Products are fine and I am happy with them. I hate the fact that Evri is the delivery service, as I have found them unreliable and stressful and only possible if one collects items ftom a shop. I li... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great prices and genuine products. I bought a Matrix Food for Soft Shampoo and Conditioner (1000ml each) for less than £50 including postage. The products came really quickly. The site is easy to nav... See more
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Very fast delivery - my order arrived within 48 hours - and good value for the item I ordered. Gorgeous Shop has a very good customer service team. I had a query about my order and received a persona... See more
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I was a bit sceptical because the particualr product that I wanted was so heavily discounted that I wondered if it could be genuine. But it's a product that I know well, and it absolutely is the genui... See more
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Company details
About Gorgeous Shop
Written by the company
We believe that by investing in professional products you will see the results that will make you feel gorgeous, inside and out.
Working directly with our luxury brands, we offer expert knowledge and advice that customers can trust and our award-winning Customer Services team are happy to help answer any queries and questions.
From cult-favourites to the latest launches, you’ll find everything from the best-loved beauty brands such as Kérastase, ELEMIS, Color Wow, Redken, St. Tropez, Weleda, and more, as well as exclusive offers, luxury free gifts and amazing giveaways!
Keep an eye on your inbox for the latest offers.
- We’re helping reduce CO2 emissions by offering delivery to EVRi ParcelShop.
- We ship your order with biodegradable pockets for added protection.
- We are paperless to avoid paper waste in orders.
- Free Delivery when you spend £25
- Dispatch & Delivery 7 Days a week
- Free Gifts and samples with your order
- More ways to pay with Apple Pay, AmazonPay, Klarna, PayPal
Discover your beauty favourites today!
Contact info
High Street, HP4 2DG, United Kingdom
- info@gorgeousshop.com
- gorgeousshop.com
4.4
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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A lovely experience, great product
Easy to purchase, site was easy to navigate, got the shampoo bundle at a good price, love the products, made my hair feel so soft and efficient delivery.
July 22, 2026
Reply from Gorgeous Shop
We're so pleased to hear that you found our site easy to navigate and were able to purchase your shampoo bundle at a good price! It's wonderful to know that our products made your hair feel so soft and that you experienced efficient delivery.
Do let us know if you have any questions and we'll be happy to help.
Found what I needed
Found what I needed - ordered - paid and box of purchases arrived a couple of days later !!
That’s all that I ask for and expect- excellent
Thank You
July 16, 2026
Reply from Gorgeous Shop
We're so happy to hear that our service met your expectations and that your order arrived promptly! We truly appreciate you taking the time to share your positive experience with us.
Do let us know if you have any questions and we'll be happy to help.
Filly sticky packaging
Ive bought two items. Both packages were filthy and sticky, something was clearly licked on.
July 21, 2026
Reply from Gorgeous Shop
Hi Lesya,
Thank you for your recent review.
We are sorry to hear about the condition of your packages. We understand your disappointment and we are actively investigating this issue to prevent it from happening again. We appreciate you bringing this to our attention.
Do let us know if you have any questions and we'll be happy to help.
Kind regards,
Gorgeous Shop
Excellent
Excellent, great prices along with an extensive choice of products. Fast delivery. Will definitely be ordering again.
July 17, 2026
Reply from Gorgeous Shop
We're so glad you had an excellent experience with our prices, extensive product choice, and fast delivery. We appreciate your kind words and look forward to serving you again!
Do let us know if you have any questions and we'll be happy to help.
Very speedy process.
Order completed and dispatched in no time by GS. Delivery followed promptly too. All good. Thanks.
July 19, 2026
Reply from Gorgeous Shop
We're so pleased to hear that your order was completed and dispatched quickly, and that delivery followed promptly! We appreciate your positive feedback.
Do let us know if you have any questions and we'll be happy to help.
My original order was lost by the…
My original order was lost by the courier. I contacted Gorgeous and Nadine dealt with my problem efficiently and I received a replacement order 24 hours later
I will always use Gorgeous Shop from now on, they're competitive, have a really good customer service and a good variety of goods
July 19, 2026
Reply from Gorgeous Shop
We are so pleased to hear that we could resolve the issue with your lost order swiftly and efficiently. It's wonderful to know that our team provided excellent service and that you appreciate our competitive pricing and product variety. We truly value your loyalty and look forward to serving you again.
