I had made gosolo account this week I transferred 680£ to account but its still on processing after 3 hours whereas transfer takes just minutes. I tried to contact through whatsapp but there’s no resp... See more
Company replied
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See what reviewers are saying
Opening a business account for my limited company with GoSolo was super easy, and managing it through the app is dead simple. I mainly use GoSolo to generate invoices and get payments via QR codes (su... See more
As an accountant, I recently tried out the GOSOLO bank account application. It was a great experience - I was able to register limited companies with ease and in no time at all. The registration proce... See more
The baking has been working fine except 1 payment I sent has not been deposited on recipient account even after a week. The Whatsapp chat is a complete joke! They do not even know neither bother t... See more
Company details
About GoSolo
Written by the company
GoSolo is a business account for small businesses that allows you to set up a limited company online and open a business account in minutes.
Create a limited company, secure business account and manage finances…all in one app.
GoSolo is available on web, iOS and Android.
Create a limited company, secure business account and manage finances…all in one app.
GoSolo is available on web, iOS and Android.
Contact info
128 City Road, EC1V 2NX, London, United Kingdom
- we@gosolo.net
- gosolo.net
4.0
Great
188 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They have deceitful advertising
They have deceitful advertising. They don't form companies for free. In fact, they form companies for over 10x the amount of submitting the request to companies house (£13, while their minimum charge is £199)
September 3, 2024
Unprompted review
Reply from GoSolo
Hi William, and thanks for your feedback. This must be a misunderstanding, our latest prices are available here: https://gosolo.net/pricing . Our current fee for Company Formation + Business Account is £29 which is LESS than the Companies House charge of £50. The £199 fee includes a Serviced Business Address which is an extra service and you don't need it if you are registering your business to your home address of already have a business address
Great business banking and I’m still…
Great business banking and I’m still only getting to know it. I would recommend to anyone.
August 21, 2024
Very quickly open account and good work…
Very quickly open account and good work after.
August 8, 2024
Amazing
I haven't been with Go Solo very long, but so far they have been amazing. The platform, the people and the customer support have been amazing.
August 6, 2024
Avoid Avoid Avoid
Having a bad experience nothing much has changed. No matter how many time you send them information and emails they never respond not even a acknowledge to confirmation email. This really is one to avoid.
. Avoid Avoid Avoid. They freeze your account and no matter how many emails you send them they never respond.
Worst bank ever!
August 1, 2024
Unprompted review
Reply from GoSolo
Hi Amriya, thank you for sharing your experience. We have looked at the matter internally and have now resolved the issue and ensured a similar situation will not happen again. Sorry for the delay.
Avoid using this bank
This used to be a great bank. In the last month for unknown reasons they’ve started delaying every payment I try to process. This has caused deep embarrassment to me and damaged my company’s good name. I am taking the matter up with the banking ombudsmen
July 19, 2024
Unprompted review
Reply from GoSolo
Dear Mike, thank you for sharing your feedback. We are sorry to hear about the inconvenience caused. To avoid the limits and restrictions, you need to activate the new account from your app and this will remove the friction you have been experiencing in the last few weeks.
One of the best bank i ever used
The best thing about this bank is that the dashboard is extremely straightforward and customer support is quite quick to respond.
July 10, 2024
Urgent
Urgent: Payment Processing Delay - Immediate Resolution Required
Dear GoSolo Team,
I hope this message finds you well.
I am writing to express my concern regarding the delay in processing my payment with the references YB0007810 and YB000789, which I initiated on 19th June. The current status has remained unchanged, indicating that the payment is still processing. According to your standard processing time, this should typically take up to 2 hours, with a maximum of 3 working days in rare cases. However, it has now been significantly longer.
I have attempted to contact your team via email but have not received any response. This delay is causing considerable inconvenience, and I kindly request your immediate attention to resolve this matter.
Please update me on the status of my payment at your earliest convenience.
Thank you for your prompt assistance.
Best regards,
June 19, 2024
Unprompted review
the best bank
June 21, 2024
They are scam
They are scam
We trusted them and opened a business account they blocked our money without notice , ignoring all our emails not even a single update or respect to respond to the emails for the past 2 months and not even providing us with company bank statements
We will be reporting them to FCA and court order to be issued
Watch out !!
March 8, 2024
Unprompted review
Reply from GoSolo
Hello!
Thank you for taking the time to share your feedback!
As GoSolo is a regulated organisation, we are required to comply with all legal and regulatory obligations as set out by the FCA. Occasionally, this means that additional checks are required for payments that go through GoSolo accounts. Rest assured, such cases happen rarely. If you have any further questions with regards to the payment, please do not hesitate to contact us at we@gosolo.net!
Thanks,
Andrew
Fraud
Fraud. Can't access the account. It has been over one year they are holding my £2500 and no response. Contacting FCA now.
March 16, 2024
Unprompted review
Spam Emails & Potentially Insecure
I received an email from this company advertising their service.
I did not allow this.
Moreover, their tracking link doesn't even have https so I am a bit worried if this payment gateway is even secure
March 12, 2024
Unprompted review
i am having trouble with unblock link is not working
Update over the case so after trying with multiple channel i try to contact with gosolo team but there was no response then i contacted via linkden to Dema the founder of goslo and after that he make sure everything goes smooth and he resolve my issue thumbs up to founder member
i am having trouble with them to signing in to my account i tried contacted them on email, X (twitter), Instagram, WhatsApp but no response from there side my money is stuck and now my account is blocked for me unblock my account link is not working to reverify me i need some one from gosolo team to assist me to get my money back
February 29, 2024
Unprompted review
I have been using Gosolo for more than…a year
I have been using Gosolo for more than a year and it worked fine until they blocked me with no email or call. They haven't provided any phone number to contact them and I have emailed them multiple times, tried to contact them using their whatsapp support, even called on whatsapp but haven't received any response at all. My funds are gone with no access, no reason. I will be contacting the authorities soon
October 1, 2023
Unprompted review
Reply from GoSolo
Dear Shehryar,
We are sorry for your experience. The reason access to your account was restricted is that you have not responded to our request for information regarding certain transactions you have made earlier this year. We have contacted you a number of times and had no response, hence to follow the internal procedures to protect the account. Thanks for your understanding.
Absolute scum
Absolute scum , they will take all your money the second it hits your account leaving you with no money to pay for goods or staff absolute scandal PLEASE STAY AWAY FROM THESE PEOPLE
July 7, 2023
Unprompted review
A convenient tool for business
A convenient tool for business, if it weren’t for damn long transactions. If you need fast transactions, it is better to choose another service.
July 10, 2023
Unprompted review
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