025
Unprompted review
Go Rent a Car logo

Reply from Go Rent a Car

Dear David
I am sorry for your bad experience but you have CONFUSED the rental companies. As far as I know there are another 4 rental copmpanies with the word "GO" on their tittle.
My company is called Go Rent a Car (website : www.gorentacar.gr) and all my cars are of the latest model.
Check it yourself and please remove the review you mistakenly posted

All the best
Manos

Rated 5 out of 5 stars

Very friendly people

Very friendly people, worked well. Car in very good conditon. Very uncomplicated experience. It's important to get picked up when you leave the airport. The renting station is hard to find

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent car rental service

Excellent car rental service. The booking process was quick and simple, the car was fairly new and in perfect condition, and the staff were friendly and professional. Everything went smoothly - highly recommended!

August 27, 2025
Unprompted review
Go Rent a Car logo

Reply from Go Rent a Car

Dear Friend
Thank you for the review!
I hope you had a wonderful timr!
All the best !
Manos

Rated 5 out of 5 stars

5th time using go rent a car and…

5th time using go rent a car and everytime they’ve been brilliant. Cars are always well presented, collection and drop off is always well planned and are usually slightly cheaper. Won’t use anyone else

July 29, 2025
Unprompted review
Go Rent a Car logo

Reply from Go Rent a Car

Dear Iain
Thank you for the review!
I hoe you had a wonderful timr!
All the best to you and your family
Manos

Rated 5 out of 5 stars

Perfect cars

Perfect cars, very friendly, always in time, full insurance and good prices 👍

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended!

I had a truly excellent experience with this car rental in Crete.

Everything was incredibly easy and smooth from start to finish. The paperwork was simple and straightforward, and the car itself was reliable and perfect for our trip. A special shout-out to the very nice salesperson who made the process even more pleasant.

Highly recommend this company for anyone visiting Crete!

June 7, 2025
Unprompted review
Go Rent a Car logo

Reply from Go Rent a Car

Dear Amina!
Thnak you for the good review!
I hope you had a wonderful time!
All the best!
Manos

Rated 1 out of 5 stars

Don’t go with this company.…

Don’t go with this company.The worst experience ever with the rentacars they don’t tell you anything when you pick up the car, but when you return the car they even charge you 25 euros for washing the car. When you complain they have very rude costumer service😡

February 24, 2025
Unprompted review
Go Rent a Car logo

Reply from Go Rent a Car

Dear Denyan

I am sorry for your bad experience but you confused the companies. My company is closed during the winter period (01/11 to 31/03) which means you cannot have rened from us. I understand your confusion since there are another 3 rental companies with the word "Go" on their tittle
I kindly ask you to remove more this review,
Thank you in advance
Manos

Rated 5 out of 5 stars

Top class hire in Faro

Great service simple paperwork sound advice and reliable car will use again

October 17, 2024
Unprompted review
Go Rent a Car logo

Reply from Go Rent a Car

Dear Peter
Thank you for the good review!
Hope you had a wonderful time in Crete!!!
All the best !

Rated 5 out of 5 stars

Professional rentalcars

Professional rentalcars.
Good quality cars good price. Advised

September 4, 2024
Unprompted review
Go Rent a Car logo

Reply from Go Rent a Car

Dear friend,
Thank you for the good review!
Hope you had a wonderful time in Crete!!!
All the best, Manos!

Rated 5 out of 5 stars

Great Rental Company

nice contact, great services, good prices!

August 19, 2024
Unprompted review
Go Rent a Car logo

Reply from Go Rent a Car

Dear John
Thank you for the good review!
Hope you had a wonderful time in Crete!!!
All the best, Manos!

Rated 5 out of 5 stars

Perfect company to rent your car

Since now, few years I am using their service.
Minimum once a year.
Cars proposed are always cleaned and with no problem.

July 27, 2024
Unprompted review
Go Rent a Car logo

Reply from Go Rent a Car

Dear friend
Thank you very much once again!!!
Its always a pleasure to meeting you!!
All th best for you and your family!!!

Rated 5 out of 5 stars

Already 2nd time used Go Rent a Car

Already 2nd time used Go Rent a Car. As the 1st experience was excellent, this time I didn´t compared other possibilities at all! Also 2nd experience was very satisfying - quick and easy online reservation, personal meeting in arriving hall, zero excess, quick pick-up and drop-off procedure. Recommended!

July 17, 2024
Unprompted review
Go Rent a Car logo

Reply from Go Rent a Car

Dear Meelis
Thank you very much once again!!!
All th best for you and your family!!!

Rated 5 out of 5 stars

Go rent a car the best

If you happen to be in Crete and you need a car Then you sould definetely see GO RENT a car its the best choise Great service super good car quality new ones
and always in time

July 3, 2024
Unprompted review
Go Rent a Car logo

Reply from Go Rent a Car

Dear friend,
Thank you for the good review!
Hope you had a wonderful time in Crete!!!
All the best, Manos!

Rated 5 out of 5 stars

Highly recommended

5* - Very good car rental service

July 1, 2024
Unprompted review
Go Rent a Car logo

Reply from Go Rent a Car

Dear Robert,
Thank you for the review! Hope you had a great time while in Crete!
Till we meet again! All the best!

Rated 5 out of 5 stars

Dream rent-a-car

Before going to Sao Miguel I read a lot of nightmare experiences with different car rental companies. Go rent-a-car is the only one with very good reviews so I booked a car for four days. I paid a little bit extra for added insurance so there was no deposit needed. Half price paid upfront for the reservation and the other half before taking the car. I contacted the company over email and they were very helpful and accomodating, answering all my questions. The
guy who met me in the office at airport parking lot number 6 was very friendly and nice. He told me not to worry about any extra fees like for cleaning or any dents and gave me the car keys. And really, when I returned the car, he just checked to see if the tank was full and that was it. The car was an automatic Skoda Kamiq and fun to drive even on narrow island roads. This is a local car rental company so by using them you both support the locals and get the best possible experience.

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience
This one is truly the best. Customer Service was outstanding! Easy booking on website. If any issue staff responding to email faster than my cat running for food
Car was clean and really nice to drive.
Pick up and return process was super easy.
No "silly" amount of safety deposit if you get insurance with them (really cheap insurance btw)
Only place we will go to from now on once we back in Azores. Thanks to staff of Go Rent a Car, we had great holiday.

November 4, 2023
Unprompted review
Go Rent a Car logo

Reply from Go Rent a Car

Dear Jiri,
Thank you for the good review!!!
I hope you had a wonderful time, and to seeing you again!!!

Rated 5 out of 5 stars

Good Experience

Just completed a 2 week rental. All very satisfactory. Car was clean and smart and larger than expected. Staff very helpful indeed- changed pickup location to our hotel- drove with us to show way out of city- sent google map reference to exact drop off at Airport. No charge for excess, or return to different location plus 10% discount for cash.

September 24, 2023
Unprompted review
Go Rent a Car logo

Reply from Go Rent a Car

Dear Geoff
Thank you the review! I hope you had a wondewrful time and look forward to seeing you again!

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