Do let us know if you have any questions and we'll be happy to help.
The prices are very reasonable and the…
The prices are very reasonable and the delivery was quick
July 16, 2026
Reply from Gorgeous Shop
We're glad to hear you found our prices reasonable and appreciated the quick delivery. Thank you for your positive feedback!
Do let us know if you have any questions and we'll be happy to help.
Excellent product clearly explained on…
Excellent product clearly explained on website Goodvalue and promptly delivered
July 18, 2026
Reply from Gorgeous Shop
We're delighted to hear you found our product excellent, our website clear, and that you received good value with prompt delivery. Thank you for your wonderful feedback!
Do let us know if you have any questions and we'll be happy to help.
Incredible customer service
Incredible customer service - Nadine and Hayaat were super helpful and resolved my problem straight away. Will definitely keep using the app and website. Thanks guys!
July 28, 2026
Unprompted review
Reply from Gorgeous Shop
We're so happy to hear that our team was able to provide such helpful and prompt assistance! We truly appreciate your positive feedback and are delighted that you'll continue to use our app and website.
Do let us know if you have any questions and we'll be happy to help.
Reply from Gorgeous Shop
We're so happy to hear that you experienced fast service from order to delivery!
Reply from Gorgeous Shop
We're so happy to hear that you experienced fast service from order to delivery! We appreciate you taking the time to share your positive feedback.
Do let us know if you have any questions and we'll be happy to help.
I have been using Gorgeous shop for a…
I have been using Gorgeous shop for a very long time because they have all the great products that I use, and I really enjoy going on there to buy the shampoos and conditioners
July 15, 2026
Reply from Gorgeous Shop
We're so happy to hear that you've been a long-time customer and enjoy our selection of shampoos and conditioners! Thank you for your wonderful feedback.
Do let us know if you have any questions and we'll be happy to help.
Very good experience
Very fast delivery - my order arrived within 48 hours - and good value for the item I ordered. Gorgeous Shop has a very good customer service team. I had a query about my order and received a personal reply within a couple of hours. I would definitely buy from GS in future.
July 17, 2026
Reply from Gorgeous Shop
We are so pleased to hear that your order arrived quickly and that you found great value in your purchase. It's wonderful to know that our customer service team was able to assist you promptly and personally. We truly appreciate your kind words and look forward to serving you again in the future!
Do let us know if you have any questions and we'll be happy to help.
Reply from Gorgeous Shop
We're so happy to hear you love our product and that it arrived quickly! We truly appreciate you taking the time to leave us such positive feedback. Do let us know if you have any questions and we'll be happy to help.
Do let us know if you have any questions and we'll be happy to help.
Always use Gorgeous Shop for my…
Always use Gorgeous Shop for my Kerastase products. Good prices, easy ordering process and fast delivery with good communication… I have used this site for years now and would not consider using anyone else. Thank you for the great service!
July 12, 2026
Reply from Gorgeous Shop
We are so incredibly happy to hear that you consistently have such a positive experience with us! It's wonderful to know that our prices, easy ordering, fast delivery, and communication keep you coming back. We truly appreciate your loyalty over the years!
Do let us know if you have any questions and we'll be happy to help.
The shopping part is never a problem…
The shopping part is never a problem but using Evri again caused me a problem. Last time my parcel never turned up and you replaced the goods . This time was over a week for delivery.
July 17, 2026
Reply from Gorgeous Shop
We appreciate your feedback and are sorry to hear about the delivery issues you've experienced with Evri. We understand how frustrating delays can be and we are actively looking into our delivery partnerships to improve our service.
Do let us know if you have any questions and we'll be happy to help.
Kerastase x discovery kit. Absolutely fabulous
Absolutely fabulous. Thrilled to bits that this collection is travel size. I will definitely buy again.
The presentation box just finished it off beautifully. Would make a fantastic gift
July 17, 2026
Reply from Gorgeous Shop
We are so thrilled to hear how much you loved the travel-sized collection and its beautiful presentation! It's wonderful to know you'll be a returning customer.
Do let us know if you have any questions and we'll be happy to help.
Reply from Gorgeous Shop
We're so glad to hear that you received excellent service and that your order arrived on time and in good condition. We truly appreciate your positive feedback!
Do let us know if you have any questions and we'll be happy to help.
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