I ordered a shirt on 12/5 and a few days later received an email saying expected arrival was 12/13. I tracked the order and it said Cincinnati,OH on 12/12. On 12/13 the tracking said Honolulu, H... See more
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Perfect, wonderful mugs that arrived even sooner than expected! Definitely my new favorite mugs. So special personalized for me and my precious kitty of over 21 years whom I lost last year. These mean... See more
Great experience. Ordered the hat that says “protected by (insert name of dog)” for our future grandson. Order was delivered promptly and just as expected. Good quality. Our son and daughter in law... See more
As a Christmas gift for my daughter I ordered a personalized mug of her & her dog on a beach, two of her most favorite things. The endless number of options that were available to personalize it made... See more
Company details
Information provided by various external sources
At Gossby, we strive for meeting your specific requirements for beautifully-designed and unique personalized products, including mugs and canvas. Open the door to the world of custom-made products with a diverse number of topics updated regularly - family, best friends, animals/pets, sisters, and so much more! We provide personalized mugs and canvas with a wide variety of custom-made choices, from hairstyles, clothes, skin colors, quotes, and many more. Various topics to choose from: family mugs, best friends mugs, sisters mugs, animals mugs, etc.
Contact info
6901 Riverport Dr, 40258, Louisville, United States
- support@gossby.us
- gossby.us
Hasn’t replied to negative reviews
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I didn’t receive what I bought
Quick efficient service, Loll
Quick efficient service, will be using them again, would recommend for something that little bit different and soecial
Prompt efficient service:)
Perfect, couldn't ask for better
Everything was great. I have ordered 2 products from Gossby so far and they have been very good quality. The customer service is top notch and shipping is very fast, especially for personalized products! Both items I have ordered came days before their estimated arrival. I will definitely be purchasing from Gossby again. I already have my eye on a few new products!
Amazing service
Amazing service, now i have my favourite mug. Thank you
I didn't receive my order.
amazing !
beautiful mugs, exactly what i ordered.
fast delivery (i live in France)
thanks so much.
Brilliant service and products
Brilliant service and products thank you
I was extremely disappointed with my…
I was extremely disappointed with my items. you cannot see the names. I have contacted the company about 10 times at this stage to send items back and to get a refund nut i keep getting the same stupid email. I would not recommend this company ever.
Fun dog Xmas Decoration
Fun dog Xmas Decoration! Post took awhile from England to Australia, but worth the wait
I still haven't received my order
I still haven't received my order and I'm afraid I'll never see it. I did it a long time in advance and I won't be able to deliver it on Christmas :)
Loved the mugs I ordered all 4 of them…
Loved the mugs I ordered all 4 of them what great gifts they are.
Still Waiting
Still not received my order or any notification to why it's 3 months late
Such unusual gifts. Great personalisation
Such unusual gifts & I loved the huge variations on the personalisation of the characters. Perfect for something a little different.
Greetings,
Greetings,
It wasn’t a pleasant experience at all
Total disappointment !!!
So disappointed of the experience and will never order from this site again
Worth to wait
I've ordered a mug, then the wrong Motive arrived.
I contacted gossby and they promised to ship a new one. Shipping took a Very Long time.
But anytime i contacted to ask for my mug, everyone was very friendly and the quality of mug is very good
The mug is wonderful
The mug is wonderful! I have had it for several months now. Not only is it beautiful, but it is great quality and hasn't faded at all despite daily use and washing.
Great product & arrived on time
Never got my order
Never got my order after numerous emails..
Very unsatisfied and pissed...
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