Actually, I did not even purchase any item here. I just clicked one pf the images they sent me without knowing that it will automatically purchase a promo in which i am not aware of. Good thing Thei c... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It’s a fraud. They took my money from the account even if I asked to cancel my subscription and my membership. After several messages, they sent me an email to confirm the cancellation but, they stil... See more
The team that assisted me were very helpful and really appreciate there help on the mistake I had made while signing up but it was resolved and sorted out in a very professional way... thank you
At the beginning my first demand was not answered as I expected. However, I renewed it with more details and the refund I requested was made. I greatly thank your support team as they do their best.
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good customer service by KAI
Useles scammers
thanks paula for quick respond to my…
thanks paula for quick respond to my cancellation and refund hoping you will process it asap thank you for your help
Very bad experience and a fake website…
Very bad experience and a fake website for selling shoes and bags. When you choose the items, they withdraw the agreed amount and then withdraw other amounts from the bank card without any right. When I asked to return the amounts taken from me because they did not deliver the order to me, they also withdrew other amounts without my knowledge. Please advise me that I must evaluate them on the website first and then get my money back. I did the evaluation and sent pictures for confirmation as they requested, but they did not return my money. Now, for two months, I have been sending them messages and there is no response and no amount has been returned to my balance.
An Agent Of The Year 2025
Harry was an excellent agent to my assistance, he was very patient with me. I am 100% happy with his assistance. Thank you Harry, keep up the good work, not only to me but to other people as well.
Efficient in replying regarding issues.
1st review: Efficient in replying regarding issues.
Updated Review: They advises that to be able to process the refund (for fake advertisement), I need to leave a review here with 4-5 stars. After leaving the first review, they do not respond to emails anymore.
Thank you diamond for helping to…
Thank you diamond for helping to resolve my issues
Scam or not
Actually, I did not even purchase any item here. I just clicked one pf the images they sent me without knowing that it will automatically purchase a promo in which i am not aware of. Good thing Thei customer support named Marc is very helpful and willingly processed my refund request. I just founf this website thoigh facebook about a discounted price of a nike bag so i ordered one. But did jot expect that Inwill be automatically registered as their member. I don’t even know if I am expecting a bag or just a sortnof scam.I’ll wait then edit my review if there is.
Problem addressed
Issue is being handled well
Issue is being handled well, waiting for my refund but i think it’s fine overall.
Really helpful team
The team that assisted me were very helpful and really appreciate there help on the mistake I had made while signing up but it was resolved and sorted out in a very professional way... thank you
Fast response
Elsa responded quickly and the problem was resolved fast and satisfactory. I thank Elsa for her time and effort.
SCAMMERS!
SCAMMERS!
Don't trust them!
They ask you to unlock an order but it was a subscription to their gift card. And in order to have the money back you have to leave a review here on trust pilot. SO DON'T TRUST TO THE OTHER GOOD REVIEWS!!!
I had to block my card
Accommodating, approachable
He's so nice and kind. Very accommodating.
Good customer service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








