Gosmokefree Reviews 

31,148
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,301 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift delivery service, often noting their orders arrive quickly and on time. Many appreciate the wide selection of products, including various vape oils and liquids, available at competitive prices. Reviewers frequently highlight the excellent overall service, finding the website easy to navigate and the ordering process straightforward. However, some customers also noted issues with orders, such as missing items or specific products being out of stock. A few other people also felt that some deliveries were problematic, with parcels not arriving, being lost, or left without a signature. Additionally, some reviewers mentioned difficulties getting a response from customer service regarding these issues.

What people talk about most

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Product

Customers had positive experiences with product, frequently praising the quality, range, and value of items,... See more

Price

Customers consistently note positive experiences with price, frequently mentioning competitive and great... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed and efficiency. Customers... See more

Order

Users describe positive interactions with order, frequently highlighting the ease of the ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always buy from go smoke free. Smooth easy purchase, vert fast delivery and prices are better than any other website or high street. Keep going back to go smoke free when I need to buy more liquids

Rated 5 out of 5 stars

Bit disappointed not to get prime cotton but if it was not available and sold out next one down should be ok I hope. Fast delivery so pretty satisfied will definitely use again😁

Company replied

Rated 5 out of 5 stars

I have been ordering from gosmokefree for a long time now definitely recommend this company. From ordering to delivery very quick service. Products are well priced and the bonus is free nic shots. Alt... See more

Company replied

Rated 5 out of 5 stars

What a 1st rate company - another great experience and Simon on the support team went above and beyond to fix a problem that wasn't their fault - what are you waiting for? 10/10 ( 4 years later )

Company replied


Company details

  1. Electronic Cigarette Store

GoSmokeFree

Written by the company

Great Customer Support
As the name suggests, here at GoSmokeFree we are committed to helping as many smokers as possible switch over to vaping. How? We do so by debunking vaping myths, sharing industry news, offering you hundreds of high-end, yet affordable vaping items to get you started and help you build an enjoyable hobby that is as individual as you are.
Massive Range & Best Prices
We offer the very best prices in the UK on our vast e liquid and hardware range, starting with e liquids from only £1. All of our vaping stock is tried and tested so whether you are looking for e juice with various nicotine strengths and flavours, new coils, fancy trying out a different tank, are looking for vaping accessories or perhaps need a vaping starter kit to get you going, we have plenty of quality items for you to choose from. We offer same day dispatch if you order before 3pm so that you may have your order in your hands ASAP.
Latest Products
We know as vapers ourselves that in order to stay at the very forefront of the vaping industry that you need to go all out, and so we do. We regularly update our ranges and work hard to ensure that your experience with GoSmokeFree is a positive one that you want to share with others.
Commitment & Quality Assured
Our commitment to world-class customer service, which forms the very heart of our business, is what keeps people coming back time and time again. This is why we always go the extra mile to ensure that you are happy with your order.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

31K reviews

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4.6

All reviews

(31,148)

1,320 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class products

First class products, lots of choice with great flavours. Always super quick delivery, would definitely recommend

June 24, 2026
Gosmokefree logo

Reply from Gosmokefree

We're delighted to hear that you're enjoying our products and the wide variety of flavours we offer. We appreciate your kind words about our quick delivery!

Rated 5 out of 5 stars

Wide choice of products at great prices…

Wide choice of products at great prices and service and the delivery service is so quick

June 24, 2026
Gosmokefree logo

Reply from Gosmokefree

We're so happy to hear you appreciate our wide selection, great prices, and quick delivery service! Thank you for your kind words.

Rated 5 out of 5 stars

Great price

Great price. Quick delivery

June 22, 2026
Gosmokefree logo

Reply from Gosmokefree

We're so glad to hear you found our pricing great and that your delivery was quick. We appreciate your positive feedback!

Rated 5 out of 5 stars

Have used this company for a while now

Have used this company for a while now. Items always arrive quickly. And they're great. Love the reward system too. Excellent customer service if you run into a problem.

June 24, 2026
Gosmokefree logo

Reply from Gosmokefree

We're so glad to hear that you've been a loyal customer and are happy with your purchases! It's wonderful to know that our quick delivery and reward system are appreciated, and that our customer service has been helpful when needed. Thank you for your kind words!

Rated 5 out of 5 stars

Very fast service

Very fast service. Recieved my order the next day. And excellent price.

June 23, 2026
Gosmokefree logo

Reply from Gosmokefree

We're so pleased to hear you experienced such fast service and received your order the very next day! We're also delighted you found our pricing excellent.

Rated 5 out of 5 stars

Great service fast delivery

Great service fast delivery! No issues at all. Thanks

June 23, 2026
Gosmokefree logo

Reply from Gosmokefree

We're so happy to hear you had a great experience with our service and fast delivery! We appreciate your kind words.

Rated 5 out of 5 stars

Love ordering from this company

Love ordering from this company, value for money and really fast delivery times

June 23, 2026
Gosmokefree logo

Reply from Gosmokefree

We are so happy to hear you love ordering from us and appreciate our value and fast delivery! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Good Products,Reliable Service

I have been buying fron Gosmokefree for as long as I can remember. Products are great and always delivered on time. Excellent, responsive customer service service if you do have a query. Thanks

June 19, 2026
Gosmokefree logo

Reply from Gosmokefree

We are so happy to hear you've had such a consistently positive experience with us over the years. We truly appreciate your loyalty and kind words about our products and customer service.

Rated 5 out of 5 stars

5* service as always

5* service as always, great people to deal with.

June 21, 2026
Gosmokefree logo

Reply from Gosmokefree

We are so happy to hear you had a great experience with us! We appreciate your kind words.

Rated 5 out of 5 stars

What a 1st rate company

What a 1st rate company - another great experience and Simon on the support team went above and beyond to fix a problem that wasn't their fault - what are you waiting for? 10/10 ( 4 years later )

June 19, 2026
Gosmokefree logo

Reply from Gosmokefree

We are so glad to hear you had another great experience with us! It's wonderful to know our team went above and beyond to assist you. Thank you for your kind words and continued support over the years.

Rated 5 out of 5 stars

The item was delivered within the…

The item was delivered within the stated delivery time,annd at a competitive price.

June 19, 2026
Gosmokefree logo

Reply from Gosmokefree

We're happy to hear your item arrived promptly and at a great price. Thank you for your positive feedback!

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