Only place that had stock, no outlet in Australia all stores were only offering an order when stock available most forecasting 6 to 8 weeks. Surprisingly pleased that item was ordered (price was in li... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The person who stole my package from my doorstep, tore it open, and then disposed of it nearby clearly has no taste for quality, because I'm extremely happy with my purchase. A sturdy, well-design... See more
I purchased a pair Astro A50’s over 12 months ago and they failed, I contacted Astro direct and was advised there would be no warranty. Gorilla gaming stepped in and sorted it out very promptly and se... See more
After reading some very dubious reviews on this site I was cautious about buying anything from Gorilla Gaming. But to my surprise the items I ordered (totalling over $800) where promptly shipped and a... See more
Company details
Written by the company
Gorilla Gaming is Australia's online video game and gaming accessory store! We stock a huge range of PS4, PC, XBOX and Nintendo games, accessories, headphones and peripherals.
Contact info
4.5
Excellent
218 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome awesome controller guys
Awesome awesome controller guys! Very impressed at the service and quality of the product. Highly recommend!
November 3, 2021
Great service and great shipping
Great service and great shipping, will definitely purchase from gorilla gaming again!
November 2, 2021
Times were tough but they delivered!
October 29, 2021
Have tried to get in touch about a…
Have tried to get in touch about a missing order, haven’t heard back.
October 28, 2021
Took my money then ghosted me
These people took over $2000 for a graphics card then never shipped it. I emailed them asking why and they never replied so I opened a Paypal dispute, thank goodness for PayPal. I'm never using their site again, and a fair warning to anyone spending a decent amount of cash. I read the reviews all seemed fine, then after I placed my order apparently they've not been shipping pit any of these graphics cards to people who ordered them in the last month
October 27, 2021
Unprompted review
Poor Handling Of Sealed Products.
Pretty disappointed to be honest, I expect brand new releases to be , sealed and not have stickers of region ratings from other countries on my game cover/slips... Please in future, if you need to apply stickers please leave them on the wrapping...
October 26, 2021
Only place that had stock
Only place that had stock, no outlet in Australia all stores were only offering an order when stock available most forecasting 6 to 8 weeks. Surprisingly pleased that item was ordered (price was in line with other suppliers) and received within 5 business days, considering covid delays job well done .Thanks Again
October 25, 2021
Took my money, no contact number or support.
I purchased a graphics card off these guys last week, the order said it was waiting to be shipped. I contacted them this week on why it hasn't shipped yet; Their response was that they need more money in order to ship it to Australia? anyway, they have happily debited nearly $1300 off my card and they are now not responding to me anymore! I will update/remove my review if it does get shipped soon.
October 21, 2021
Unprompted review
No contact number..no one responding…
No contact number..no one responding for helpline emails...waste service ever I got..non recommended at all
October 11, 2021
Unprompted review
Reply from Gorilla Gaming
Hi there, really sorry to hear you've had a bad experience with our service. We are currently experiencing a higher than normal volume of customer service enquiries but can assure you that we will get to you as soon as we can!
Lovely product 👌 great price perfect…
Lovely product 👌 great price perfect for what I needed
September 16, 2021
Reply from Gorilla Gaming
Thanks for the review Jay!
Amazing quality products & I Would highly recommend
Amazing quality products & description. Great delivery service too
September 9, 2021
Reply from Gorilla Gaming
Thanks Maria!
Amazing
pre ordered a few games all came on day of release with no hassles , will be using you guys over jbhifi etc. from now on
August 20, 2021
Reply from Gorilla Gaming
Thanks so much Troy! Appreciate the positive review
Very interesting Game and was delivered…
Very interesting Game and was delivered on time and in excellent condition
August 4, 2021
Reply from Gorilla Gaming
Hi Ron, glad you enjoyed the game! Thanks for the review!
Better then the local shops
Good place to buy games from will be back to buy stuff from them soon !
August 2, 2021
Reply from Gorilla Gaming
Cheers Dean!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.