Gorman Reviews 

200
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality of fabrics, unique designs, and vibrant colors, highlighting comfortable and stylish clothing. Many appreciate the artistic collaborations and flattering fit. The online ordering process is often described as easy and seamless, with prompt and well-packaged delivery, even for rural locations. However, some people were dissatisfied with product quality, reporting items becoming threadbare, developing holes, or shrinking after washing, and accessories breaking quickly. Reviewers also noted inconsistent sizing, with garments running larger or smaller than anticipated. A few experienced long delivery delays, missing items, or high return costs.

What people talk about most

Product

People report positive experiences with product, often praising the quality of fabric, unique designs, and... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent quality of clothes,... See more

Order

Consumers find order experiences to be ambiguous, with many reporting seamless online ordering and prompt... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising prompt and quick... See more

Price

Customers had ambiguous experiences with price, with some finding products overpriced, citing examples like a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great quality of fabric and design. Sizing generous - judged what to order according to how it looked on the model, so ordered down and it fits well. Would be useful to advise customers how your sizin... See more

Rated 5 out of 5 stars

Really surprised with its bad reviews. I've ordered scrubs 3x from gormanshop and have not had any issues. I'm 5'1 so needed a little adjustment on the scrub pants lenght. Otherwise material is good,... See more

Rated 5 out of 5 stars

The customer service in store is fabulous, the lovely ladies always so lovely and helpful. I love the beautiful styles and colours/designs. Online shopping is also a breeze with the photos and descr... See more

Rated 5 out of 5 stars

I received my dress but it was the wrong size I think mainly the style was the problem. Lovely as it was I sent it back and received store credit. ❤️. Bought a different dress for the event and it w... See more


Company details

  1. Clothing Store
  2. Activewear Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Information provided by various external sources

fresh & modern collections of clothing, footwear homewares and accessories. gorman has become renowned for its bold and offbeat prints, strong colour palettes and knitwear. a focus on sustainable fashion rings through under the gorman organic label, b...


Contact info

3.8

Great

TrustScore 4 out of 5

200 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.8

All reviews

(200)

103 reviews in the last 12 months

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Rated 4 out of 5 stars

Gormans toffee check mini dress

Online ordering was easy and the delivery was prompt and accurate. I ordered 2 dresses both sized 10. Only 1 fit. The toffee check mini dress was too small and I would advise others to purchase a size larger than they would otherwise buy.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Gorman is my 'go to' label for everyday!

I have been wearing Gorman for many years, including recycled items! I love the collaborations with artists, and many of the styles really suit my body shape. I always feel comfortable wearing my Gorman clothes - they are easy to launder and look great years down the track!

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

Striped cotton jumper

I like Gorman cotton jumpers so much. This is my 4th one, and I like the stripes on this one. So cheerful! Perfect for cooler summer days.

February 19, 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE

BEWARE
Wowser. 62 years old and I have never resorted to posting bad reviews. This company takes the cake
Shoes look great online. Look great when you receive them.
Can you wear them? - nope
Can you possibly wear them if you endure some blisters for a few weeks? - nope
Due to the build of the shoe, the inflexibility, you literally cannot walk normally for even a step
Is 130$ worth it for ornamental shoes? - nope
Can you get a refund? Apparently nope
Going hard and legal on this
Happy to spend 100 times the cost of these shoes to get this company to do the right thing.
Customer service?
Be patient as it takes an average of 2 weeks to get any response
And when you do get a response it’s dismissive and caustic
There are soooo many good companies out there
Avoid this one at all costs!!!!!!

February 14, 2026
Unprompted review
Rated 2 out of 5 stars

Dress has a design flaw

Firecracker dress is advertised as a two-toned dress (orange and blue). It has what looks like white dirty marks all over it. I ordered online and as soon as I tried it on my husband asked me what I had spilt, right at the front of the dress where you might spill food. No response yet from customer service.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

What's Not to Love 💕 LOVE LOVE LOVE my Scrubs

What's Not to Love 💕 LOVE LOVE LOVE my scrubs 😍😍😍 I have been ordering Gorman Scrubs for years now. As a midwife they are so comfortable, friendly, and I love that cotton feel. Hard wearing that last the test of time Quick delivery to my postbox despite living in a Rural Area. I love that they look after the healthcare professions too by taking 50% off. Thankyou Gorman you brighten my day 😍❤️😍❤️😍❤️

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Happy Gorman customer

I sent back scrubs which my daughter in law found too big and I asked for a smaller size. Although busy, the Gorman people sent a replacement by post. The turn around was less than 2 weeks and the post took another week. I am happy with the quick response and the quality of the replacement scrubs. Thank you Gorman.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Victoria at Highpoint was fabulous!

Victoria at Highpoint was fabulous! She has built up the best rapport with me over the years! Remembers my name and the styles of dresses I like! I walked into the store, she greeted me with the friendliest smile and said.. I’ve got the perfect dress for you! It’s just come in! She was right! It was perfect and I love it! Wore it over the weekend and had so many compliments!!

January 29, 2026
Rated 1 out of 5 stars

I purchased a pair of scrubs online…

I purchased a pair of scrubs online following their size guide and ordered an xs. They are absolutely MASSIVE. I believed they had sent me the wrong size initially as they are ridiculous but I checked the tag and they do say xs. In order to get an exchange or refund I need to pay more! Plus shipping!! It is stupid beacsue after that I will have paid for almost another pair of scrubs just in order to have them swapped or returned

January 28, 2026
Unprompted review

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